It's four stars because this is the Gold Coast and if you're able to come here it's a blessing…read more Sure, the hotel might be a bit dated and the walls are super thin. The room has cosmetic issues everywhere but the resort itself is beautiful. Lots of walking required though as not too many elevators. The staff are nice and try to accommodate and this is definitely more affordable if you avoid the holiday season. Ocean is right out front with lifeguards!

Absolutely beautiful resort! A strong 4.5 stars…read more Walking distance to Sea World there is almost no reason to leave the resort. With a direct private entrance to the beach and walking distance across the bridge to amazing shopping and restaurants you don't even need a car. If you really need to get out, I suggest taking a taxi rather than forking out all the cash for a rental. The rooms are beautiful by far the best bath tub and shower and this is the only hotel I've been to where the elevators have a luxe leather bench to sit and rest your weary feet for all of 2 floors. Yes, I made it a point to sit down every time.... At first I was kind of bummed there was only 1 hotel dinning restaurant which is a buffet in addition to the Oasis pool bar but just across the bridge and within a 2 minute walk there are a ton of restaurants on the water. Therefore I decided it wouldn't kill me to get out of the hotel- bad feeling gone! The pool has a swim up bar, the only thing I do wish is that there was an outdoor spa. This would have been nice in GC's winter of 68-70 degrees/ 18-20C :) I can't wait to come back and stay here again!

Spacious and clean rooms right off the bat. Fully furnished and equipped kitchen. Bathroom is…read moredecent sized and the amenities are great. Decent sized bed and nice balcony views too. We came up here for a friends wedding and stayed 4 nights and are very happy with the results. They have pools, gym, sauna, spa, great shops and restaurants nearby and a tram to get around as well. Big shopping center within walking distance too.

Central Broadbeach location We had a spacious, modern, fully…read moreequipped 1 bedroom apartment in an excellent location just a short walk to the Pacific Fair & Oasis shopping centres, the main shopping and dining precinct, Jupiters Casino and the Broadbeach South Tram/Bus Station. Our apartment was serviced - bed was made up, new towels, tea and coffee supplies replenished - which we were really pleased about as this is not usually the case with apartment stays! The only thing was that there was no extractor fan in the bathroom - so we did notice a faint damp smell when we returned to our apartment in the evening.

I literally cannot think of a better bang for buck in Gold Coast. Great value and even greater…read morelocation! Yes the hotel is a bit worn down but it's by no means uncomfortable. It's definitely more a 3.5-4 star than the 4.5 claimed but it's still extremely comfortable. Parking is next door, $15 a night which is quite reasonable. Though the parking was a bit dirty. If you drive an EV, I can safely tell you no you can't charge in that car park.

My partner and I visited Mantra on View for two nights, and stayed in the High Ocean View King room…read moreon the buildings 19th floor. We decided to stay in this hotel, due to its close proximity to Cavill Avenue. We found the hotel room and bathroom to be very modern, the bed was comfortable to sleep on, the room had a small fridge (not stocked) and a TV with a few Foxtel channels. The bathroom was stocked with clean towels and the usual soaps / shampoos. We ordered from room service a couple of times, and never had to wait too long for the food. We also had the buffet breakfast at the buildings Deja View restaurant, with all of the food tasting pretty nice. We enjoyed using the buildings outdoor pool and spa, and there was also a small gym and tennis court available for use. The beach and all of the shops on Cavill Avenue are all within walking distance, and there is a tram station near the front of the hotel. Parking at the hotel costs $8 per day. All of the staff were pleasant to deal with, and were kind enough to provide me with a refund for an ordered box office movie, which I was unable to watch due to poor hearing / a lack of subtitles. I would definitely consider staying with Mantra on View again, and would have no issues recommending the hotel to anyone else.

Location is great. parking garage. Lots of food options in area, hot tub (but not very hot) could…read morehave a no child after 8pm would be helpful but it's only about 100 degrees. they have an indoor pool for laps as well. Breakfast was busy, lots of options. Gluten free options but if you are sensitive you need to be cautious as potentially cross contamination on the toaster. But was gluten free eaters our needs were met.

I went to Le Petit Chef on Wednesday April 23 for the 7pm show…read more The table next to us had some unruly children so when the show started I gave the mother a look asking her to quiet her children. She immediately became aggressive and told me to "fix my face or fuck off" . I decided it wasn't worth the hassle and ignored them and began to enjoy the show when suddenly her husband comes over to me, leans right in my face and tells me "Do you have a problem? Because I'll give a problem, cunt." He then threatens me and my family and says he can't wait follow me after the dinner and he's going to slit my throat. Obviously I was extremely distressed. I left the restaurant and asked to speak to a manager. I spoke to a manager but absolutely NOTHING was done! I was told I could leave ( no refund on meal that was $500 for three people) or return to my table where I felt afraid and intimidated. I returned to my table because we had paid for the evening. But I was so upset and did not enjoy my evening at all. I felt sick. Why is it ok for a man to threaten a woman at the Hilton? He should have been removed for threatening me. I asked to call the police because I wanted to pursue the situation but the Hilton asked me not to call. I agreed because I thought they would deal with this man and his family but they did nothing! In retrospect I should have called the police because what this man did was not ok! Do not stay or dine at Hilton Surfers Paradise because they will do NOTHING to protect you against aggressive people. I will NEVER patronise them again and, as a local, I will advise everyone to avoid this

We stayed here during our visit to the Gold Coast this past week. The hotel is pretty clean - high…read moretraffic and very busy. I enjoyed our stay but had a things that could have gone better. Breakfast for instance - was a little underwhelming with the choices. Housekeeping was a hit or miss. Also, parking was horrible to accommodate a property this large. But onto the positives - views from the balcony are breathtaking. You can see the beach and the sunset/rise - million dollar views. Staff is nice - they also have a coffee shop/eatery downstairs that serves decent coffee and cocktails. Also the decor is lovely inside.

Parking is atrocious. Costs $25 a day at time of writing. It is shared with the adjacent shopping…read morecentre, and the Novotel entrance to car park is near the Woolworths entrance. We entered after checking in and drove around for 20 mins or more waiting for a spot, you have to follow people leaving the shops to their cars to get their spot. It's also very tight and cramped, a few times I had to reverse as too narrow dead ends for three point turns. Other guests were doing the same. Dented and scratched my car on a tight turn - my fault of course but don't bring a large SUV / car. Smoking is not allowed on balconies, however our balcony had used cigarette butts littering it from previous occupants. Supposed to be able to cast from devices to TV but it didn't work (code on TV rejected). Room okay otherwise, beds comfortable. Pool is okay for adults don't recommend for kids. We went for a swim at about 4pm after arrival and the spa was full of adults drinking alcohol (it's a licensed premises). Sign states no glass drink containers yet they had glass bottles. Sign says no jumping from spa to pool,but kids (and one parent!) were doing it anyway. Needs maybe a fence along edge of spa, one where adults in spa can still supervise through. Exterior looks a bit run down. Lifts are odd, to go from room to car park you take lift to lobby level then change lifts to go down one more level. Buffet breakfast was good. We'd originally booked this as a family of four under my husbands name. He became ill so we postponed our stay and were given credit. Later he passed away. I called to rebook for us three and it had to stay booked in his name, but was assured a note was made in the system that I would be checking in and why. When checking in the staff said the names were different so I explained. He checked and then said there was a note saying yes, I was checking in, and not to ask why. Then he wanted to charge for the room, and I had to get him to check again so he could see the credit. He apologised and I get it, I just really didn't want to be in the lobby explaining my husband was dead...again.

A little late for review but this still warrant a follow up by me! A wonderful stay at this…read moreapartment!! My first day in Gold Coast Surfer's Paradise was a big surprise! The outside and the reception area of the Rhapsody Resort wasn't grand but simple. Yet the interior of the rooms were fantastic! We were allocated a room on the 15 floor facing the sea and the view was just great! The soothing sounds of the waves breaking on the beach and the occasional birds are all too alluring. There are two small pools, one heated for the dip you may want to have, Sauna Rooms and there are BBQ pits too. If you want to have a good unobstructed view, go to the top! There are nice settees! The apartment is roomy and comes with a open concept kitchen and had a nice balcony with a dining table for outdoor dining. Air conditioners are provided in the bedrooms as well as the living room. The period we were staying through (June) provided the fresh cold air without the air conditioners. The bed linens and bathrooms are clean and bath amenities were provided and added daily when needed. Generous! The location was also good as it was near to the city tram and we took advantage of it to travel to the nearby Chevron Renaissance for shopping and eating. Will come back for another stay when I am back to Brisbane for my holidays!

Where do I start the Skybus drops you at the door from airport, amazing checkin and it was done…read morestaff first day! Fantastic one bedroom ocean view room with all you need and great roof top deck wait til you see pics later! Cafe, bar and restaurant all in one below and own bbq facilities on premises! Forget hotels this is a gem 50m from beach and short stroll to surfers! Amazing and thank you Rhapsody! Upmarket without the price tag!

Having been lucky enough to stay here at little cost thanks to my partners grandmother I'm torn…read morebetween sounding ungrateful and being honest. We stayed on the 4th of six floors in a two bedroom apartment, conveniently located by the elevator, overlooking the ground pool. The main bedroom has an ensuite with a spa bath in the main bathroom. The kitchen is quite small but big enough for our needs. A few things could use updating or repairing but otherwise a very comfortable stay. These however are my main gripes; - Lounge room tv had very poor reception. - Upstairs spa button did not work - Both BBQ's located on the roof could not be used. Signage remained on them all week with no repair. - We had to pay to use tennis equipment. A deposit refunded on safe return of items would be more appropriate. - SMOKING. I detest it! Every time I opened the bathroom window or balcony door to enjoy the breeze it was ruined by smoke. - The undercover parking entrance was very tight. On the fourth day of our stay it was replaced for easier access. I would definitely return though. Far enough from the city to relax but close enough to enjoy the eateries of Surfers Paradise, the mountains inland and all amusement attractions.

Our stay at the JW Marriott Gold Coast was exceptional and exceeded expectations. As longtime…read moreMarriott members, this was one of our best experiences As soon as we arrived, the service was outstanding! Chanel at the front desk gave us such a warm and friendly welcome, and the butterfly pea drink was a fun, unique treat. The room was beautiful, clean, and comfortable, with an amazing view. Comfy beds, thick luxe towels, Nespresso machine, and the ice machine has crunch pebble ice!!! I love pebble ice! The pool area was the highlight. The tropical saltwater lagoon with small tropical blue fish was really cool, and the heated pool with a waterfall and waterslide was a huge hit with my husband. lol. The hospitality team made use feel so valued during our stay. The nightly turn down service w/ aromatherapy spray, chocolates, and a light cleaning is so nice to come back to at the end of our night. The complimentary WiFi for Marriott members is always a great perk. On our second day, when we logged on and we received a prompt asking about our stay so far, we asked a question and they certainly went above and beyond and delivered. Thanks so much to management/customer relations!! The entire hospitality team, including our kind housekeeper, Steven at the restaurant, the breakfast host/servers, and staff who delivered items up to our room, all provided such wonderful service. Everyone truly made it a memorable stay! **Ooh the breakfast buffet at the restaurant is delicious! From American breakfast such as pancakes, eggs, breakfast meats, made-to-order omelettes, cold meats and cheese,, Asian cuisines, pastries and a fresh juice bar station was outstanding! Don't pass it up! (Build your own omelette has crab meat options...mmmmm).

This hotel - despite the Cyclone - refused to work with a refund of any kind, including Bonvoy…read morepoints. Natalie provided less than adequate service and the overall experience was a 100K loss and rude service extended to us and our delegates. Even the Corporate office was NO help at all. Very disappointed and as we grow around the globe - the JW Marriott or any marriott will never be within consideration. A little good service would have gone a long way.