I ordered a funeral spray from their website, a rep from the florist called me saying that they could not make that spray for the price advertised (on their website) and that she'd need my credit card to bill me an additional amount. I had no issue with the additional amount, I did have an issue with the call due to being told they could not refund the PayPal charge and the request for my credit card info. The order was cancelled, she ended the call abruptly and I never received a call from the owner/manager as requested. read more

Ordered flowers off website and was given exactly what the picture looked like... Extremely happy

We were able to call and speak with the florist who made an absolutely beautiful arrangement. We are 100% pleased with their work. Thank you read more

Do not order from paradisefloristlcla.com - the shop DOES NOT HONOR the arrangements or prices shown on the website. However, they willingly accept orders placed on the website and knowingly allow the website to misrepresent the products they actually offer. I ordered an upgraded "Premium" arrangement from the website -$120 After reading the substitution policy, quoted here below, I agreed to accept a substitution. The arrangement was supposed to include "Brilliant green hydrangea, hot pink and bi-color roses, hot pink and yellow spray roses and greens are hand-delivered in stunning style: a wide cylinder vase that's been elegantly lined with leaves." "Substitution Policy Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color. " BE WARNED - the shop DOES NOT HONOR the substitution policy. The arrangement delivered was not similar in style, theme, color or flowers of equal value. The arrangement I ordered was full, tight and contained no fill ( all flowers ). The arrangement delivered contained approx. 20 stems (4 roses, 6 lilies, and 8 or so daisies) and was so sparse, you could read a book through it. When I called to complain, the shop seemed accommodating and apologetic. We agreed on a refund and I thought the matter was resolved. An hour later, I get a call from the recipient saying someone from the shop was there to remove the arrangement. I immediately called the shop and was then told that could receive a refund, but if I did, the recipient (my mother) couldn't keep the flowers...ON VALENTINE'S DAY !! The bottom line here is Paradise takes no responsibility for the items shown on the website or the website itself. The employee I spoke to over the phone suggested that Teleflora was responsible for the order, so I called them... they had no record of my order. So be clear, if you order via paradisefloristlcla.com, your order is directly with Paradise Florist. However, what you get will likely be not what you paid for...and they won't call and tell you that. In fact, if they can't fill your order, they will just cancel it and not notify you of that either. - Repeat Customer No More read more

Paradise Florist - website item - Florists Near Me - Lake Charles, Louisiana

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1 star for ease of online ordering 1 star for prompt delivery 1 star for fresh roses in good condition This bouquet received was fine, just not what I ordered. See pictures for the comparison. I like to support local and thought buying directly from a local florist for a delivery out of state would be better than 1800flowers. At the very least, I asked for them to either email or text me upon delivery (in the special instructions section) so I could rest assured that the flowers were delivered. They didn't do that either. It wasn't until the recipient emailed me to thank me with a picture that I knew they were received. And when they sent the picture, I was pretty disappointed. I did allow for substitutions in the ordering process, but I count at least 15 carnations in the picture from their website... were they all substituted with just baby's breath? It's a strange substitution to substitute larger pink flowers with tiny white ones. No offense, but I've seen better arranged flowers from my local grocery store. Anyway, I should have listened to Marcus's review from 8 years ago. He had a similar experience (his received bouquet was even more flagrantly different from the advertised one), but it was a long time ago and the owner said it had something to do with Teleflora. So I thought I'd give this business a try and just make sure not to pick a bouquet with the word "teleflora" in it. Still didn't make much of a difference. The takeaway: dear Yelper, if you are ordering from https://www.paradisefloristlcla.com you will likely not get what you ordered (see also Marcus's review from 8 years ago), and the "special instructions" box will be ignored so don't bother typing anything in. The good part: the flowers are real at least and not brown or wilted. Yay. read more

Paradise Florist - What I thought I was ordering. Roses, carnations, some greens and little buds. - Florists Near Me - Lake Charles, Louisiana

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I recently had to order two standing sprays for my brother Jaime's funeral from California and I called and ordered for my dad and myself. The staff was helpful and the arrangements were beautiful. You never know when ordering out of town. I was very happy with the choices of flowers that were used and the ribbons for the banners. I would definitely recommend them. read more

My hubby and I have ordered flowers from Paradise Florist for many years. His family is from Lake Charles, we order his mom's birthday bouquet and Christmas flowers/centerpiece for her table every year! She always sends a picture, we receive a thank you phone call, and they are spectacular and beautiful. They are the best Florist in Lake Charles! Chris and his staff have always been gracious on the phone. I am usually particular with flowers, they always accommodate. They have always exceeded our expectations! Thank you Chris and staff for your wonderful service. read more

Gorgeous always!! I am a local photographer and I can say they are amazing! read more

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Chris Allen at Paradise Florist is impeccable. I have used him for years for everything from wedding to sending arrangements. My mother uses him for wreaths, Christmas decorating, and more. I also coordinate weddings and have seen his work for countless other people, and it is always flawless. Paradise Florist is simply the best in town. read more

the flowers for my moms funeral wilted over nite... looked less than fresh at visitation, and in the morning some of the flowers were actually wilted, and even the greenery was hanging! They were rude when called by the origianting florist in Ca, and said it was not their fault... they were busy.... today I found out from the funeral home the family with a loved one in the other chape had the same complaint about flowers from Paradise Florist! when I went by the cemetary even the roses in the spray were falling apart! Thank goodness a different florist did the casket spary!!! Even in the windy cool weather these flowers still had a little life to them..... PARADISE FLORIST Will NOT take responsiblilty for Shoddy work!! Will never use or recommend them to anyone... read more

I've seen the work done by this florist for several years and it is always exceptional. For anyone wanting to have the best in Lake Charles, this is the best place to use. read more

Got a flowers for my wife's birthday and they made me a custom bouquet with the hour. Very reasonably priced.

Extremely disappointed in Paradise Florist . :(. I called them directly to order a balloon bouquet to send to a friend in one of the area hospitals. He went into the hospital the day after his birthday. Ginger took my order. I told her I wanted a Get Well Soon balloon as well as a Happy Birthday balloon and a Thinking Of You balloon. She said it would be delivered the next day which was fine. I called the next day to ask if I could see a picture of the bouquet and was made to feel like it was a huge inconvenience. Reluctantly, she sent me one. All the balloons said Get Well Soon so I called back and was told by her that they were out of Happy Birthday balloons and Thinking of You balloons. Ginger also told me that she made me aware the previous day that there might be substitutions if necessary. WRONG! She offered to take 5 dollars off. Not good enough. She also said there was a bag of candy attached to bottom to hold down balloons and that I wasn't charged for that. That's a bunch of crap. Had I known they were out, I would have written something on the card or chose something else. Honestly, I don't believe they are out. They have a birthday balloon flower arrangement online. I believe that they already delivered it and so decided to tell me they were out. Again. Very disappointing. I will never use Paradise again nor would I ever recommend anyone else use them either. Bad business. read more