First. I was scheduled at the wrong office and was called a few hours before to schedule at their…read moreBartlett office where they had hours that would accommodate my needs. I was literally 3 minutes late and they cancelled my appointment!! Their office made the mistake to begin with and they acted like I was to blame. They did ask if i could reschedule and i said I wouldn't reschedule with them if they paid me

I received a referral for Dr. Freedberg from, of all people, the bagger at the local grocery store…read morewho saw me struggling. I'm so glad I listened to her. Dr. Freedberg and Dr. Tony did both of my knees....six months apart. I didn't even know ahead of time that Dr. Freedberg was going to do custom surgery for me. .. whereby they use lasers to make a knee that fits my size and bone structure. I am obese and was refused treatment from some other doctors. I never waited more than 15 minutes for the doctors to see me. Outstanding front office too... very friendly and accommodating. One time before surgery I had to use volunteers to bring me up in a wheelchair. When I went to leave, they had nobody to come and get me so the receptionist wheeled me downstairs. That's above and beyond service! Highly recommend this practice!

Yuri and the staff have been great! Explain everything as I go. Would recommend them excellent…read morecare.

Horrible, rude. Do not treat you with any courtesy at all when you call!! Just put you on hold and…read moretake forever to get back to you. I called back after 9 minutes on hold to cancel due to the flu and was again very abruptly and rudely treated- When I said "no" to being put on hold, I was sharply told, "Well, I'm the only one here." I said I needed to cancel due to the flu...the reply was "You're canceled" and she hung up while I was ready to give her my name. I will report this to the doctor who referred me and will be seeking other care. Horrible receptionist!!

The quality of care and expertise is top notch here. I've been coming here for almost 1 year…read moreconsistently. First for my hamstring and calve injury I saw significant improvements and within a few months I felt 99 percent back to normal. Their stem therapy, massage and adjustments have helped my recovery. And it helps that they treat you like a family and are down to earth. I continue to go here to treat my chronic neck issues working in front of desk a lot. Each time I come I leave feeling better than when I walk in. From doctors to the entire staff they dedicated to support the well being of patients. I cannot recommend this place enough.

I rarely leave negative reviews, but I feel people should know about our experience…read more The initial phone call was professional and accommodating, which gave us a good first impression. Unfortunately, the visit itself was completely different. Despite telling the office multiple times that our insurance information had already been submitted electronically and that we no longer have a physical insurance card, we were asked for it over and over again. While we were there, the chiropractor was loudly arguing with someone on the phone, and we heard the other person accuse him of doing something illegal. We also observed staff being asked to run personal errands to his house during business hours. When he finally came into the exam room, the first thing he said was, "I know you, you're from the hood," which was both strange and unprofessional since we're not even from the area. The office had an unpleasant odor, and the amount of cologne he was wearing was overwhelming. Throughout the visit, he repeatedly stared our daughter up and down. She is autistic and naturally avoids eye contact, and the interaction made us very uncomfortable. We decided to leave before any treatment began. Instead of respecting our decision, he followed us out to our vehicle and continued trying to convince us to come back inside. While we were in the office, we also observed that patients were offered a discount or free item in exchange for leaving a positive Google review. That gave us additional reason to question whether the online ratings accurately reflect patients' experiences. If this review is dismissed as fake or claims are made that we were never there, that is simply not true. We were absolutely there, and this review reflects our firsthand experience. Looking back, I wish we had recorded our visit because it would have eliminated any question about what happened. Our experience raised multiple red flags, and we did not feel comfortable or safe continuing care. Based on what we experienced, I cannot recommend this practice and would encourage others to consider a different provider.

I went to this business with a little and occasional knee pain. I have confirmed osteoarthritis in…read morethat knee. It was on a special, something like $49 or $79, I forgot which but not much. I was looking for exercises I could do to strengthen the knee. That's all I wanted. They took X-rays and told me the other knee that I have no problems with was worse! They never mentioned the special and got me for over $500. They told me all the great things they were going to do. They called it physical therapy not chiropractic. They said they could have a therapist stretch my neck. I don't have problems with my neck but I thought a little neck massage by a therapist would feel good. So, when I got there for my first visit, they showed me a leg brace they wanted to fit me for. It was huge and covered most of the leg from the knee down. For what, occasional knee pain? I said no thanks. Then I went for "physical therapy". It was run by 2 young disinterested guys who talked to each other and obviously didn't care about the job. They were definitely not therapists of any kind. Next I went for a few minutes to the supposed real therapists and I thought, oh good, now he's going to massage my neck. No way! He never laid a hand on me. Only did something with a board that I can't even describe because I don't know what it did. Nothing as far as I could tell. Next I went to the nurse who would give me a gel shot in the knee cap. She did this and at my second visit gave me some little shots around the knee cap. The next day I went to the mall and had so much pain in my knee that I was limping down bad I had to go home. That was my over $500 experience with this place. I was worried about their diagnosis of the knee I had no trouble with, that the knee cap was out of joint, so I went back to the real doctors at Northwest Community hospital and got a real unskewed xray and they said that knee was fine. I quit Body Works after 3 visits and asked for the return of my money. I had been told that my insurance and Medicare would pay most of it. Now they told me, well it's not really physical therapy, it's billed under chiropractic and Medicare doesn't usually pay for that, but we will see. Now after months of reaching out to them, they finally told me that after 3 visits my $500 plus dollars was all used up and that I owed them even more but they weren't going to collect it! How nice of them! So go to Body Works if you want to see a real scam at work!

Wow. In just a few sessions I'm experiencing so much improvement…read more Amazing staff... Amazing people. Is there a way to give 6 stars??

This review is long overdue. My husband and I have been seeing Dr. Whitney for 2 years. I had…read morepreviously had some chiropractic care about 10 years ago & was suffering from neck & back pain and my husband also had back pain, so we decided to pursue Family Tree Chiropractic. From day 1 we have truly enjoyed our experience here. Dr. Whitney, Tyana, & Frances are all so professional and friendly which makes for such a welcoming environment! My husband's and my back pain went away with consistent visits. I was treated after a car accident & never felt terrible pain because Dr. Whitney got to work right away. She also adjusted me during my entire pregnancy (1st pregnancy) which I personally felt was such an easy, seamless, pain-free pregnancy in large part to my regular adjustments. Dr. Whitney referred us to a doula group & midwifery group, I'm so thankful because my previous doctor's office was not cutting it for me once I got pregnant. I had an amazing experience with the midwives she recommended! Our daughter is now 5 months and has been a patient since about 10 days old. Dr. Whitney helped to identify a tongue tie & referred us to a pediatric dentist (which was also a great experience). We have never had any latching issues (she referred me to 2 lactation consultants which were great), baby sleeps well, has good digestion, etc. I feel that our entire family's immune systems are in such great shape due to our chiropractic care..... to summarize, Dr. Whitney has helped us CONTINUOUSLY in more ways than one with taking care of our own health and providing us referrals to other specialists so that we can receive similar care outside of her scope. THANK YOU!

Absolutely wonderful Doctor and Staff. A FANTASTIC team of women. I would recommend to anyone. Dr…read more Whitney has helped me so much

Please do not waste your time coming here. I made an appointment with the doctor and instead I was…read moreseen by a super rude nurse practioner named Heather. Heather didn't even examine my back and spent less than 5 minutes with me. All she could do was send me for an MRI and nothing more even after I already told her my back conditions. Their is a reason I never ever want to see nurse practioners or physician assistants and this visit with Heather just solidified that. They do not hold MD degrees or have the proper knowledge or training to see patients. I am also switching practices because of this terrible experience and her rude demeanor. I might even dispute it with insurance as I was not supposed to see her.

Dr xri is the best doctor I have ever had. His concern for your pain is his main focus. He took me…read morefrom excruciating pain to zero pain. I had neuropathy in my feet which the pain was unbearable. I also had a vertibrea that was leaning on a nerve and he fixed that to! He is the most compassionate and caring doctor I have ever had and highly recommend him!! You are awesome doc thanks for all u have done for me!! Debbie Kenny May 2021

Dr. Jason Friedman has been my chiropractor for over 10 years. He has helped straighten me out…read moreevery time I come in and I always leave feeling better. Sometimes you don't know what bad shape you are in until you receive an adjustment from Dr. Friedman. He also introduced me to Acupuncture. He helped me through a tough time in my life after surgery with Acupuncture, and I believe this procedure and Dr. Friedman together aided in my recovery.

Dr. Friedman has been my chiropractor for almost two years. He knows exactly what my problem/issue…read moreis every time.., and fixes it!!' Very welcoming staff. I highly recommend progressive.

I've had two massages here, and the last one left me sore. It's way too thumb-sy for my liking. I…read moreunderstand I have tightness in my shoulders, but the aggressive manipulation of the muscles did not make me a happy camper. My husband also got a massage here and said he felt looser afterwards, but I'm just feeling beat up.

Initially I went in to see Dr. Blake. He listened, treated and set expectations for me(and my…read moreback). He stopped treatment and sent me to a spine specialist on my return.visit because my symptoms had worsened. I came back to the office for a massage after getting clearance from the spine doctor. Gretchen, my masseuse, was informed by Dr. Blake of my many issues. Gretchen surpassed my expectations. She consistently asked if I was ok, feeling anything unusual, or creating any radiating pains. She went deep, but not as deep as she could have since it was the first time. The second time she went deeper always asking if I was ok. I had been going to physical therapy before I started massage therapy. I just came went to PT tonight. She could tell a remarkable difference because of Gretchen's abilities.