1 star Abominable service. Mistake after mistake made and no…read moreaccountability. Namely Sheena, Megan and Emily. Everyone on vacation or out of the office whenever you call. Doctors dont respond to emails. Zero empathy. Find another clinic for pain management.

There are doctors there pushing nerve blocks because they know it assures they get paid twice. For…read moremany, many years I have been getting once a year injections and they work fine. The last time I got a "procedure", noone told me they scheduled a nerve block. In the follow up with the young doctor that did it, I argued with him over that is not the appropriate procedure. He Pushed me to schedule a follow-up nerve block. I canceled and asked to have a regular appointment because I wanted a second opinion. They MADE me come back to the Lawrenceville location alto although Snellville location is 3 miles from my home and not a bad wait. I had to wait about an hour and a half and at first they were going to schedule me with the doctor who did it when I specifically said I wanted a second opinion. There are always new doctors coming and going. There are doctors and PAs, mostly at the Snellville location, I like, but I think some of the young guys are just trying to push procedures that make them more money! On top of everything I have a bladder Stimulator back there with lots of wires where I don't want carterizing going on near my wires, but they don't care about any of that! Just $$$

Everyone in the clinic from front desk to back office personnel, even the doctor was pleasant. Mid…read moreassessment I started getting a vibe of "just leave now" going through me. He ended the assessment with 3 different people signing me up for 3 different appointments that I never agreed to. Their pursuit of signing people up for everything they offer make used car salesmen look like panda bears just lolling around. I left the office building with an appt for MRI, test for a device redirecting pain or such a thing and then for the permanent placement of the pain managing device. After a couple of days I called the office to cancel all of my upcoming appointments which they did with no problem. The problem began after I cancelled the appts I have been getting phone calls and text messages to sign up for the 3 things I cancelled. I did get an admission from one of the healthcare workers that patients are automatically placed in a loop of calling and texting .. (forever maybe). I felt gross after having been railroaded into all of those things. I'll deal with the pain.

They run their office, very unprofessional. how I was discharged from the clinic on the false…read moreaccusations in regards to my urine when asked to speak to clinical staff member I was unable to speak to the advocate to address my concerns . I was only transferred to the line to leave a message and they would return my call which they never did . to receive a positive drug test for recreational drugs is totally unfair. Again no one will call back to address the labs with me they kept giving me the runaround. Very unprofessional.

Dr Kilday is Amazing the Best I was going through so much in my body couldn't get out of bed went…read moreto different doctors to fix the solution and when I say he did tests and got me on the right medication to help I am able to do more things that I couldn't do before coming here Also i must say check in was good too and Dr Torrey Massey is so sweet and vibrant she's very professional and makes sure her patient feels comfortable and I love that also communication is very awesome anytime I call or need to get in touch With nurse or Dr the patient portal is very quick to respond and check in as well so if your looking for the right place to get help I definitely recommend you come here

This place is a joke! Don't waste your time. I spent 30 minutes on the phone with a representative…read moreproviding all of my health background information, my past surgeries, and filled out forms they sent me for medical records, insurance information, etc. Then today I received a call from another representative stating the doctors don't have a care plan for me. I asked why not. The representatives stated that they didn't provide a reason. So that's it? I have multiple injuries, surgeries, body areas that I get injections, prescriptions, etc. and this pain center doesn't even want to see me? And I get no explanation on why not! That's insane. This place deserves 0 stars as these doctors are not stars... they are bums!

today I received a medical bill for a tele visit with said practioner stating she examine me after…read morean auto accident 07/05/24; there was no visit with said practioner (Lindo)took place however i received a bill for 768.00 requesting payment. A Ms. Evans who is no longer with NexGen spoke with me at 770-685-0679 and argue me down that i received services two years ago and when i stated i will speak with my attorney she stated that my wages could be garnished. but she could not tell me why it took two years to send me a bill for an exam that took place in 2024. at this point I am at a lost because a bill could ve also been sent in 2025 because USAA was the insurance company handling my claims and my claim for the accident remain open for one year. i also asked her why would i use televisit when i had my own health insurance and could have easily went urgent care locally. i also told i had health insurance and she stated they are out of network and again i stated to her i am not understanding the two-year waiting period to contact someone about a pending bill. i am disputing this bill and want to file a complaint against NexGen. i ask could i speak to the practioner who supposedly wrote the diagnosis up that never took place two years ago. i was inform she no longer work there. like really two years!!!!this is BOGUS!!!

My advice to anyone gettin treated here, find out all the costs up front this place is known for…read moregauging and inflating prices, I would never use them again. After treatment you can't get them on the phone or get any answer, very unprofessional

First, they said I had a 1000 deductible. And I said I did not think that was right and if you…read morelooked at my insurance it was a 50 dollar deductible. Then after a long hold they said I had a 50 copay as my insurance stated but they needed to charge me 45 more for additional treatments like lasers... This seems so scammy. Is this legal as an in network provider?

This is a fantastic place to go for areas of pain. I have chronic calf pulls and Dr. Michael has…read morebeen incredible in managing my calf problems. After going here I have been able to run again! I swear by the ART treatments. They listen to what you need and adjust to your wants. I highly recommend them.

These doctors were well educated at Emory University and Ivy League medical schools and have the…read moreexpertise necessary to diagnose and treat neurological disorders, injuries and diseases. Their friendly staff and professional integrity can be trusted with by most demanding patients. These doctors studied and worked hard to become preeminent experts in their field. They participate actively in continuing education and are frequently consulted by other physicians.

Absolutely hate this place!!!! I miss the old doctor, Dr. Szabo. Now the whole office…read more(lawrenceville) including the doctors, not sure about other locations though, is very unpleasant!!!!! The doctor seems lost and confused about patient records. The scheduling people are rude and talking down. We miss the nice doctor.

Best doctor! Have seen him for almost 10 years, he's no longer in network with my insurance- but…read moreI'll pay out of pocket to stay on as a patient! Love him!

I was referred by my Dr to see Dr. M. Todd Williamson, of North Georgia Neurological Clinic,…read moreLawrenceville. I highly recommend him. I walked into his office with so many questions and he answered all of them and I didn't feel rushed, He was very thorough in his explanations, and I left feeling educated and confident in moving forward. Dr. Williamson is caring and patient.

I have been going to LFP for 20 years. It's gone downhill in the last year or two. There used to be…read more8 doctors at this practice. Now, there are two and 4 Physician's Assistants. I had a medical problem and made an appointment on Thursday for the following week. It got worse on Saturday, so I went to the emergency room, was admitted to the hospital and missed the appointment. Now, they want to charge me for missing the appointment. I explained my situation to the front desk attendant. I got no follow-up. I called the business office. A machine answered the phone. They call you back. Hasn't happened yet. The customer service is terrible. They should be ashamed of the way they treat people. I don't recommend them.

I have been going to LFP for the past 20 years. There have been some changes along the way which is…read morenormal. I was recently diagnosed with a serious issue and Dr. Dan called me at home on a Sunday afternoon to go over my tests and answered all my questions. He promptly called in a rx for me to pick up. I probably would have ended up in the hospital if it was not for his quick response. I am forever grateful with the communication of the entire staff!