Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

The technician who came didn't even look in our sink. He didn't even run the water. He then quoted…read moreus $800 to unclog a drain. That is the most ridiculous thing I had ever heard. I told him "no" and he offered a $100 discount with a 6 month warranty. I told him to leave. The whole thing was a waste of time for a company that insisted they can't give a quote over the phone - but when they arrive, they don't even look at the sink and just give a verbal quote. Pretty sure you could have done that over the phone and avoided wasting everyone's time.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

We needed some mold remediation and handymen services for the basement of our rental property. Mr…read more Rajay Kapoor of RHK Environmental Services was very punctual and professional and quoted a fair price all which were the deciding factors for choosing his services. When his crew had a broken van, Rajay promptly called us and rescheduled the work. His men were also very professional, did an excellent job and completed the work on time. Since we live about an hour away from the rental property, Rajay sent us pictures of the ongoing/completed work periodically to keep us posted. He was readily available for consultation, whenever needed and very flexible to make some adjustments in the work. He also provided the necessary warranty. We are completely satisfied with the high level of performance, reliability, quality, and value of his service.

It went smoothly.... It went so well that I won't hesitate to tell you to stop your search and call…read morethis man....do not feel uncomfortable....don't waste anymore of your time and don't let health issues become a concern.... Rajay is on your side....as he has been and is on mine.... And he is consistently reminding me to contact him with any questions.... Thank you Rajay for all. Description of work: I live in a building with severe leaks and a landlord that does all he can to avoid dealing with the problems...mold started to become visible on the wall and I decided it was time to call a specialist to come by....due to conflicts of interest with other companies near me, I chose to go out of my area and found Rajay... He didn't just reply once but he replied several times with various info.... Rajay's concern for my health and well being is beyond explanation... He came and did a full mold inspection and got me results that are forcing the landlord to address the seriousness of the problem.... I actually have to admit, I enjoyed my time with Rajay who came to my house as a mold specialist but left as a friend...

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

Stay away from these trashy con artists. They returned items moldy clothing in the same condition…read moreit was when they picked it up. Their supervisor stated that it was never cleaned. They are still attempting to fraudulently bill my insurance company despite never cleaning. They are holding on to 40 bags of my property despite the fact that they breached their contract.

Russell was great to work with. Nice guy, straightforward, and easy to work with. We had an…read moreemergency and he responded very quickly. Worked us right into his schedule. Reasonable pricing. I called several companies in the area and decided to go forward with RDC, I don't regret it. Highly Recommend!!

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.

I have been using Deep Impact Pro in my homes and commercial properties for over 15+ years and the…read morequality and trustworthiness is unbeatable! Family owned business that takes pride in their work, no comparison. I have white tiles and when I use them they come back to life. The carpet cleaning takes out stains you couldn't imagine embarrassed to say like foundation they are able to take out everything. You will not be be disappointed.

Based solely upon customer service. We had an appointment scheduled for HVAC duct cleaning with a 2…read morehour window for their arrival at our home. 2 and a half hours into our wait we received a text that the techs would be running late but arrive shortly. Half hour after that (yes, hour 3 of waiting) another text that it would be just a little while longer. It wasn't because 15 minutes after that we finally called and cancelled the appointment. Got an appointment with DRX Duct the next week and thankfully everything with them turned out great.

USAA hired ATI Restoration for water mitigation at my home. During demolition, ATI punctured a live…read moreradiator heating pipe, left a temporary clamp, and refused to make a permanent repair. I had to pay $1,100 emergency repair to restore heat in winter. NJ DCA Complaint 30813100.OCP was closed as negligence. BBB Case #24757251 filed 4/16/26. USAA Claim #028435000-803 remains open with no coverage decision as of 4/17/26. ATI has not provided insurance info or reimbursement. I cannot recommend this vendor. Invoice and photos available. Update: Will revise if ATI or USAA resolves the $1,100 damage. Yelp Review - Copy/Paste: 1 star. USAA sent ATI Restoration for water damage. ATI techs hit a heating pipe during demo, slapped a clamp on it, and left. I paid $1,100 out of pocket for emergency repair because USAA said "it's under investigation." Filed with NJ DCA - case 30813100.OCP closed as negligence. BBB Case 24757251 open. Still no payment from ATI or USAA 7+ days later. If you use this company, make sure you have your own plumber on speed dial. Photos of damage + invoice on request. Will update if they make it right.

Worst experience ever! Do not use this company. The customer service is terrible, the delays are…read moreridiculous, and the lack of communication is laughable. I had damage from a storm and I was told the process would be done within 3-4 weeks max. The adjuster came out right away, then it took another 2 weeks for the 2nd adjuster (idk why a second adjuster was really needed), then the contractor finally showed up after 4 weeks and many many calls. I was told the work would take another few weeks. Now that everything is complete, I cannot get a detailed list of the repairs/costs. I finally paid the last amount due and I give up! They kept putting items in the bill that they did not fix so I kept asking for an adjusted contract. I had to keep chasing them down and they blamed it on me. They said I made changes...(I removed work from the list just to get things done. We did alot of the work ourselves because we got no response from them.) Bottom line...I don't find this company trustworthy at all.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

I contacted them for a roofing job, they cane out were very reasonable and professional. 10 out of…read more10 definitely would recommend. They will be doing some more work in the very near future

From the owner: Expert renovation services including kitchen and bathroom remodeling, flooring installation,…read moreExterior painting, Interior painting and complete property upgrades. Certified in concrete and asphalt inspection. We also do Roofing and Siding