Beacon is unreliable and unable to schedule phlebotomy. Last year I had to schedule the same blood…read moredraw five times. iIt was scheduled 6 months in advance. They called to reschedule due to insufficient staffing. The week before the new date, they called again to reschedule due to insufficient staffing. A friend suggested I get the draw at the beacon hospital. I went to the hospital to schedule a blood draw and was informed that I had to call scheduling foran appointment, but they could take walk ins. I waked in the next day and got my blood draw, but the staff told me they would not be able to take walk ins once the new wing was completed due to work load. I reviewed my blood test on line to find they had only done half the testing the doctor requested. I went back to Granger to get new orders to take to Lab Corp, and they said they could work me in the next morning between patients. The next morning I went to the Granger lab and I was the only patient there. meanwhile, my wife was experiencing the same problem, and they told her to go to Lab Corp. In December, I needed to schedule more bloodwork, and asked if I should go to Lab Corp. Beacon assured me they had hired more phlebotomists abd the problems were over. Feb 12 I received a text telling me to rescdule my April blood draw as they did not have enough staff to cover it. They are unreliable, incompetent, and confused.

Unfortunately, I will never recommend Beacon Medical Group. I have had trouble scheduling…read moreappointments and receiving medicine from this provider for years. Recently I had a very disappointing experience with this practice. I went for a medication checkup, and my provider was adamant that I receive a pap smear. I was caught off guard and declined for that specific appointment, and wished to come back at a later date when properly prepared. At that time, my doctor continued to pressure me, which was extremely uncomfortable as a patient. My doctor seemed very unsatisfied with my personal choice about my body. I called the office because I still felt quite unsettled and voiced my concern. No reply. About a week later, I received a letter that I had been released as a patient due to a breakdown in the relationship. If the doctor's approach had been different, I would have complied. I believe patients have a right to make informed decisions about their own health, and I felt that my boundaries were not respected in the slightest. This experience was unsettling and felt unprofessional. I expected a level of trust and open communication from a healthcare provider, but instead, I felt dismissed simply for exercising my right to choose. I would not recommend this practice to anyone who values patient autonomy and respectful patient care. Women (and men) deserve compassionate care with patience and humility and this practice does not meet expectations.

Diana Francu is attentive, competent, and very respectful. On my first visit, I had nearly an hour…read moreof face-time with the doctor, and she actually paid attention to my medical history. She was the first one to ever try to tackle my long history of sleeping problems without just brushing me off. Her approach to wellness is to not just treat the symptoms, but to tackle the underlying causes. She has been an excellent physician, and I would highly recommend her.

Since I cannot find a way to put a review on the webpage, I must add this somewhere to be seen. I…read morehave been bringing my children and myself to South Bend Clinic ICC for years. I refer countless clients of mine to this facility, as well as friends of mine. As a behavior analyst for children on the autism spectrum, I highly recommend the quick, yet absolute quality care that my family receives, as that is what I want my own clients to receive medically. I have never had a bad provider from this location. One provider specifically, I ALWAYS hope to get is Dr. McBride. Hearing he no longer works at the clinic is absolutely disheartening. The compassionate care he provides to my family, in some of my most vulnerable moments, is priceless. This facility has lost the best provider I have ever of having the privilege to be treated by. Maintaining quality care should be a top priority of health care systems, and I am confident that unfortunately, this facility will suffer due to this disservice to the community.

Went to physical therapy with Melissa Gutierrez in Elkhart. She was very professional and helpful…read more I am happy I found her. She gave good program for home exercises and the therapy she provided on the clinic was helpful too. Thank you Melissa!

Trying to get an appt is impossible. My PCP sent a referral for me to get a test, but I was told I…read morehad to call to make the appt. After numerous attempts including leaving call back info, I was never contacted. This place is disgusting.

I called two weeks ago to cancel my appointment for January 19, 2026. It was because I could not…read morefind a ride today is January 14 and I just got a voicemail from Melissa saying my appointment for January 19 is still pending. I am not coming and I am not paying $150 charge because I've already canceled two weeks ago.