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Palm Beach Tan

3.4 (5 reviews)
Open • 9:00 am - 9:00 pm

Services - Palm Beach Tan

Bed tanning

Spray tanning

Stand-up bed tanning

Palm Beach Tan Photos

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3 years ago

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Ask the Community - Palm Beach Tan

Palm Beach Tan

Palm Beach Tan

2.0
(4 reviews)
21.0 mi

I needed a tan for an event, so I went to Palm Beach Tan in Seneca. After reading the reviews, I…read morewas VERY hesitant, but I figured if the person named in the bad reviews was at the counter, I'd turn around and walk out. Luckily, Shayna was the person I dealt with, and I couldn't have been happier! She explained everything thoroughly, answered all my questions, and walked through the process. She was completely knowledgeable and personable. I went in for a one-and-done and left with a membership package.

I had an awful experience at Palm Beach Tan in Seneca due entirely to an employee named Caroline…read more Her customer service skills were extremely poor--she rolled her eyes repeatedly, had a demeaning attitude, and spoke to me in a condescending way throughout the entire interaction. I went in simply to tan. When Caroline pulled up my account, she refused to allow me to tan for the full session time, stating that because I hadn't been to this specific location in two weeks, I wasn't allowed the full time. I explained that I travel frequently and, while I hadn't used this location recently, I have been tanning elsewhere. She dismissed this and said it was "their rule." I asked her to show me where this rule was stated in the waivers or paperwork I signed. She spent about 10 minutes printing out my waiver, which--unsurprisingly--stated nothing about this supposed rule. At that point, I cancelled my membership, especially since there are plenty of other tanning salons with better service. After canceling, I asked what room I would be tanning in, and she smugly said, "You canceled." I reminded her that memberships remain active through the end of the billing period (I actually worked at Palm Beach Tan in college, so I know how the system works). She then said, "Oh, so you want to tan?" while rolling her eyes again and continuing her rude attitude. I have never experienced such unprofessional and disrespectful customer service anywhere. This location seriously needs to retrain its staff--no customer should be treated this way.

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Palm Beach Tan - spraytanning - Updated July 2026

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