the store is nicely organized and decorated and the adhesive works great!…read more I just don't like that they ignore calls and e-mails it kinda makes it seem like they don't care about their customers

I really love this lash store and often buy supplies here, but this isn't the first time I've found…read moreit closed. I value punctuality in my business dealings. I placed an order for some adhesive on December 16, 2024, through her website, which states that orders will be ready within 24 hours. However, as a lash business owner, it's unprofessional for me to have to reschedule because the owner doesn't adhere to her store hours of 9:30 AM to 5 PM. Today, December 18, 2024, I arrived at 9:30 AM and it's now 10:45 AM. @ 10:06 i recieved a message my order is ready for pick up ... I've gone to the store several times, but no one answers the phone or has opened the shop. I've also tried reaching out via email, Instagram, and text. If you're considering shopping here, I recommend placing your orders weeks in advance to avoid similar issues--or maybe think twice about shopping here altogether.

I had an amazing experience at Soft Ink Brows! From the moment Rose is amazing artist and she OSS…read moreawesome at assisting me in offering the best procedure to address my concerns. The customer service was top-notch, and I'll be returning forever!!

.. this woman.. Her price went up in March. Before that she advertises "reserve for ANY future date…read moreand receive the old price and free touchup" I paid my deposit in early Feb to get this deal. Long story short Covid postponed the appointment all summer. This lady is so unorganized: She opened up her website booking during this time but never reserved dates for those of us who had already made appointments that got cancelled due to her closing during Covid. When the time finally came, she UPCHARGED me. I was kind enough to not fight the price, and even tip her really well knowing I'd have to come back for a (free) touch up. THEN I schedule the touchup. It charged my card and I ask about a refund since a FREE touch up was included in my service. To which she has the audacity to tell me she doesn't do free touch ups anymore... I'm sorry?? Was that not paid for in the service you offered me?? Oh also she decides to edit her IG posts in order to lie to me when I literally have screen shots of everything... talking to her is no use. ON TOP OF THIS she avoids text messages and IG messages yet was on her phone half of the time I was in an appointment with her?? Waste of time AND money. Trust me, her brows are cute but she is a headache and will likely rip you off too. UPDATE: She has literally called ME the liar when she changed the service I paid for with no actual explanation.. included photos for proof.

I got eyelash extensions done with Armani and she was amazing ! Super sweet and she did just such…read morean amazing job, and she's very professional! I came to visit all the way from Alaska and if I could come back and travel to always get my lashes done with her I totally would !! 10000/10 !!!!

First time ever getting lashes and she did an amazing job worth the money and such an amazing…read moreexperience was very comfortable and going back in two weeks for a fill highly recommend coming to her!!

Hey gents, Ever think about getting waxed?? This is the…read moreplace to go in the High Desert! Call Nadia 323-867-0116. Super professional. I got a full frontal chest to waistline. First time ever!! As humanly painless as possible:). Super clean, relaxing atmosphere. Just come relaxed. No alcohol is necessary!! Very affordable. Enjoy your new clean look:). Try it!

I would definitely recommend this place. Love Tina she did an Amazing job and gave me so much…read moreinformation I didn't know and took care of my skin. I'll definitely be coming back and I really recommend this place. Thank you for all you did Tina. See you soon

I took my lash certification class with Michelle and let me tell you I definitely recommend her…read more She is very thorough and patient when it comes to teaching. She does not rush you and is dedicated to making sure you are comfortable before beginning the next step. She is very passionate when it comes to teaching and it shows. I also appreciate that she is available to mentor even after you have completed the course. I also love that she is easily accessible when you need her. If you want an enjoyable experience I would highly advise you look no further as she is amazing!

If you are on the fence about taking classes. Michelle is the BEST!!! I was searching for months…read more She's very good at making sure to explain everything from Sanitation and the Importance of it to the Techniques and skills you need to succeed. I love how detailed in training she is, making sure you understand everything. I love how patient she is. It helps makes you feel at it ease and comfortable. I would definitely recommend take her classes.

I am beyond impressed with my experience here. Wendy did my Gel X with a French design and it is…read moreflawless. The shape is perfect and the French lines are so clean and precise, all done by hand. It looks elevated and beautifully crafted. You can tell she truly takes pride in her work. From the moment I walked in, the team was friendly and professional. I was greeted right away, offered a drink, and felt genuinely welcomed. I decided to add a pedicure last minute and they were flexible and accommodating without missing a beat. I'm literally getting my toes done because of how happy I am with my nails. Wendy gained a loyal client today. I will absolutely be coming back and booking with her again.

I've been going to Wendy for a couple years now, even following her from another salon because I'm…read moreextremely picky with my stilettos and won't go to anyone else. Lol She's super attentive and detail oriented. She never disappoints! I have never had a problem with lifting when it comes to her sets, and sometimes I could go over a month without a fill because of my busy schedule. She also does my eyebrow waxing and pedis and they always come out great! The salon is a super chill vibe with nice music. I definitely recommend coming here for all of your nail needs.

The best! Pauline is so informative and pays close attention to detail. I felt comfortable and I…read morecould tell she cared and wanted to make my lashes look perfect. I won't go anywhere else!

I just got my eyelash extensions done and they look so beautiful! Pauline was so professional and…read morecourteous. I had never had eyelash extensions before, but she knew just the right size and fit for me. It takes about 2 hours for the appointment, but the bed was very comfortable and there was a warm blanket to snuggle up with. I was able to go to sleep while she did my lashes. Most of all, the price was excellent! You have to check her out.

If I could leave zero stars I would. I'm not the type to complain nonetheless when I pay $135 I…read moreexpect the quality to be worth the price. I've gotten my lashes done at other places before and never had any issues I know the proper care and the precautions I need to take in order for my lashes to last. However this was a last minute appointment because I had a flight to catch later that night. I wanted to get a hybrid set for my vacation and I knew the appointment would be around 2 hours. When my set was finished I noticed the time and it took almost 3 hours for a set that didn't look hybrid at all. It looked more like a classic set. I didn't have time to sit there more hours and have her fix it so I paid and left. Hours later I got to my vacation destination and combed out my lashes only to see they were flaky and falling out in chunks. I was beyond livid when I noticed my lashes falling off when it hadn't even been 24 hours since getting them done. I messaged Liz and heard no response yet and I requested my money back. This is so unacceptable and I'm very disappointed with the service considering the high class salon this is. This ruined my vacation and I will not be returning. I hope I hear back from Liz soon and get my refund.

I've been getting my lashes done for over 7 years, and thought I would try this business because of…read morethe ratings. My lashes started falling out after the 4th day. My left eyelid got very swollen and red so I called Liz/Owner to let her know what I was experiencing. She told me to just brush them and was basically blowing me off. I called my original lash tech and she indicated that the lashes that Liz put on me were bunches up too much and plugged up my lash follicles. Worst experience I've ever had and Liz was very unprofessional! I would not recommend this business to anyone. I feel Liz is very young and has a long journey ahead of her.

Shannon was amazing, very inviting ,very educating with the service I got and I am so very happy…read morewith the results shes amazing at what she deos ,I will be going back and highly recommend

This place is an absolute must. Shannon was incredibly friendly and accommodating. Environment was…read moreclean, chic and cute. As for the lashes, couldn't ask for better! Price was VERY reasonable and the lashes are beautiful. If you're looking for somewhere to get eyelash extensions, THIS is the place!