1. Paladin Security Victoria

    1. Paladin Security Victoria

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    Victoria, BC

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    Paladin Security Victoria

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Paladin Security Victoria

    Private investigation

    Security system installation

    Security system repair

    Paladin Security Victoria Photos

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    7 years ago

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    TELUS Custom Security Systems

    TELUS Custom Security Systems

    (12 reviews)

    Please note this is an updated review and reflects the corrective action by Prices. Today Prices…read moresent a technician who corrected the problem by locating the transformer on a more secure circuit. The tech did a great job and had the problem corrected within 30 minutes. Thanks! Previous review. We have been dealing with Prices Alarms since 1997. Our house had a Prices system when we purchased it. Since then we have had two upgrades. The most recent in 2011. Installs went smoothly. In 2011 we also subscribed to monitoring. And this too was pretty good, however the first system was not installed correctly and subsequent systems have had a serious problem in that first the installers just left the wires to the sensors on the crawlspace floor. During the upgrade this was corrected, however the installers told my wife there were problems with the electrical hook up. The system was connected to a ground fault circuit breaker that will trip occassionally when water gets on the outside electrical plugs or an older appliance is unplugged from a bathroom electrical outlet. When this happens the circuit breaker trips and without any indication the security system back up battery runs dead. This has killed two batteries. The dead battery loss of power alerts the security monitors and they call to ask what happened. I contacted Prices to have them come re-wire the system to another circuit breaker, however they told me I had to pay for this. I don't think I should have to pay for a bad installation. So far we have determined to subscribe to another security provider because this is really unacceptable that Prices does not do a proper install then wants the customer to pay for their mistake. Sorry but we will find someone else.

    We've had a lot of difficulties contacting them about our business security system. They have…read moreovercharged us a bunch of times (for a year now!), and we have emailed and called them with no response! Not very happy about it.

    Paladin Security Victoria - privateinvestigation - Updated September 2026

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