does not dem very customer oriented. Not very friendly. Terse responses too. Very sad.read more

Ashley was amazing! Both myself and my dog loved her. So convenient and the price is right.read more

Jennifer did a great job grooming our mature Wheaten terrier. She' has great communication so you…read moreknow when she will arrive, appointment reminders also. Very polite and courteous. Highly recommend!

We liked the 'mobile' idea since we had a rescue cat and she was leary of being caged or taken away…read morefrom us. Angel is a mix breed but mostly Maine Coon (a long furry cat that looks like a little lion). When the owner showed up she came into our home and of course our cat was not real excited to see any one new so my daughter got her carrier and she was put in there (no problem). I was asked how I wanted her trimmed.I replied : Bathe her, just thin her out and even her up don't shave her. When she was brought back into our home and let out of the carrier she looked like a 'rat' most all of her fur was removed. When I came out of 'shock' I was told she had two really bad mats and she wouldn't have looked right unless she took her fur all the way down. My daughter said she looked like a scissors cut not a 'even' clippers type cut. My biggest concern is she was in our driveway only a few steps from our front door,'why did she not come into the house and ask me to come out and see what she said she had to do before just doing it' ? She was here for less than a half hour and now in my opinion she may have just taken the fastest way to get done and collect the fee. Bathe,cut,dry,and moisturize was supposed to all be done. Maybe her two children were getting restless ,I don't know but we won't be using her services again. Too high of a price for services ( $100 ) and we don't think she acted like the professional she should have been.

This is an amazing kennel very clean. The people are very friendly. And you can order add-ons for…read moreyour dogs. They charge you a base price which is extremely reasonable and you can add on extra snacks extra playtime things like that. They also offer different types who's that types of Kennels for different ages of dogs. If you have an elderly dog, they have a kennel type that would be for your dog. Highly recommend this facility.

My golden retriever had gone here in the past so I knew this was the place to take my 16 month…read more122lb Newfoundland. Many people are frightened by his size, puppy energy and mentality. They were excited to have him when the reservation was made. When we showed up, they immediately came and got him so I could fill out the necessary paperwork. He was so happy to go with them that I once again had no worries. My sign other hates kennels and was tearful at the thought of leaving him. When he saw our dog later playing in the run and how relaxed he was and tail up and wagging he was amazed and said he would never have a problem taking him there! When we picked in up after our two week vacation, he was in perfect health and no signs of stress. The staff was able to tell us that he refused to eat the first day yet then he would eat all his food that was given. They once again informed us on how much they loved our dog and how they would love to have him back. Whenever we go anywhere he will definitely stay here!

Terrible place! Went to Hartville one and was told my dog had a barking seizure! Gabriella was very…read morerude! I believe she was mean to him...he has never bit anyone before and he's been very upset and nervous since he got home today....will never be back! Don't worry about wr in your notes that my dog bites! He loves people and has never bit a groomer before. I'm glad he didn't break the skin but I think there's a reason he snapped at her!! The more I've thought about it the more mad I am after initial shock of telling me my dog had a seizure!

Took our cat to get a lion cut and they did a great job. Will always take him there to be groomed…read more 5 stars for sure.

Fantastic Groomer. Did an excellent job on my 4 dogs. From this point forward I will not use anyone…read moreelse!!!!!

Groomer never showed up and never contacted me. I don't appreciate my time being wasted and now I…read morehave to make other arrangements for my dog.

this wash always does a great job on my car and oh by the way, every cycle is done with hot water,…read morewhich is unbelievably extra now that I've done some research on car washes! you can't please everybody but I love bringing my! The staff is exceptional and my dogs love to visit!

Meh. Tried the soft touch wash. Got the most expensive option. Did an ok job but the goopy sealant…read morethat drops down was heavy on the passenger side and very sparse on the driver's side. Also, 2 tiny dryers located on either side of the exit door did nothing to dry my truck. I had to towel dry it when I got home. 2.5 stars.

Maria did an amazing job on my scruffy cat Mittens. I can…read moretell he feels a lot better too! He's got his mojo going on. I am now a loyal customer.

This place is great, the staff are so friendly and do such a great job! They never cage the animals…read moreand my Nipsey is always getting loved on! He comes out looking very handsome each time!

You must pay in cash only and the service is less than what you want. There are better choices.read more

Just picked our dog up and she was bleeding out of all 4 paws. When we called to find out what…read morehappened the vet said she cut a few too short and put some quick fix on them. I get in the car and the back seat is covered in blood, she's bleeding out of 4 of her nails and in pain. I called the vet upset and she then proceeded to tell me to put flour on it and it should stop rather than tying to explain how it happened and if there is something we can do to fix the issue , she then started to cuss at me and trying to make us look like bad people when we were just concerned as to why our dog was bleeding out of all 4 paws. Will never go back super unprofessional.