I found the staff polite and Doctor Hines has a great bedside manner he took the time to explain…read morethings and was very understanding. Peggy Llewellyn

The customer service is very lack their of. None of the employees are friendly. My appointment was…read moreat 10:30. It's now 11:41. No came out to say dr is running be hind. Ask twice what's the hold up as people who we're scheduled after me are getting great service. So either they don't want my money or Its discrimination. 11:42 my name is called. One hour and forty two minutes after my appointment time. Bad service makes people have a bad day.

Dr Sullivan has been my pain doctor for several years. He has always shown compassion and great…read morecare, involving the patient in decisions, and listening well. He is extremely knowledgeable and cautious, while providing every possible option to keep his patients from suffering. our family is grateful for what he has done to keep me healthy, and I highly recommend him. The staff is also caring and wonderful!

If I could give ZERO stars I would, he treated my disabled father-in-law like he was nothing. He…read moredoes not prescribe medication, which my father-in-law has been on for years due to numerous back surgeries and constant pain. The hospital mandates patients wear a mask, I'm fine with that, but for him to walk into the room not wearing a mask is just going against the hospital rules. It's like he thinks he is above those rules, that are made for a reason and he should follow them. He offered us no alternatives to using medication to control his constant pain, just basically "your a nice old man and will have to live with it", what kind of pain management doctor says that to their patients. Watching his Youtube video on their web site about how much he cares about his patients, well he must have forgot about that video. Stay away from him

The staff is amazing. Dr Kline is amazing. Nick is amazing! They found and put me on a treatment…read moreplan without narcotics in less than a year. A plan that works!! I Just wish I had found them sooner instead of the time and pain spent at my previous center.

Patient of Dr. Kline for over 3 years. Built up to 120mg oxycodon, my pain is horrible from both…read morehips, lower back, sciatic nerve. I walked into his office to discuss my pain and surgery Nov 11th 2025. He did not meet me. His nursed did, and she said Dr. Kline can no longer manage your pain. I went from 120 mg today down to zero. Anybody that has ever managed pain knows you can't do. So as of tomorrow, I have nothing to manage my pain. 120 mg for about two years down to zero. Who in the right mind does that?

This great doctor saved me from my agony. I have degenerative bone disease and a pinched nerve in…read moremy lower back resulting in tremendous pain. Forget walking. I was given an MRI immediately the next day. Found the problem and gave me the first steroid injection in my back. After two appointments I am pain free!!! Cannot thank and recommend him enough! Go see Dr V and let him help you. Ten stars!

Wow. Was referred here to see about steroid injections in my back. Lots of pain for too long in…read moreback and legs and feet. It was past time to get something done. I have heard about this pain clinic for a long time. If I had known how great the doctor is and how nice the staff is, I may have found my way here earlier. Dr. V saw me this morning for initial assessment and brought me back in the afternoon for my first epidural injection. It was easy peasy. Just a little pressure, not painful. Will hope for results within a week. The second injection will be done in two weeks. This clinic was filled with patients. So many people out here in pain. The only negative was they only offered apple juice and water to drink. No tequila. Go see Dr. V if you have pain. Don't wait.

I have come the Lexington Pain Management a few times. On this visit, I had a follow up after a…read moreprocedure. My wait time was very minimal. I am typically seen within a few minutes of my appointment. This visit was no different. I was seen by Dr. Crais. She took her time with me and answered questions that I had in reference to my pain levels and what the plan was to alleviate it. The staff that I encountered have always been pleasant and they show care and concern for me.

I never got a chance to see the doctor, the lady that answered the phone was rude and hateful i was…read moreastonished that a doctor's office would have this person working there. I called back one time and still nothing from them. I hear that Dr. Boatwright is a wonderful doctor but unfortunately I will never get to me him because of the hateful woman!

Dr. Boatwright and his team are true healers! I look forward to every visit! I highly recommend…read morethem and hope I can see him for years to come.

If you get referred to this clinic, think twice…read more The doctor took me off my regular seizure medication due to weight loss and switched me to a different medication in the same class. Within days, I had a seizure. What followed was over a week of constant calls just trying to reach someone--calls that mostly went unanswered. When I finally got a response, I was told to go back on my original medication, but I had no refills available. After explaining that, I was told they would inform the doctor and that I should go to the ER if my symptoms worsened. There was no follow-up. No urgency. Nothing. I was referred here for specialized care for seizures and migraines, but my experience showed a serious lack of communication, coordination, and patient support. When you're dealing with conditions like this, that level of care isn't just disappointing--it's unsafe. I cannot recommend this clinic.

I have a great relief from my back pain and my provider (M.W.) d.oes her best to make my pain…read moreless. Thank You