1. Painswick Laboratory

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    Barrie, ON

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    Painswick Laboratory

    3.0 (1 review)

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    17 years ago

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    Ellesmere Healthcare Centre - Reception and the hallway leading to the exam rooms

    Ellesmere Healthcare Centre

    5.0(1 review)
    73.2 kmScarborough

    This review marks my 2300th. It is fitting that it's about preparing to travel to the States, which…read moreI haven't done since early March 2020. I originally booked an appointment through Specialty Rx Pharmacy for a COVID-19 antigen test. When I arrived at the pharmacy, I was directed over to Ellesmere Healthcare Centre to check in. I got Joan at reception, who was the sweetest woman. I indicated that I had an appointment at 10:45 am. She found me and asked that I fill out a short form. The last question in a series of five was a trick. Most of the questions had me answer no. The last one asked, "Are you fully vaccinated?" I checked no accidentally. Oops! We got that straightened out. You do need to provide proof that you are you. A passport or driver's licence work. I provided the latter. Done! I had already provided my health card details online, so I didn't need to flash that. It was strange, but I'm guessing that my driver's licence proof reinforced my health card information. She confirmed that I was travelling to the States. You do need to have this antigen test within 72 hours before your departure. She had to think about my situation. I said that it was more like 52 hours. We both chuckled, as she implied that math was not her strong suit. She entered my information into the system. I had added my credit card information online, but her payment system was down. We settled payment at the pharmacy, which was smooth and seamless. When she was ready, we headed over to a medical room. She let me know that I could keep my mask on, but to lower it enough for her to swab both nostrils. She used a swab with a brush tip. She swabbed and it felt like a tickle, but without my bursting out in laughter. It was oddly enjoyable. Who knew?! She let me know that it would take ten minutes for my test result. She said that I could come back in ten minutes. I indicated that I'd wait in the waiting area, which was cool with her. Sure enough, ten minutes later, she had my printed report ready. She had also sent me a digital version of it. She asked that I look over all details to make sure that everything was good. It was. I wished her a great day. She wished me a safe trip. It was such a great experience. This clinic does take patients. It doesn't take walk-in patients, but you can book an appointment to see a doctor. The clinic is clean. The pharmacy and clinic are under one roof without any walls when you are inside. Both businesses have separate entrances. I'm guessing that it's a design trend these days. There is plenty of parking at this plaza. I wish that Chatime were open when I was there. I'll need to come back and check it out, along with the other stores. I'd return here for future antigen tests for travel. The report quality is perfect and it was $39. (429)

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    Ellesmere Healthcare Centre - Check-in area from the waiting room

    Check-in area from the waiting room

    Ellesmere Healthcare Centre - Storefront

    Storefront

    Ellesmere Healthcare Centre - The pharmacy is next door.

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    The pharmacy is next door.

    Patient Networks

    Patient Networks

    4.0(74 reviews)
    82.0 kmDowntown Core

    This has been my doctor's office for a decade now and I would not go anywhere else. Even though I…read moream working from home now and I am no longer in the downtown core every day, I still make the trip here for all my doctor appointments. I don't understand why people complain about the front desk staff not being friendly chatty etc... they are no there to be your BFFs, they are there to do their jobs... If you want to chit chat, go find yourself some friends! I think they are very efficient and they do their jobs well. Remember that along with checking you in, they are also answering the phone and email and a bunch of other things, so have some patience. For a downtown walk -in, the wait time to see a doctor is very fast. Doctors are great and will take time to listen to your issues. Now with COVID, you have the opportunity to send an email to have a doctor call you back and a doctor calls back within one hour! They can diagnose over the phone and even send emailed prescriptions to your local pharmacy. I really have nothing bad to say about this doctor's office and I truly think it's the best one in Toronto!!

    This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

    Photos
    Patient Networks
    Patient Networks - Patient networks walk-in clinic

    Patient networks walk-in clinic

    Patient Networks

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    Painswick Laboratory - medcenters - Updated July 2026

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