They were great! Kathy asked me to send a picture of the lock and then stated she thought they could fix it! I called them on Thursday, they came out Friday morning, and resolved our problem in short order! Our back door lock was broken, and the key just spun when trying to open or lock from the outside. After taking the lock apart, Bert diagnosed the issue and then found the part needed in his truck! Now this lock came with the house, built in 1989 in Eldorado, and they do not make it anymore! But, lucky for us, we chose them, because otherwise wewould have to have used a double bolt/handle and the wood in between, which had not been varnished, would look terrible! Their fee was also as good as their knowledge and service! read more

Kathy and Bertrand Martinez are a dynamic duo who do excellent work. I texted them pictures of the three broken lock sets. Kathy quickly identified them, we got them ordered, and the installation was flawless. Nary a scratch on any of the doors. My wife couldn't have been happier (me too). The price was reasonable as well. Good folks to work with. read more

We were so appreciative of Kathy and Bert's assistance on two locks that weren't working correctly. They are quick and extremely knowledgeable in their field. They will be our go to for any future needs. Thanks so much, Nancy read more

Excellent, timely, ultra fast service! Second time I have called upon them. Pricing is quite reasonable.

Professional helpful, responsive, didn't try to oversell me on anything, offered great advice without charging me anything! I miss this kind of customer service read more

This husband and wife team are professional, courteous, and reasonably priced. They are amazing! Thank you for fixing our door and doing a quality job! read more

I had Problems with my lock and sent a text to 505 473 0618 and got a response right away from Kathy. Excellent service, fast, friendly, and great prices. Thank You Martínez LockSmith read more

Let me add my 2 cents here. Excellent service, quick, on time (early in fact) and very professional. Also very nice folks...Highly recommend!! read more

I needed a couple duplicate keys and Martinez was closest. He was there and made 2 keys right away. Fast, friendly, good prices.

I want to chime in with another review - Martinez Locksmithing is amazing! I was locked out of a storage closet in my garage, and they walked me through drilling out the lock at no charge! Unbelievable, wonderful service - I really appreciated their advice and they will definitely be the folks I call whenever I have need for a locksmith. If you're reading this review, just stop and call them! These are the locksmiths you're looking for. read more

Martinez Locksmiths are the REAL DEAL!! Love that they are a 2 person show... husband and wife.... that's it!! Seriously.... I reached out to 5 or 6 different locksmiths, and Martinez was the first to get back to me... AND... they had the most reasonable quote.... AND... my final bill was UNDER what they quoted!! How often does that happen?? NEVER!! But most importantly... they are TRUE professionals... arrive before the scheduled time, and got the job done in no time. Very knowledgeable and professional, and super nice people who obviously care about their customers and the job they do!! HIGHLY RECOMMENDED!! Just unbelievable , wonderful service... which is very hard to find these days. Cathy and Bert are the BEST!! read more

We needed a locksmith to re-key several residential locks and replace a mailbox lock. Bert and Kathy were very easy to work with and came out at a convenient time to perform the work. They're both friendly, quick and everything works perfectly. The prices were very reasonable as well. Highly recommend giving them a call if you need a locksmith service! read more

Actually 5* is HALF the rating Cathy and Bert deserve for their PROMPT arrival, PROFESSIONAL service and KINDNESS to make sure my arthritic hands could operate the newly-re-keyed locks. So 10 stars it is! I had LOST an entire set of keys to newly-renovated and seriously secure building located in a fairly high-crime area. (D'oh!) I was worried sick until they swooped in to save me and re-key all locks. I had a spare set, so no major heroics were necessary, but I was floored by how efficiently they worked. In half an hour 6 locks were changed, 3 copies of each different key made, bada bing bada boom! Best of all, if I need additional copies of the main locks, I can call them with the numbers associated with the exact keying data they have and get more. I RECOMMEND THEM OVER AND ABOVE ANY OTHER LOCKSMITH. THEY ARE MOBILE AND, BASED ON MY EXPERIENCE, HAVE EARNED EVERY GLOWING REVIEW HERE. read more

The Martinez' are professional, friendly and quite efficient! I highly recommend them!

I can't say enough positive things about Bert and Kathy! They are consummate professionals, experts at their craft and incredibly efficient. Kathy was responsive and helpful and they were able to come right away and together with Bert, they got my locks fixed quickly and expertly. Most of all, besides being absolutely trustworthy, they are wonderful, kind, considerate -- all-around good people. I couldn't ask for anything more in a locksmith! read more

A lockset suddenly wouldn't retract the bolt or latch in one of my exterior doors that I use several times each day. I disassembled the lockset and it was apparent that the component that retracts the bolt was broken. However, I couldn't figure out how to retract the bolt in order to remove the bolt assembly. I called Martinez Locksmith on a Saturday morning and Kathy within 30 minutes responded asking me to text her a picture so she could walk me thru how to remove the bolt. After seeing the picture she gave me simple and accurate directions that enabled me to remove the bolt and replace the lockset. Now, that's fabulous service! And she didn't charge me a cent. I've used Martinez Locksmith before and will continue plus I've recommended them to others. They're THE BEST! read more

Cathy and Bert are such pros, and nice people, too. I wanted a smart lock installed, and I found them on Yelp. Cathy took my call, asked for pictures of my door, and sent recommendations immediately. Once I received the lock, they came to do the install. Through the entire process, there was great communication (calls, texts and emails.) They were on-time (early, actually.) Their rates were totally reasonable (and they even threw in an extra battery and a couple of extra copies of the keys for free.) They're clearly both expert locksmiths, and their mobile locksmithing shop/truck is remarkable in itself. Highly recommended. These are the locksmiths you're looking for. Thank you Cathy and Bert! read more

The locksmiths who came out to make a key for me were great. Super friendly to me, a newcomer to the area, and to my big puppies. They were fast, and now I can get into the side door of my garage. read more

These folks were very kind and professional on my first visit to them. My issue was an easy fix, so they forewent their usual fees. I'll definitely be using Martinez for my future needs. Highly recommend. read more

Very caring people at this place - it's such a pleasure to deal with lovely people and give them your business!

Needed to fix a "frozen" lock in the house we recently moved to. Kathy and Bert arrived on time. Bert took about 10 seconds to fix the problem (user error). They then did a quick walk around and lubed the other locks and provided thoughts regarding maintenance, etc. They charged only a half service call fee. Exceptionally friendly, and helpful. Cannot imagine using any other company in the future! read more

Such nice people! Kathy and Bert came on time and handled my need for a re-keyed lock within 20 minutes. They will be my go-to business for locksmith-related needs from now on. Thanks for great work! read more

Great service . they came out quickly evaluated the lock that was broken on our commercial door. have a fair price estimate and returned in a week as they said they would . Very friendly and professional . Will be using anytime we need service read more

I highly recommend Martinez Locksmithing. They showed up on time, we're polite, and communicative throughout the process. They explained things well and their pricing is very reasonable. read more

I called late Friday and they were here at exactly the set time on Monday. The service was fast, efficient and reasonable. This is the locksmith to use in Santa Fe. read more

The BEST locksmith, bar none! Kathy and Bert know the keys to success and have them locked down--responsiveness, reliability, knowledge, fair pricing, and courtesy!!! Have counted on them many times, and they have never let me down, always exceeding expectations and going out of their way to make sure their clients are happy. read more

Amazing service! We are a medical office and had an emergency lock issue. They were so quick to respond to our call. They were able to fix our issue is such a quick manner. We are beyond grateful for them taking care of us so last minute. Kind friendly and affordable service. We highly recommend Martinez Locksmith. read more

Martinez Locksmithing totally deserves the 5 star reviews. They came quickly and did a great job, and the price was more than right. Plus they're friendly too. read more

Great husband wife team that fixes the problems like a surgical team! Fast, efficient, on time and honest! We have used them at the home and office. Would give 100 stars if I could! We will use them for all the locksmithing projects we have. Thank you! read more

Great service on every level - Kathy and Bert are offering a much-needed service in Santa Fe. Kathy has a fantastic eye and suggested a keypad deadbolt and lever that look great on our door. They are easy to work with, responsive, knowledgeable and reasonably priced. I could not give a higher recommendation. read more

I bought a house and wanted all the locks re-keyed. They showed up on time, were quickly able to re-key everything, and charged very reasonable rates. It's been a month or so and we have had absolutely no problems with the keys/locks. I will call them again if I ever need a locksmith. read more

OMG I had the most wonderful Santa Fe experience today! My garage door (not my overhead, the regular door) locked and would not be unlocked, for no apparent reason--holding my car, and my life, hostage! I checked Yelp and called Martinez Locksmiths, because they got such great reviews. ALL TRUE. Bert and Kathy made an appointment with me within a short time of my call. They showed up. Did the work, which wasn't easy. Replaced the doorknob and lock. Keyed it to match the bolt lock. And we had a great time chatting along the way. Their bill was more than reasonable. Lovely people. What a relief. I am so grateful for their calm professionalism! If you need a locksmith or think you might ever need one, call them! Martinez Locksmithing, 505-473-0618. malocksmithing@comcast.net read more

What an awesome team the Martinez's are! They arrived early and started work right away. Our front door lock had malfunctioned. My husband took the lock apart and tried to fix. Best intentions! Then we called the experts in! They had to completely rebuild the lock mechanism and reinstall. All good now. They are amazing. If you need a locksmith, better call them! read more

Another perfect example of Santa Fe talent, skill and dedication. Based on my photos and request, they showed up on time with the right stuff. They changed out three older deadbolts and two older privacy locks in just under an hour, made extra keys as needed and charged a bit less than their original estimate. They have a full service mobile locksmithing facility and plenty of experience, skill and judgement to make best use of it. I won't hesitate to call them for future locksmithing needs, neither will I hesitate in suggesting that you call them first. They're quite a team and deserve every 5 Star rating they've gotten on Yelp... read more

Very good service. I had four locks re-keyed. Prompt, professional, and a good price.

Excellent and skillful service. A true mom and pop local business this husband and wife team showed up promptly with a smile and did a great job first thing on Monday morning. Great customer service great job. Thank you read more

Great price and people. Didn't take advantage of us getting locked out of our apartment. Will be the first to call if I ever need a locksmith. read more

We recently bought a house and needed all the doors re-keyed. Martinez Locksmithing were recommended to us and they were great. They rekeyed all the locks and made several more recommendations for us. They were able to come very quickly and the price was very reasonable. We will certainly use them whenever we have an issue and we highly recommend them. read more

I highly recommend Martinez Locksmithing. We bought a house which needed re-keying. Martinez locksmithing scheduled the time, showed up at appointed time, quickly performed the work including checking that each duplicate key worked in the locks, and added some extra touches like cleaning the lock mechanisms, selecting convenient key shapes to help organize keys, stamping keys, and provided an assortment of key tags. Pricing was fair, reasonable, and more competitive than market. And most importantly they were very pleasant and knowledgeable people to deal with. read more

I had a challenging job including installing a dead bolt on a door that was too thin, fixing sliding glass door latches that were binding, and simple re-keying. They did it all and made some tricky adjustment and shimming to make the latch binding go away. Highly recommended. read more