Situated right by Surfer's Paradise, the location can't be beat. The apartment itself is a bit older, based on the interior finishing and carpeting.
We had a nice west facing view and east facing view (towards the beach) but there were buildings blocking most of the beach view. Each bedroom had a balcony access which was very nice.
Overall the stay was good, but there were a few disappointments.
The washrooms had only one toilet roll each, with no extras. With four people in a 2 bedroom apartment, two rolls for 5 days just isn't enough. We were also told by staff that we need to purchase more toilet rolls ourself.
Also, we were surprised to find out there's no towel service and we had to clean our own towels the entire stay (we received 4 in total, no extras).
Also, when we arrived, we did not have any wifi access. We called the after hours number but they could not provide us with any of that internet information. We had to wait until 9am the next day to get this from the receptionist downstairs.
Before you book, it's good to know that you'll need to:
- purchase your own toilet paper (no extras)
- wash the same bath towels (no extras)
- purchase laundry detergent
- reception is only from 9am - 5pm. after hours is not very helpful but really depends on what you need. read more