Nick got my Mom & I iced out !!! I love my new jewelry he was very patient and amazing to work…read morewith. I have the best earrings in the world i love them

I experienced the one of the most intense horrible, customer service issue on March 21, 2026 , when…read moreI visited security mall "Gold Valley Jewelers" located on 6901 Security Blvd Suite 837 Baltimore, MD 21244 . That exclaims to have been established Since 1995. I entered this location at approximately 12:45 pm. I've previously visited the jewelers before and asked for my jewelry to be cleaned. In a result to this particular event my (Tiffany Graduated Silver Ball Necklace) was damaged by an employee named Ron. He showed empathy once he returned from cleaning , with a hand full of dismantled unstrung silver pearl Balls which once formed my beautiful Necklace. I was devastated and heartbroken , Ron stated he could repair my necklace with confidence, he delivered but unfortunately I would be responsible for a $30 dollar fee once my Necklace repair was completed. So due to a reoccurrence of my Necklace becoming unattached again. I visited the jewelry store on Saturday to ask if my Necklace could be repaired . Willing to pay whatever it cost. I approached an associate upon entering the establishment he asked me politely could he help me. I stated my concerns then an employee who had overheard my conversation whom was supposedly the manger. Approached me expressed openly by displaying extreme aggression with arrogance while engaging negatively towards me trying to provoke an argument He shouted at me responding to me that we will not repair your necklace! I'm a true believer in excellent customer service and in this case the manager inverted by delivering violent behavior!

Excellent customer service and easy friendly place to get rings resized…read more They held on to my rings because I was out of town very nice people

Came in around 3:40 on a Saturday afternoon to get pricing for a ring. The young lady at the…read morecounter explained that they could not give us a quote so close to their closing time, but took our info down and the specs we were looking for and said they would email us the quote in a couple of days. Not sure what happened, but we did not receive the quote.

Feels like home! Greeted immediately upon entering- aesthetically beautiful place so warm- Grandson…read moreis in love with G-Shock watches and they have what you want/need but if they don't have it they will absolutely get it in for you! Love the personable customer service-wouldn't go anywhere else after I've experienced the genuine love here. Honest jewelers!

Class place. Their design services can't be beat and you can't help but drool at how beautiful the…read morefinished product is . Great selection of estate jewelry which I am fond of as well. Service is absolutely fabulous and I never feel pushed to select something I don't want. Highly recommended

We have gone here a few times for watch repairs and it's been great each time. Fast service, fair…read moreprices, and good work done. The guy working is always friendly and helpful as well. Definitely worth coming here if you're looking to get some repairs!

Quick and efficient service at very reasonable prices. Will be returning with my smartwatch next to…read moreget a larger band.

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Very attentive and detailed. I didn't think they would be able to help with my ring repair but they…read moredid.

I had to have a stone replaced in my wedding ring. The owner is such a sweet lady and did an…read moreexceptional job at a great price! It looks beautiful! I would definitely recommend this business to anyone needing jewelery repair!

They looked at every single piece of jewelry that I brought in. They were exceptionally nice and…read morehelpful! Going back to see about re-purposing a ring. So many great suggestions!

Fast n Quick is the name and the service provided. Great service and customer service as well.read more

This was my first time going to this jewelry store and I was greeted very warmly by the staff. I…read morereceived assistance in taking links out of my watch and changing the battery. The price was fair and the service was also fast! I would definitely recommend this shop to everyone and I will be a long term customer :).

I went to get an old Seiko watch's battery replaced, and my grandfather's pocket watch battery…read morereplaced. Service was extremely quick and the price was excellent compared to some of the other jewelry shops in the Baltimore area. They were also very kind and helpful. Would highly recommend.

We went to Lakein Jewelers years ago and always enjoyed the spot on Hartford Marcy Lakein is a…read moretop-notch jeweler and a fine person. She always meets our needs with high-quality customer service. We're very upset that they had a fire and hope to see the store reopen somewhere in Northeast Baltimore County or even Hartford County soon.