Terrible experience, less than one star if I could. I made an appointment weeks ahead , paid my…read moredeposit and did my paperwork promptly. When I arrived I was told they couldn't do the procedure because I was on a certain medication. It would have been nice for them to 1: put this information on their website or 2: tell me at the time of making the appointment or 3: put this info on the paperwork I did online or 4: add this to the email confirmation. Although other med spas do not have this restriction it's their option to have it. If being on certain medications is their hard stop- they should let clients know. This tells me all I need to know about how they conduct business. I drove an hour for this place and I was planning for other procedures in the future, but no thanks.Then, on top of all of that, they couldn't figure out how to refund my deposit. I'm not interested in being their client.

I am a repeat client at this spa. I have had treatments from both Chrissy and Kellie and both women…read moreare fantastic at what they do. Incredibly professional and kind. I recently called to schedule an appt for a massage after a trip, and while they did not have an opening, the receptionist (also great) suggested a facial. I realized after changing climates, this was actually what I needed. Kellie was wonderful as always, completely attentive to my skin's needs, and I couldn't be happier with my freshly tightened and moisturized face. It was also extremely relaxing.

I came upon Traci by Googling to get my lip and brows waxed when she was in another Salon and have…read morefollowed her to her new place. Some people you just click with and it's important to me to find people you like to be around and you know they care about you and what they do for their business, whether is a Spa day or a haircut or a dentist. You don't want to be spending your time trying to find people to fix something when it's messed up. I really like going to see her for my facials and waxing, my skins just glows and she is my "brow tamer" lol. Book some time with her you won't be sorry. Her location is easy to get to and she's very responsive with your questions and concerns and working with your schedule to service you. ..... also I had a gift certificate that was purchased for me and I had no issues with redeeming it and she added free treatments when I used it... double bonus

From the owner: As a valued client, you will be treated with complete and personal attention to your individual…read moreskin care concerns. Custom facials are our specialty. We will look at your skin and help you with any of your concerns. Lash lifts, are a favorite here at the Mermaid Studio. Try a Mermaid Package #1. A Dermaplane facial, with a Lash Lift. Chemical Peels, and Back scrubs are great add on services. You can be Mermaid ready for anything!

Buyer Beware - Misleading Promotion at Ageless Spa Center (5857 21st Ave W, Bradenton, FL)…read more I am sharing this to make others aware of a very disappointing and misleading experience at Ageless Spa Center in Bradenton, Florida. My daughter was visiting from out of state and wanted to try Botox. I came across a Facebook advertisement local to my home promoting the following: * First 10 units FREE * $10 per unit for the next 20 units (minimum 20 units) * Any additional units at $14 (instead of their usual $16) * $25 deposit required to "secure the appointment and lock in the promotional rate" There were no options to select different promotions--this was the only offer presented. I followed all steps exactly as advertised, paid the deposit, and shared the promo with 17 friends and family members, several of whom (including my daughter) booked the same way. At the appointment, after the ARNP reviewed placement and units, I explained I wanted the promo exactly as advertised: 10 free units and payment for the 20-unit minimum at $10/unit. I was then told they had "accidentally combined an old promo with a new one." I showed the ARNP the live Facebook promotion that was still actively running. He was clearly confused and called his supervisor. On speakerphone, the supervisor said, "That's not possible." The ARNP then: * Took photos of their active Facebook promo * Walked through the booking steps himself * Verbally confirmed, "This is what our site actually states" * Asked how he should handle it since this is what customers were being shown The response from management was that it was a "mistake" and that they would not honor the booked promotion. Instead, I was told I could choose one of two different promos--neither of which were presented or selectable during booking. Another manager (Roman) joined the call and: * Claimed they have "never had" a promo offering 10 free units plus $10/unit * Said it "doesn't make sense" * Flatly denied advertising what I was actively viewing and recording on their Facebook page At no point was there: * An apology * An attempt to make it right * Any effort to retain goodwill or salvage the experience The promotion was quietly corrected later that evening, but I have video recordings and screenshots of the original advertisement and booking process. Mistakes happen. What was most upsetting was not the error itself--but the refusal to acknowledge it, the denial of what was clearly being advertised, and the dismissive manner in which it was handled. I'm sharing this so others can make informed decisions and be cautious of click-bait style promotions that are not honored once you arrive and have already paid a deposit. Transparency and accountability matter--especially in a medical aesthetics setting. file:///var/mobile/Library/SMS/Attachments/79/09/0A9B7821-9911-47B0-A219-ADE8F155195C/IMG_4170.

Cheyenne was fanTABulous Love her. What a great job she did…read moreand explained everything every step of the way. AND let's you talk when you want to. Like a great counselor.... She listens

Chad was so awesome and kind! I'm from out of town and in the process of a tattoo removal, needed…read moresome more products and he was a big help! If you're looking for someone who goes above and beyond, he is your guy. Thanks again!!

I've been seen twice at the Lakewood Ranch office. Both were excellent experiences. I'm bringing my…read morewife back for her checkups.

I had an appointment scheduled and, due to heavy traffic caused by an accident, I knew I would be a…read morefew minutes late. I called ahead to notify the office. I ultimately arrived 8 minutes late--well within the 10-minute grace period they state they allow. There were no other patients in the waiting room, and the front desk confirmed there were no additional appointments scheduled. Despite this, I was refused care. This was particularly concerning given that the appointment was for a pre-cancerous spot that required attention. I found the decision to turn me away unnecessarily rigid and lacking compassion. While I was offered appointments the following day, I chose instead to seek a new provider who demonstrates greater care and consideration for their patients.

I always have a great experience. They stand behind their work and my nails look great. Build in…read moretime to enjoy.

I had the best Swedish massage and body wrap with Joanna in the most adorable little cabin out back…read moreby the yoga studio. I already made my next appointment for lymphatic drainage in May. Can't wait! But first,outside yoga on Easter Sunday!

My massage with Kim was outstanding. She got some long lasting knots out by loosening them enough…read morefor them to come out without extreme pain that could not come out for a very long time. Highly recommend them

I am very pleased with this establishment. The staff are always personable and professional. The…read moredecor is warm and inviting. I've tried several masseuses Mindy, Lacey, Shay and Beatriz. All are great and I have had an amazing massage each time. I would highly recommend giving this place a try!

I had an unfortunate experience with this spa. On January 17, I tried to cancel my appt for the…read more18th, I tried to call and the vm was full. I went to the website and a phrase was on their page of "Oops, something went wrong" I sent an email to them. When the owner called me the day of the appointment, she basically called me a liar. She was rude and as previous reviews state she micro-manages everything. Her personality is both drab and she seems miserable. Jolene was the esthetician that I was going to see, she was great and I looked forward to seeing her and receiving treatment. Customer service is important and the owner lacks a sense of understanding and to basically not believe me is unfair, I'm delivering the paperwork that I copied. I will not recommend this environment. Too many great places to go.

Shannon was awesome and explained the reason for each manipulation she was doing to help me.read more

From the owner: Hello Friends. Has life got you stressed and burned out? Have you lost your bliss? We can help you…read morefind it through integrative mind-body-spirit wellness techniques, like Upledger Craniosacral Therapy, yoga, Tibetan Ayurveda, Thai massage, massage, and skincare therapies for the face and body. Sanctuary Holistic Spa works with Harmony Harbor Counseling for mental health support, and our treatments are informed by the biopsychosocial treatment model. Rather than offer a simple treatment, we take time to learn your needs and offer referrals to trusted wellness providers in our network. We understand that there are underlying issues that lead to teeth grinding, stiff necks, and migraines. The bio-psycho-social model helps to address those needs. Our holistic techniques and modalities from around the world can help reduce discomfort from inflammatory symptoms, relax muscle tension, and tap into the limbic system for a break from stress. We are a Faith-based spa that operates on Christian care ethics. We will meet you where you are, welcome you, and hold space to pray with you if you like. Just ask. When the Spirit leads you to us, it will be our pleasure to serve you. Our Values: SPIRIT- S- Safe place to heal from physical and mental stress. P- People, Planet, Profit. I- Innovation. R- Radical Authenticity. I- Integrity. T- Together, we are stronger. Wishing you good health!

I was in town visiting family for a long weekend and we decided to treat ourselves to a massage on…read morea Saturday afternoon. We booked 90-minute massages, and I was lucky enough to have Tina as my therapist. She was absolutely amazing! From the moment she started, it felt like she intuitively knew exactly where my body needed the most attention. The pressure was perfect, and every movement felt purposeful and incredibly relaxing. I left feeling so restored that I immediately booked another 90-minute massage with her for Monday--right before flying out Tuesday morning. That second session was just as wonderful, if not better. Tina has a true gift. If you're visiting or local, I highly recommend booking with her. I can't wait to come back!

I highly recommend NY Foot & Body spa. The owner Christina takes great care of you. She always…read moremakes sure the service is perfect and you are happy. They are all well trained and give amazing deep tissue massages. You can count on a small, cozy and very clean spot for a great massage!