I've been going here for the better part for a year and am very happy with the service here. The…read morestaff are always personable and polite, and take the time to educate me on different things I am experiencing. I genuinely look forward to this doctors office, and while my regular doctor has become more popular recently, I had the pleasure of seeing the other doctor on staff and also got a very good first impression. As with any medical care, the key is to advocate for yourself and make yourself clear with your experience, so that and you'll be good. I've had my blood drawn several times, and other tests- and they are decently quick in getting back to you, quicker than I've experience in other offices. Purely because the kind attention and detailed education I get, makes this office a top pick in my eyes, and I couldn't be more grateful.

I went here for my first pregnancy and in the end I wish I would have changed when I first felt…read moredissatisfied with my care there. In the end my birth experience was not what I wanted and it has taken me years to want to have another baby because of it. I would not recommend.

Dr. Hartsough took over midway through a medical issue that I was dealing with. The first thing…read morethat I noticed about him is that he listens and thinks before he speaks. If only all men did that!! (only kidding, boys...) He is very old school and thoughtful. My condition ultimately led me to need surgery and he and his staff were absolutely top notch. The care and compassion that they showed were really touching and helped me see the rainbow through all of the clouds. In the recovery room after the surgery, I teased one of the nurses about wanting a mimosa. A short time later, the nurse showed up with a cup of ginger ale and orange juice- it was pretty funny. His office is also impeccable with following up. Every test that I had done was promptly followed up with a phone call to communicate my results, most of the time within 24 hours. They sent me home with reading materials and information on support groups for people dealing with the same type of issue. They absolutely went the extra mile to make me feel like they cared. He also has later appointments a few times a month. I had to go in tonight and was able to get a 6 pm appointment with him and then was seen immediately in the lab. I've got to admit, old school thoughtfulness and compassion go a long way in healthcare.

I can't think of her name right now. I came in for an increase in my bladder medication because I…read morewas peeing my pants at work. Super embarrassing. The dr refused to give my any medication which I'd been on for over 6 years. So I'm just suppose to pee my pants at work. I also asked her for my antibiotic to prevent bladder infections & she refused to give it to me. I was just suppose to keep getting bladder infections over & over. I got billed $500+ for her to tell me to continue to be sick. The work part is that she put the information that I don't need the medication in my medical record so others Drs won't give it to me or make their own opinion because she's suppose to be an expert. I can't afford to see another specialist. I had to pay $300 out of network to go back to my old clinic to get my medication. She cost me $800+ to tell me to keep being sick. I wish I could think of her name. She should be fired.

I have had great treatment , but have had a couple annoying issues with billing. Just recently I…read morereceived a bill for $800 from a routine visit a year and a half ago! AND this isn't the first time.

Doctor is great. I followed her for care from Allina…read more However, billing and business office are very troubling. There seems to be a disconnect with insurance company- Blue Cross- and this clinic. Copays are not correctly billed, turning into a real headache to get it corrected.