The guy who took my call and set up my appointment was nice. At the end he rang me out too. They had a lot of regulars in. I was grateful they got me in for an appointment on Christmas eve. I had only a 1 min wait in the lobby while I picked my gel color. Lan got me sat at table 8 right away and got started. She didn't talk to me much, but she was nice when she did. The ladies working there were all in a very deep long conversation in their native language. She did an amazing job on my nails. Beautiful shape, very smooth fill, Beautiful color application, and fast. I'm happy and I'd love to have her do my nails again. read more

Pak Nails - Lan was AMAZING! $40 fill with gel. She took only 40mins and they're beautiful. I tipped $10 - Nail Salons Near Me - Hornell, New York

I look forward to getting a pedi for many reasons. Im always on my feet so they hurt. A good pedi has a nice massage - soft feet at the end and of course pretty toes for sandles. I paid $60 for maybe a 15 min non massage. Little scrub on the bottoms & polish slapped on. Very disappointing ​ read more

The worst ever they were disrespectful to my niece and sister in law and my wife never again nails that were supposed to be $45-$50 were $70-$80 smh read more

Pak Nails - We got overcharged plus they was mad rude to my niece nails that were supposed to be $45-50 was $80 nd $70smh - Nail Salons Near Me - Hornell, New York

It just felt like a very "get in, give us your money and get out" kind of place, the girls were watching tv while they were doing my nails and pedi, which was not much of a real pedi anyway. Just soaking in the water and a little scrubbing but nothing compared to what I was used to. My nails were done "okay" but the nail art I requested looked like a 6 year old drew the pictures. So I found another place and I won't be coming back here. read more

amazing. i got a fill the other day and had an issue ( my fault) with a nail. i called the day after and they were able to fit me in to fix it. amazing service and everyone is so friendly. my nails are beautiful. they also play the best movies and shows on the tv's. read more

I am from Niagara county, recently moved to Steuben... where I'm from there were countless nail salons and it was easy to get an awesome set done. Pak Nails is better than any nail salon I have ever been to. I've gone there three times now and my nails have yet to even lift and the polish is ALWAYS perfect. They even fixed a bad fill that was done while I was out of town. I work in health care so I'm constantly covering my hands in alcohol based sanitizers or washing them with harsh chemicals, so it really says a lot that the acrylics haven't lifted even a tiny bit. They have an impressive selection of gel and regular polish. Make sure to call before you go for an appointment, they don't really do walk ins which is something that I'm not used to but it worth it, best set and fills I have ever gotten. read more

Just wanted to show everyone how pak nails customer service is which is very poor and they are very very rude I do not appreciate being talked to like this I was not late to my appointment problem a minute or two late and I was not the reason they were behind they were already late when I arrived to the salon before going to pak nails remember how they are treating people just because they weren't satisfied with their visit and they left a review that's what reviews are for read more

Pak Nails - Nail Salons Near Me - Hornell, New York

See all

Excellent service, friendly staff and my nails always look so pretty when they do them.

I got my nails done there with my best friend. We were late for our appointment, but they still fit both of us in. Our nails came out so good. They don't do walk ins which is kinda a let down. Make sure you have an appointment they are always packed or busy. I recommend having Andy doing your nails. He's great, he'll ask the shape and color you want. Then he'll just do his thing and I've never had a problem with them. read more

Absolutely love this place. Best place to get your nails done. Andy is absolutely wonderful. They get you in on time. You don't wait very long if you're a walk in. read more

The women are very rude! I understand we do not share the same language however; you can be kind and help by showing customers colors , nail shapes, and designs. I'm sitting here as I type and am not happy. read more

I've never been more pleased with my nails. I've gone to many nail salons in the area and this is by far the only I'll come back to. They were extremely gentle with my nails and they've lasted so long at a great price. The staff is very friendly and willing to work with you on what you want. read more

Pak Nails - Nail Salons Near Me - Hornell, New York

See all

Horrible customer service. First, don't EVER tell them what time you really want your appointment for, because they will ALWAYS tell you that they have nothing available around that time. I swear, they act like they are doing YOU a favor by finding time for you. Second, "Walk ins Welcome" sign is laughable. Not only is NOBODY made to feel welcome, but I have NEVER been able to get a walk-in appt, and see multiple people turned away each time I'm there, usually rudely. I get it, you're booked up (I have no idea why), but take down the sign!!Third, they have very obvious "favorite" customers that are put ahead of you even if you have an appt. And lastly, the quality of their work is very dependent on their revolving door of stylists. I have had some wonderful work done, but it can't be counted on. Usually the person who worked on you is gone by your next appt. read more

Absolutely filthy. Everything is dirty and falling apart. Little kids clothes and underwear on the floor in the wax room. Visually dirty foot tubs. Clutter and junk everywhere. Dirty floors. Needs to be reported. Single handedly the most disgusting nail salon ever. I ran out of there. read more

I came here for a pedicure for the first time. I left with nail polish on my toes all around my toenails AND I paid $30 for a regular pedicure. I brought my flip flops, and the woman didn't even have me put them on before painting my nails. So when I was done I had to very carefully get my feet into the flip flops without ruining the polish. I do not recommend this place to anyone. The only good thing was they had nice new pedicure chairs. read more

I have been here twice and both times the customer service was extremely rude. Don't have walk in signs if it's an inconvenience for you. Brought two little girls in for a polish change and you would have thought I did something horrible the way we were addressed. They don't deserve a spot on that Wegmans strip. read more

this is where I always go to get my nails done. they always do an amazing job! I am never disappointed with the service. sometimes it is a little hard to get in for a walk in but, usually everything is swell!! beautiful nails read more

Absolutely terrible. I got a mani pedi done here yesterday and the man doing my nails completely ruined them. Clipped my real nails so short and then put 4 wet coats of paint on top of one another, the nails were still wet enough for me to put a dent in it with my finger, 6 hours later. Paying $35 for this terrible service was the biggest waste of my hard earned money. I will never go there again and I'll be telling everyone I know in the area to never go there as well. I can't believe how disappointing my experience was. I just wanted an hour of relaxation before my big event. read more

I was booked for a Mani/pedi. During the pedi, the young man cut the bottom of my foot. He never said a word to me that he did it. I felt the sting and knew that he nicked me. He proceeded to "take care" of the cut without saying anything to me. I assumed that the nick was ok because he didnt speak about it and I was not going to make a big deal out of a little nick. So I went home, got my bag and proceeded to the airport. On route, my foot began to hurt. I took off my shoe and it was full of blood. The little nick turned out to be quite a cut. Needless to say, I was on vacation with a cut foot that was bleeding and it was painful. I was shocked that he never said a word knowing how badly he cut me. I was offered a refund when I called. read more