The physical therapy services they provide are limited. What is very concerning is that they…read morerequired full payment and said that they would provide documentation for us to send to our insurance company for reimbursement. They information they gave us was incorrect. The insurance company required additional information. Back in the Game Therapy failed to provide the correct paperwork and stopped responding to the messages that we left. It is has been nearly one year since this started. In essence, they have taken our money and fail to provide any more help. Unless you are independently wealthy, stay away from this business.

Monica is fantastic! Back in the Game was recommended to me by my surgeon at the Hospital of…read moreSpecial Surgery a few weeks after a discectomy for a herniated disk. I saw Monica for about eight weeks. She is incredibly knowledgable, energetic and passionate. She taught me good exercises that helped me improve my flexibility and movement. She listened to my goals and helped me build a safe program that's enabling me to get back to swimming, biking and working out. Her staff is fantastic too, very warm and friendly. Overall, I thought Monica was wonderful and I have and would highly recommend her to my friends and family.

Dr. Rances has been my pain management doctor for the best part of five years. I recently changed…read morefrom his previous practice to his new private practice. Dr. Rances is an expert at what he does. I have yet to leave his offices feeling less than heard and much better than when I went in. He does the majority of his services onsite, so if you need an epidural it can be done quickly and with minimal fuss. Friendly staff and handy communication methods like text messaging that drop into real people so you can get a real response, make the new office a pleasure to go to. I'm the worst kind of patient. I have a little knowledge and push for things. This can be problematic for the doctor as I often come in knowing what I want. While Dr. Rances does not always give me what I want (because what I want is the wrong thing) he does always do what is needed to make me feel better. Take any of your pain issues to him and he will find a way through. He will get you moving to the best of your ability. Just put the work in and you'll get much better, very quickly.

Doctor Christine Pfisterer provides pain management and is highly recommended…read more She provides a great office experience and has an excellent manner of communication . Her office experience is very helpful and understanding.

I have been seeing chiro/PT drs for the past 4 years because of 2 car wrecks leaving me with…read moreherniations, bulged disc and pinched nerves. The great thing about Curtis is that his focus isn't the quick fix like most chiropractors. His focus is on the muscles around the pain and how to loosen/strengthen those areas. I've been seeing him the past 2 months or so and feel much better than I have in the last 4 years. I would recommend him to my family, friends, and anyone who needs his assistance.

I had a lot of back pain from heavy lifting as I was moving apartments. Dr. Curtis knew exactly…read morewhich areas to treat, and was very diligent and thorough in treating my back. Given he doesn't crack backs, he explained to me in detail his deep tissue technique and how he would work on my muscles. I felt instantly better after treatment (75% better), and the next day, 100% of my pain had dissipated. It was the best healthcare treatment I have ever received for pain relief, and could not recommend Dr. Curtis more. If you're suffering from any kind of pain, Dr. Curtis will get you better.

I went to Dr Joe Mills for lower back pain a few years ago, he recommend a MRI and was diagnosed…read morewith herniated discs. He treated me with disc decompression which helped immensely. I'm treated like royalty when I go to his office. Everyone is very professional. I since moved to Virginia but I will visit his office when I'm in New York. I'm age 62 and my back is strong and I still run and lift weights. The decompression is a game change for me.

Great care by Dr. Mills but especially Dr. Hoffman. Helped w pain for a herniated disc.read more

The care was top notch! The physical therapists there put a lot of focus in on the individual…read more care plans on their patients; that means the absolute most to me. The front desk staff are always courteous and ready to help. I'm always impressed with cleanliness, and this facility is always in order, in my opinion.

I was being seen at the Oasis by a Spine Surgeon who was practicing full time at Mount Sinai West…read morebut he no longer works at Oasis. Before he left he mention to me that I will be seen by another physician. The replacement of the Spine Surgeon was a Physician Assistant (PA). That Physician Assistant who saw me was absolutely unprofessional, rude and sarcastic. I will never forget his name, Daniel PA at Oasis-Brooklyn Office. This man practice the lowest level of health care and ethical standard. He shows no respect to patient, poor assestment and do not review health records from the my previous Spine Md. Today, which was the second time that he saw me, cale late again.Daniel displaced his anger to the person who assigned pts to exam room. Daniel shows his anger by rushing us to go to the room and as soon as he gets in to the exam room telling me to remove my jacket without even expalining to me what he will do. Unaaceptable behavior and rudenes by telling me your the patient and I am the Physician, which was a lie. He is Physician Assistant. He is telling me how come I dont listen like the other patient that he just saw before me. Oopps, totally wrong, you cannot discuss nor share to me what you just did to other patient. HIPPA violation. Discussing to me he will do an MRI. Another red flag ! I already have an MRI and it is on my file. Overall, unsafe practice for Daniel (Physician Assistant) to be seeing patients. Healthcare is about knowing your patient and safely treat them. Doumentation is another thing but kindly know your patient before going to the exam room. No eye contact to patient which tells me alot of things. Unprofessional and rude. Healthcare has already improved. Do not come to work and tell the Patient, you are the patient and you must do what I say. We are better than that. I DO NOT RECOMMEND Daniel (Physician Assistant) and Oasis is accomodating his attitude and unsafe practice. Staff were intimidated when he comes in. This does not exist anymore in healthcare. We the patient have the rights to ask questions and demand explanations, we need to know right treatment. We are own self's advocate.

I've been going to Empire for the past three weeks for physical therapy. Wow! Here's 5 reasons it…read moregets 5 stars: 1) No wait time. I arrive, check in and say hi to Cece, and within minutes I'm being seen by Jack or Jay. 2) Personal, individualized treatment. Both doctors are really attentive, answer all my questions, and I never feel shorted for time. Qua (pronounced Quway), the assistant, is awesome too and does a really nice job with the ultrasound treatment. 3) Friendly staff. From the first day, I felt welcome. Everyone is conversational and takes an appropriately professional interest in my personal life. 4) Soothing environment. The office is quiet, the benches are comfortable, everything is clean, and I get as many pillows as I want! One time during the electro-therapy I had a headache, and without my saying anything about it Jay noticed my wincing from the light. He dimmed the ceiling light and put an ice pack under my neck. No more headache! 5) EFFECTIVE TREATMENT. A broken tibia in the ankle area and a few ligament sprains had held me back since they occurred in March. When I started going at the end of May, I still had tons of stiffness and swelling in my ankle even 10 weeks after the injury, and I couldn't walk without a cane. Its three weeks later, and I am already feeling ready to run! I know I need to still wait and finish my treatment so I build back my muscle strength. However, the combinations of treatments, education, and teamwork provided at Empire have me extremely satisfied.

I went to this PT place twice, in March. The owner and his assistant were both kind. However, the…read moreowner's wife - who supervises the office staff (although I think she's only there once/week to go over the billing) - was AWFUL! The receptionist (a nice young woman) told me - when I made my first appointment - that the owner's wife was very concerned about payment. I told her we had *excellent* health insurance (for which we were paying an obscene amount of money) and it would cover 100% of the first eight visits (I'd already *confirmed* that with our insurance company, which is probably the most well-known in the U.S.). At the time of my first visit, the receptionist inferred that the owner's wife was very leery - but they'd made a copy of my health insurance card and therefore they had all of my information (and they could *easily* have contacted our insurance company for verification of my benefits, as anyone else would have). I thought it was quite strange for the owner's wife to behave in that manner, and I've *never* in my entire life encountered such odd behavior from anyone else at a medical office. When I went for my second appointment, the owner's wife was there. After my PT session, she strongly told me that I couldn't continue with appointments unless I paid upfront. I was livid, because they had *all* of my information. I also told her that it would take at least three months for me to get reimbursement (which I realize is the case for medical practitioners and I'm sympathetic, but a patient shouldn't have to be without the money when having *already proven* they'd receive full reimbursement). I decided not to return, since there was *no* way I was going to lay out all that money. Gradually I healed on my own, anyway - but the wife was a FOOL, because they ended up losing a lot of money when I didn't return. UPDATE (2/19/10): Donna W. (the owner's wife) has made totally FALSE statements and SHE is the one who does not "understand" the insurance situation! My health insurance paid *IN FULL* for the two PT visits - but later I was informed by my car insurance company that NYS has a ridiculous law whereby if you're injured in a public transit accident (I was injured on an MTA bus) and if you own a car, your *car* insurance company must pay your medical bills (there's obviously no connection between a bus accident injury and owning a car, but far be it for me to understand the crazy laws enacted by our state legislature). My health insurance company had already paid 100% of my medical bills (including Empire State PT), but that ridiculous law forced every medical provider to reimburse my health insurance company and to then re-bill everything to my car insurance company (!). We have a $200 deductible with our car insurance, which meant that $200 out of the *multi-thousands of dollars* would not be paid. However; I know for a fact that one of the other providers wasn't paid for part of the $200 deductible, therefore Empire State PT is NOT owed $200 (meaning, Donna W. is a *LIAR*!). Further, Empire State PT *NEVER* billed me for any balance and therefore it's an outright *LIE* for Donna W. to accuse me of not paying! And lastly, the supervisor at my car insurance company told me they'd PREVIOUSLY had a problem with Empire State PT refusing to reimburse someone's health insurance company and to re-bill their car insurance company (the same thing happened *this* time, therefore that person had to then call the *owner* of Empire State PT). That just goes to show the type of person Donna W. is (!). It should now be quite obvious why I rated Donna W's behavior so poorly (and I also find it very "interesting" that later on the *EXACT SAME DAY* Donna W. stated her [multiple] lies and I responded with the *truth*, two other people wrote a [glowing] review of Empire State PT - and to make it even *more* obvious, both reviewers had never written ANY other reviews until today). I predict that Donna W. will contact as many patients as possible to write glowing reviews of their treatment, in a desperate attempt to counteract my review. Avoid Empire State PT unless you want to contend with the owner's unpleasant and LYING wife!!

Tony has good people working for him. Rob & Linda are doing a great job of helping me strengthen my…read moreelbow after surgery. Would highly recommend for all your physical therapy needs.

I highly recommend them! Over the years they have helped me with back, knee and now elbow…read moreproblems. Including saving me from back surgery! Tony is a seasoned professional and takes the time to understand your issues. I would not go to any other PT.