!!!DO NOT GO HERE!!! Something sketchy is going on at this "business". I was charged $475. on…read more7/21/23. I live 1700 miles away. And $475. at an ice cream shop? I called twice, both times got the runaround. GIVE THE MONEY BACK. This is the last time I am asking. ***edit*** I just spoke to the owner. His story is, supposedly a gentleman came in their store last Friday, WITHOUT AN ACTUAL CREDIT CARD, said he "forgot the card but knows the number" ???!!!***###!???? So the employee went ahead and charged 475. for a "GIFT CARD" without the "guy" using an actual card??????? WTF

This place was ok. Service was very slow and took a while to make our three items. It appeared the…read morecashier was learning, so it didn't bother me, but if you're trying to get something quickly this might not be the spot. The two slush bowls took the longest. I would suggest switching to cups instead of bowls so it's easier to eat. I didn't have any beans in my bowl as described on the menu. Plenty of seating inside.

Asked for an ice cream cup to put the broken waffle cone in and this is what we got. The cone was…read morebroken when you handed it over. Same with the customers in front.

Disappointed in this place. They ran out of kids cups for ice cream and I was told by the owner…read morethat I can use the kids cup that they have for display if I still wanted to do a kids cup for my 2 year old. Sooooooo, you want me to use a cup that's used for display, that others have touched, for my kid? Yea. No thanks. If you can recommend something unsanitary like that, it makes me wonder what other unsanitary stuff this establishment does.

It is supposed to have good ice cream products and it did the one time I went. (I despise having to…read morepost filler just to have a minimum number of words)

I can't believe the executives of coldstone haven't shut this place down yet. What started as a fun…read morespecial evening to get my niece ice cream turned into a chaotic, anxious, and upsetting experience. We first walked in there, and nobody greeted us. It was the coldest cold stone I've ever been to... if you know what I mean. I like my ice cream cold but my service warm and welcoming. After 15 minute... yes I counted... we still had not been acknowledged. I finally asked if someone could help us, to which he replied it would be "five more minutes". Seeing that our 3 year old is now getting whiny, I suggested we go. As we are walking out all of a sudden the only other other gentleman who seemed to be the Dad took a break from all the online orders he was prioritizing and finally helped us. It was horrible. Thanks for the wrinkles, coldstone. We won't be back.

Extremely friendly and professional staff. Clean & inviting atmosphere. I love that there are…read moretables and chairs in an open area to get some of the sun and enjoy the weather. Hands down one of the best Italian ices we've ever tried! Mouth watering deliciousness!! Will be coming back here when we come back South.

I've visited here several times over the years and it remains consistent. I have some dairy dietary…read morerestrictions, so their italian ice options make it easy to have something sweet with out restricting any flavors. My favorite is the pina colada because it has small pineapples in it. The customer service is always amazing and they're always smiling and willing to give you recommendations. It's clean and welcoming. You have to try sitting on the patio on the warmer days!

Great variety of cobblers! They also have cookies and milkshakes. They taste homemade. Great…read moreservice and very friendly. Will definitely order again.

Stopped in to try out the peach cobble, when you walk in the smell is fantastic! Greeted with the…read morebest service as there are many choices. We decided on the peach cobbler with vanilla ice cream and the banana pudding with red velvet cake. Both were delicious! The peach cobbler had just the right amount of crust and peaches, the banana pudding was so flavorful. We are here for another day, might have to come back to try the cinnamon roll and the shakes. You place your order at the counter, there are tables to eat inside or take it to go, parking is a shared parking lot, also a cute small kids playground next to it, We will definitely come back the next time we are in Columbus

Super great employees, they were very patient and kind. They had so many options and flavors to…read morechoose from! They even had special topping or your shaved ice! I really appreciated the fact that they still had some of the classic ice cream truck staples, like fudge bars and spongebob shaped bar. Overall it was a really great experience, and a really yummy treat.

Our conference had Icey Girl twice at two events, and me and my friend went to TOWN since neither…read moreof us are drinkers. I love that the flavors are not too sweet, very flavorful, inventive, and they don't use red 40! I will say, if you're wanting a snoball, this is not it. The ice isn't extremely fine and is somewhat crunchy. I had mixed service. The second night, the server was so friendly. The first night, they were in an area that wasn't very lit, and I had ordered their wedding cake flavored one and said that descriptor when ordering instead of "Here Comes the Bride" (couldn't see the name written around the image). The person who was at the window was like, "It's actually called 'Here Comes the Bride'". Sorry When it was made, she kind of threw it at me. I'm currently in a sling from a dislocated shoulder so that really rubbed me the wrong way. The same person the second night forgot one of the topping ingredients to one of our snow cones, too. Splitting hairs, but this is the only reason this is a 4 instead of 5 stars.

You get a lot for the money. Delicious. Sugar-free options. Staff super friendly. Cute decorations…read more Will definitely be back!

The blonde young lady with glasses was so great. She was the best. Also the toppings there was so…read moresweet and lovely.I will definitely be coming back.Thank you to the young woman with glasses!!!

The staff are so friendly. The ice cream is always good. We love the military discount too.read more