B&B Lock & Key responded promptly and scheduled us within a couple of days. We had a digital lock…read morewith a new battery that wasn't making a good connection. He got the lock to release and spun the batteries in the battery compartment and it began working again. We also had him rekey the lock. David and his son were very nice and professional. I would use their company again if the need arose.

Background: Lost the fob and the emergency key insert for my Nissan while out riding. Half of my…read moregear and my bike's bags were in the back of the vehicle - I teach motorcycle safety and riding, my equipment is my livelihood! I had to get in! And I needed my vehicle running. I first tried a couple other "yelp suggested" locksmiths, they told me that they couldn't help. In desperation, I went to the dealership and had a key cut from my VIN, and bought a new fob. I haven't programmed a fob in a while... since you pushed a button on the PCM, and then held a combo of buttons down on the fob. It's a LOT more complex, today. I contacted B&B to see about getting it scheduled, expecting next week, at the earliest. Instead, they came out yesterday afternoon, less than 5 hours after I initially asked about availability. They were able to program my OE fob, sold me (and programmed) another fob, and sold me and cut (on sight) a second rescue key. The total for my same day service? After tax, tip, fob, key cutting, and programming 2 fobs, my total was 50 less than the dealership charged for just the fob and key. Jamie and Jr. were extremely helpful throughout, providing updates and all the information I inquired about. Both fobs and keys work, I can get to my riding gear and equipment, have my backup vehicle back, and it was incredibly affordable. Thanks y'all! I Will recommend to anyone needing lockout, replacement, or reprogramming services

Friendly and thoughtful service. Explained how to use our smart locks. Cleaned up after finishing…read moreup.

I got locked out of my RV twice within a few weeks and Durango Lock & Key quickly came to the…read morerescue, blazing summer heat and all. Highly recommended.

Had Inside out Lock & Key come to rekey my locks. Sent him a picture of the locks he said he could…read moredo it. But when he came out he could only do 4 locks out of 7 very disappointed. He charged $50. to come out and $15. each to rekey my bill came out to $157.00 I paid him. Then found out one of the locks would not work so called him and he came out 1 week later. I check my bill and he over charged me so I told him he said he would send me a check it's been over a month and I have reminded him three times each time he said he would send a check he has never sent a check. So please watch out for this locksmith ( Kevin) he is not very trustworthy and lies his name is Kevin at inside out lock& key. I have text that says he will send me a check for what he overcharged but never did so please be careful with this locksmith I will never use this locksmith again.

He came on time, super professional and personable. Really knowledgeable about locks and keys and…read moreI could tell he's a great person because he tells you what's best for you and the options you have instead of just up selling for a quick buck. I would recommend him any day of the week. He's a jem.

They were great! Kathy asked me to send a picture of the lock and then stated she thought they…read morecould fix it! I called them on Thursday, they came out Friday morning, and resolved our problem in short order! Our back door lock was broken, and the key just spun when trying to open or lock from the outside. After taking the lock apart, Bert diagnosed the issue and then found the part needed in his truck! Now this lock came with the house, built in 1989 in Eldorado, and they do not make it anymore! But, lucky for us, we chose them, because otherwise wewould have to have used a double bolt/handle and the wood in between, which had not been varnished, would look terrible! Their fee was also as good as their knowledge and service!

Kathy and Bertrand Martinez are a dynamic duo who do excellent work. I texted them pictures of the…read morethree broken lock sets. Kathy quickly identified them, we got them ordered, and the installation was flawless. Nary a scratch on any of the doors. My wife couldn't have been happier (me too). The price was reasonable as well. Good folks to work with.

In the winter of 2022 we called during a huge snowstorm with an emergency. Nicole was at our house…read morein record time and got us right into our vehicle. I don't know what we would have done without her. I highly recommend this company.

We needed some lock work on a used car we bought including some key fobs Nicole went out of her way…read moreto make sure that we had working fobs and keys for every part of the car before she left she went above and beyond to make sure that we could lock our vehicle very few service providers care that much about what they do.

I'm an amateur locksmith myself, so I only call for help with DIFFICULT problems. And Belles Lock…read more& Key is who I call. I've worked with Suzette for more than 5 years. She's about as knowledgeable and skilled as they get. If she cuts you a key, it works, it doesn't require jiggling, unlike those "hardware store duplicates." Whether it's rekeying locks, auto break-ins, whatever, she's the only locksmith in Durango I trust to do it right. She'll come to your location. Now if she could only get that boyfriend to a barber....

Austin and Nicole were great - prompt professional service. Had 3 locks rekeyed and one with a…read morecross threaded screw replaced. They came out the day after I called and completed the work efficiently and correctly. Will say that the cost of services was reasonable but be aware there is an additional $75 service charge for coming out. Regardless, I will call them first the next time I need some lock work done

Worst experience with a locksmith ever. I got a quote for…read morekeys to be made (which was overpriced), made an appointment but they never showed. Called back in and they said they had nothing scheduled with me. I won't be coming back.

Super quick and super cheap. I needed a lock cut off and a new lock. They weren't even going to…read morecharge me for cutting it off, but they were so quick I asked twice. They still only charged me 10 bucks. Great service and thank you.