Caden was awesome to work with! My girlfriend's laptop had locked up, and we couldn't recover…read moreanything because we didn't have access to the old email anymore. He reset the computer and reformatted everything for us. The transaction went flawlessly. Caden was very professional and fairly priced. I'd recommend his services to anyone.

From the owner: Quick, reliable fixes for when your devices hit a snag -- we're here to reconnect you to your…read moredigital world.

Lance was very prompt with a reply and a quote. He was punctual, efficient and very knowledgeable…read more The installation was smooth and reasonably priced . I highly recommend him!

From the owner: Over 10 Years Experience With Home Theater, Security, and Networking. Competitive Pricing…read more Personalized Service, Talk Directly to Your Tech (No Call Centers). Fast and Flexible Scheduling 100% Local Business (Based in Jonesborough, TN) TV Mount/Install Starting @ $150 Troubleshooting Starting @ $100 PC Services Starting @ $100 Outdoor WiFi Starting @ $250 Security Camera Install X 2 Starting @ $100 And Much More!

What fantastic customer service! Despite being unable to fix my problem, I can't say they didn't…read moretry. When I was charged, I felt the fee was a bit excessive and said so in a review. To my great surprise, they returned my check! I realize that any business has to make some money to stay afloat and would have been happy to pay something - just not the amount I was charged initially. I am impressed with their willingness to make things right and I'm very happy with their response!!!

First off, they were unable to fix my computer. Had a cracked touchscreen on my laptop that they…read morecouldn't find the screen for. The fact that I would give them 5 stars says something about their service. Always kept me informed on what was going on, seemed to know they're stuff and kept conversation on a level of someone who doesn't know computers like them. Gave me a full refund without any questions. Wish my computer would've gotten fixed but it's just something out of their control. Highly recommend!

When it comes to Computer support you can rely on, you HAVE to go with Aegis IT. While there is a…read morelocation associated with the business, they only come to you to do business. My computer was having a problem with the Power Drive resulting in it not powering on even when connected to the power cord. I gave these people a call and explained the problem. They were able to talk it through with me VERY thoroughly and access what the problem was. I was told they were sending their tech support guy to Best Buy to get a new Power Drive before heading to me to further assist me. About 30 minutes before the agent's arrival, he called me to tell me he was 30 minutes away giving me time to make sure I was home. About 1 hour and 30 minutes after the call, the tech support guy shows up. He was very friendly and very focused. Serious, my house is loaded with Cool stuff but he stayed 100% focused on the job at hand with NO distractions. The agent was able to disassemble my PC tower to run a test on the Power Drive to see if it worked. It didn't. He managed to put a new power drive in and then tested it with my computer. It worked. He then after reassembling it, connected it to a monitor via HDMI cable to see if it worked. It booted into Windows. The Tech Support guy in great detail explained the process of how everything worked. Such great detail that even I could understand it. He was also able to explain a few PC related things I wasn't sure of. The price of all of the above being done was quite reasonable. They delivered same day service with excellent customer service! I cannot recommend this place enough! You can have your devices repaired in the comfort of your own home!

I have two older desktops that had quit working a few months ago. Before I junked them I thought it…read moremight be worth a try to see if my information (pictures,documents) could be saved. I had saved some to usb but mostly not. Geeks saved everything! I've had these since 2013 and 2016 so you can imagine all the memories saved in that amount of time. One had a bad cpu and motherboard that had overheated. They saved the info on that one and moved it to the older computer which needed a new hard drive but was otherwise still very usable. Both are Acer Predators and at the time I bought them were top of the line. The repaired computer is so fast now. I'm so glad to have it back with all of my old data intact. Relieved. Geeks did all of this in one day! Any of my future repairs will go straight to them. They have a vast amount of knowledge and do so much more than simple but critical repairs. I also took them a new laptop that I wanted set up. It's a dream to use with no bloatware. This was same day service. These folks are very honest, keep you informed as the work is being done and there is no sticker shock at the end. Geeks rule!!

This business has not paid a past due invoice to a Veteran-Owned Small Business. I do not like the…read moreidea of leaving a negative review, but it is unfortunate that after more that 2 years this company will still not pay it's bills.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Thanks for the quick diagnosis ! They didn't charge me because they didn't fix anything; they gave…read moreme an honest opinion and diagnosis.