Super friendly and helpful! I can tell she really knows dogs! My dog can be a little challenging,…read moreshe wiggles so much. Positive experience!

This is the first time we've boarded our pupp and he's a year old now so we were a little nervous…read moreabout leaving him. we had nothing to worry about. Leaving him with Sherryl at Rustic Paws was like leaving him with a sweet aunt. The place is spotless and beautiful. My puppy had an indoor-outdoor suite and a big indoor playground in case of bad weather. She sent me videos of our dog playing in the indoor playground. He looked so happy. when we picked him up he was freshly bathed and groomed. its the best boarding experience we've ever had and we've been dog owners for 20 years.

Left my 10 year old girl there. She's never been boarded before…read more She seemed to do fine there. Staff is wonderful. They responded very quickly to my check up textes. Will definitely use again

The staff here is amazing. They provide excellent care for my pet when I travel for work…read more Additionally, I recently was in a car accident and without hesitation the team at Hidden Gem was so gracious and willing to provide additional support with my pet, minimizing what were already stressful circumstances. This establishment and the staff are truly: Dog people People people Good people

I had two of my dogs groomed. She said to give her two hours. I thought it wasn't enough time, but…read moreshe stated that she was fast. When I went to pick them up, the schnauzer had a noticeable cut and it looked nice. However, when I went to the car and really looked at the Yorkie, his face was chopped to s__t! I asked for a puppy cut and she took the hair around his nose down to nothing. It was chopped im layers, so on even! He had no shape to him. The hair on his body was never touched. The hair hair from his head to the the neck was a good inch longer. She never touched his back end! This is the part that drives me crazy.... she changed me and extra $10 because she had a hard time cutting his nails. She did absolutely nothing but chop up his face and and trim his nails and charged $60. I will never go back!

Awesome place. She treated my pups like they were her own. I will definitely go back. My pups loved…read morebeing there.

Melanie does an excellent job on my two dogs! She's really flexible and kind and the dogs look…read morefantastic when she's done.

Melanie at the Pet Stop does a fantastic job of taking my raggedy-looking dog and turning him into…read morea gorgeous, sweet-smelling pup. Great grooming service!

My dog Foxy had her first ever grooming appointment today. She can be quite the hand full. Thank…read moreyou Rachel, you did a great job!

Special shout out to the younger guy with longer hair and cap, blonde pony tail young lady and…read moreKaycee for all their help with getting me what I needed. They were attentive and were very customer service oriented. Order was not ready due to them being slammed busy but three of them partnered together got me out the door quick. I really felt that my time was valued in this situation. These employees should be recognized. Sorry I don't know their names I visited at 7:30pm on 2-27-21. Was going to pick up a golden retriever from a breeder and needed to get a large amount of items. Very nice young people working which is not always the case. They had to be in their 20s. Very pleased with customer service I received here.

they are always very patient with Winston. He can be very afraid of everything. There have been…read moretimes where they notice things that I didn't To keep him healthy

they do a great job. We always appreciated that she would let us know if she saw maybe an infection…read morestarting in their ear or found a lump somewhere on them. We always appreciated that extra attention.