I was referred to Tomayia Colvin by my husband's client. I browsed her Instagram and fell in love…read morewith her ability to capture amazingly unique images. For the most part, many of them looked like they could be in magazines and not the run of the mill senior pics that I was accustomed to seeing. I knew then that we wanted her for my daughter's senior photos. The photo shoot was set for 3/14/17 in downtown Houston due to my daughter wanting a graffiti background in her pictures. Ms. Colvin was very personable and she made my daughter feel comfortable. 3/23/17- We viewed the proofs and they were no less than amazing. I ordered a package that included announcements, 11x14 standout print, hardcover album and 4 sheets of prints. I paid for the entire order the same day. 4/7/17- I received a text from Ms. Colvin stating that my order was ready. 4/9/17- My daughter and I met Ms. Colvin at nearby Starbucks to pick the order. The 4 sheets of prints were not available. The hard cover picture album had one page where the binding cut into my daughter's image so the album had to be made over. So, the only items that we received that day were the graduation announcements and the 11X14 standout picture. 4/30/17- I texted Ms. Colvin asking if the album and prints would be ready by 5/13/17. Ms. Colvin responded promptly with "Ok,got it." 5/10/17 - I texted Ms. Colvin again asking if the album and prints would be in ready in time for Kyra's graduation (5/13/17). She responded promptly with "Yes, they are here". I asked her to let me know when she would be available to meet up. (insert cricket interlude here) because I didn't receive a response from my question asking when would we be able to meet with her to get them. 5/12/17- I received a text from Ms. Colvin stating "Howdy, I've left your book and prints at the UPS store". We picked up the album and 3 of the 4 prints. Ms. Colvin included a post-it note stating that there was still 1 remaining print that she owed us. 6/15/17- I texted Ms. Colvin asking if the last print was ready. (insert cricket remix here) because no response from her at all. 6/26/17- I send another text to Ms. Colvin about this outstanding print that she owes us. She responds in text saying that she will ship to us and what is our mailing address. I respond with the address. 8/4/17 - As of this date, I still have not received this last print nor have I received any communication from Ms. Colvin. I sent her an email to express my dissatisfaction in not receiving this outstanding item. I paid her for my entire order in one transaction yet I have received most of the order in a piece meal fashion. Dragging out the delivery of a client's order is unacceptable and unprofessional especially when the client did not pay you in a piece meal fashion. 8/5/17 at 10:05AM - (insert cricket extended play version here) because still haven't heard from her. 8/9/17 - Complaint # 12317653 was filed with the Better Business Bureau of Houston since my email was unable to render a response from Ms. Colvin. Lo and behold, my BBB Complaint managed to rouse her. I received an email from Ms. Colvin on 8/9/17 titled: An Open to Letter My Clients". I assume it was meant to read: An Open Letter to My Clients. In short, she explains that she has been "going up the rough side of the mountain" due to personal family matters and apologizes for not being "joyous, efficient and on top of things". What she failed to explain was when I would actually receive this outstanding print. 8/17/17- No print received to date. 8/26/17- Received a tracking # for the print. 9/1/17- Print was delivered as well along with some extra prints. God is good and His mercy endures forever! Thank you, Ms. Colvin. In summary, I will say that she is an incredible photographer -her pics prove it. But, from a professional standpoint, Tomayia Colvin photography has some work to do. If you choose to use her, you'll absolutely love the finished product, but if my experience is any indication of what you'll encounter after you have paid for your order, you may want to get confirmation in writing when you pay as to when you will actually receive your products.

Let me start from the bottom to the TOP!…read more This was my second time using TC Photography. After she did such a great job with my sister's maternity shoot, I reached out to Tomayia Colvin via email to inquire about a generational family photography shoot. She responded immediately with her availability and asked if I had any personal ideas that I wanted to cover during the shoot. She also mentioned that she offered makeup services. We confirmed a date and I told her to feel free to do anything. She sent me the link to pay online (which was very easy and user-friendly) and I was confirmed. She arrived on time with props and her assistant to my grandmother's house. Much to my liking, she was able to transform the outside of my grandmother's house into a beautiful atmosphere for a photoshoot with only a chair. I mean, the large bush in the background of our pics has been there for years. Nonetheless, with the angles she chose, you would not know the shoot took place in her front yard. After about an hour (prep and shooting), we were done. She explained the selection process and turn around time in detail, then allowed us to ask any questions. We received our proofs link quickly and were able to view and pick out several poses we loved. Once finalized, we were given a confirmation that the photos were available to download. Tomayia also let us know about the latest packages she offers. We have plans to put the photos throughout each of our homes. I truly appreciate the outstanding service I received and will definitely be a customer for life.