Upon returning a few times now for cleanings I can say they have some new/updated equipment for…read moreteeth mapping/viewing that is state of the art. I still don't like the front desk reception process where they make you fill out forms even if you have no change to insurance. It seems like she picks & chooses who to hand this to. My cleaning I do somewhat look forward to because it is quick and my hygienist is a peach. Ashley will get you in and won't talk you ear off when you have dental equipment in your mouth. If you go enough times it grows on you.

Rough cleaning . Spoke of Money, Money, Money today. Sign a receipt to pay bill another to say the…read more$45 was paid. New policies and staff . Total unsatisfactory visit.

I had a family member who had a procedure in this office. When Dr Burbank started the procedure I…read morenoticed that my family member showed some distress while the dentist was in his mouth. I stated that my family member could feel the procedure. The dentist eventually stopped and asked his assistant for more meds. While the dentist was looking at the computer screen, he called me mom, I wasn't sure who he was talking to, because he could have said ma'am, but he did not. So he goes on to say that I need to sit over there and shut up and not say anything. I was shocked by what he said to me. All because I saw that my family member was in distress. He then proceeded to tell me to get out. I was not combative or rude to him. He asked the assistant to go get the office manager, who had stopped by the room and spoke before the procedure started. I decided to leave the room because I did not want my family member to be mistreated or stressed even more. As I talked to the office manager, I expressed how unprofessional and rude it was for the dentist to talk to paying customers that way. They said that the dentist had never acted that way before, well I guess that day was his day to show the person that he really was. I wonder how many other people he has talked to that way. All of this happened because I spoke up for my family member. I will NEVER use this company! In all of my years here on earth not one doctor or dentist has ever been as rude and demeaning as Dentist Burbank.

Amany Elshafi is the best she has been cleaning my teeth for some time now and she is so caring and…read morepatient with my care and needs i will never go anywhere else for my dental care she is the best i have ever had i will always pray she will always be my dentist forever.thank u so much Amany,for being denial care provider u r the best god bless and i wish you the very best take care and i hope to see you soon .

The best dental practice around!!!…read more Dr. Heiden has been my dentist for around 6 years now. He is the best! I just had a bit of a dental emergency and he got me right in and took care of it. Over these years he has been so good with my wife and I. He is caring, compassionate, gentle and does a great job. He takes his time with you and is never rushed. From the front desk to the hygienists and his dental assistants... they are awesome. Everyone is so friendly and again so good at what they do. I'm in my 70s and seen a few dentists in my time, but these folk are #1. I highly recommend them to you! Randy Rupert

Mh dentistry provides top notch dental care in a professional environment. I can be tough to…read moresatisfy and I would give the entire team 5 stars!

The treatment that I have had has been consistently great! All of the employees (well...there might…read morebe one or two "bad apples") are so sweet, knowledgeable, and eager to please. I highly recommend this place for all of your dental needs!

Wife went in twice for a repair to reglue a crown. Had to go in twice because first attempt lasted…read more20 minutes. Second attempt lasted 4 days. Paid 192 dollars and we wont be going back.

My mom's face swole up this weekend, and I had to find her a dentist in her PPO plan asap. I called…read moreand was told there would be a wait for walk ins. This was not a problem for me, because I know we did not have an appointment. Once we arrived, I filled out required paperwork and was expecting a long wait. We were seen within 10 minutes of paperwork being turned in. My mom has dementia and walks a little slow. An employee took her by the hands and walked backwards while she led her to the xray machine. The care and patience shown to my mom today bought tears to my eyes.

Do yourself a favor and go somewhere else. I will never ever go back to this office. Other than the…read morelady at the front desk,I was not impressed with their southern hospitality. Their equipment was falling apart and they were not sanitary.

I would highly recommend anyone seeking denture Shealy Dental Clinic is not the place, if you…read morewants to be satify with one you paid for, money is not free and it shouldn't be wasted on faulty work. Long story short I had to paid Dentist over a span of three years for the same denture problem of attempting to make my denture from completing falling out each time I would tried to talk. How I'm embarrassing. Not only that the denture even break in half while trying to chew. I had to paid for them just to glue it back together. I can go on and on. I know my insurance company half for my dental work. As I checked My bank statement I noticed that I personally paid this practice for sabby work a total of $2410.55. And I still can't wear the faulty mess. I definitely know that he doesn't know what he is doing, by taking my money and when I return to complain about the denture, he tries to avoid any contact with me. It's not like I was a charity case. I personally feel that I was perked around because of lack of professionalism. Like the old saying goes" You will learn from past mistake. Never judge a book by looking at the cover. A lesson well learned. One last note for I can go on and on. When you set a mold, do you stand on the side with one hand on the sink a back away as if your client has some kind of disease, and you are afraid of catching it. Today, I'm so happy that I have find a real professional Dentist with a caring staff. That have it right the first time. They are not an overnight Dentist practice. The work is done for 1/3 the price of what I had to paid. Folk please careful when it comes to your money and health.

The lady at the front desk was probably one of the sweetest people I've ever encountered. The…read morenurses kept me laughing while I waited for the doc. Doctor came in and was also just as funny and kind. Everyone was exceptionally nice. My appointment was for me to have a tooth extracted. I was in and out within an hour. I honestly never thought I'd ever have such a great experience with a dental clinic. If I could give more than 5 stars, I would in a heartbeat.

I have traveled from Lancaster, SC to see Drs for dental care. I arrived bright and early and stood…read morein line to check in. During the morning hours they take your X-rays of your teeth and then taken back to a room to see dr. First time I went was to have my top teeth that I had extracted, and get a top denture. I wait in Florence for the office to open back up at 2pm to start taking patients that was seen in the morning. They extracted my top teeth and made sure I was as comfortable, great customer service. After the extraction I was given my new top denture that had fit perfectly!!! They have reasonable prices! Best customer service, caring doctors and a friendly knowledgeable team at the office About a year later I went back to the office and went thru the same process to be seen to have my bottom teeth extracted and receive bottom denture. Once again they made sure I was comfortable entire time. I had a tooth that the roots were wrapped around my jaw bone. Both doctors comforted me, made sure I was alright. Kind and was able to listen to music in the room during the procedure. When they were finished they placed the bottom dentures in place and sent me home with discharge instructions. A few months later I went back yet again to have my dentures adjusted. Everyone gave me a warm welcome, and when I was seen they were all kid, professional and assisted in adjusting my dentures. I had the dentures adjusted since the swelling when down from having the teeth extracted. Was fast and easy for them to adjust the fitting of the dentures. Thanked them once again for amazing service, kind, caring professional individuals. The office is well organized, and they have patients drive or fly in from other states for their care. Don't listen to these negative reviews. This office has the best staff and doctors. I wouldn't go anywhere else. Have even referred other patients to the facility and they too were very pleased. Thank you so much!!! I can be proud to talk and smile again. I can also eat a variety of food once again.

I will not come here again for anything my finished denture looks horrible the staff are…read moreunprofessional and rude .The so called owner acts like an entitled spoiled rich kid no respect for the patients. Just go anywhere but here this place is a nightmare. Might make a complaint to the national Dental association. Just don't come here go anywhere else!!!

Great business very professional and welcoming everyone is so nice they welcome any and all…read morequestions

From the owner: We know how important it is to provide the right treatments for each of our patients. We want…read moremaintain the quality of our treatments while making sure you feel relaxed and comfortable. We personalize every treatment session according to your needs and preferences. Our Florence Dental Clinic offers personalized treatments to help you achieve a beautiful, healthy smile. Using the latest technology and procedures, our dentists provide effective solutions for different dental problems.

I was met by a friendly staff with real smiles. Always makes my day. Dr Snowden's assistant took…read moreme right to the dentist chair took take x-rays. No delay waiting on Dr Snowden afterwards either. He and his assistant took their time making sure it was the right tooth since the referring physician had written down the molar behind it. He did his evaluation and was upfront and honest with me. I was just charged for an evaluation instead of a root canal. He said I did not need one and explained I need to get my mouth guard adjusted since I have TMD as well. Great visit and took less than 30 minutes.

My husband had a root canal. He does not like any type of dental procedure, but Dr Snowden and his…read morestaff were very good to him. If we need anything else done like this we will be back.