We had a fantastic experience. The gentleman who helped us not only got out the stains, he helped…read moreeducate us about what to do next time. Very respectful of our space and used a lot of caution when cleaning. He was communicative, reliable, and got the job done. Will absolutely use again in the future.

Howard from Pioneer came and cleaned my carpet last week, and I could not be happier with the…read moreresults - it looks practically new and it's over 10 years old. He also cleaned my couch, which is a challenge as it is off-white. He persisted on the more difficult areas and it looks just great. It feels so much better in my place now. He also gave me good advice about keeping it clean. I can't say enough about the great experience with Pioneer and Howard. I also want to mention that I got a text from them a few days before which I answered, and Shelby responded but for some reason I didn't get the second text. She realized I hadn't gotten the second one, so she called me. This is customer service you just don't get any more - except from Pioneer. : ) Thank you so much!

Will came recommended from our contractor and he did a good job the first time he cleaned our…read morewindows. Fast forward a few months and he was looking for extra work. He gave us a packaged deal to prepay for window cleaning now and we could use the cleaning for the future. Unfortunately we prepaid him and when we tried to schedule the window cleaning several times. He would never call us back.

This company did a fantastic job of cleaning both interior and exterior windows. Very…read moreaccommodating. I highly recommend them.

Everyone here was great! Excellent customer service, response time was quick, they were super fast,…read moreand fair with pricing. Would hire again and recommend!

Asian Cleaners did a fantastic job on our condo in between tenants. Very happy with their attention…read moreto detail and how nice everything looked and felt.

Carlos arrived promptly for the first appointment of the day, which I greatly appreciated. He did…read morean excellent job with the cleaning and then applied the Scotch Guard to the heavy traffic areas. If I give the carpet plenty of time to dry, hopefully it will look good.

We were offered a cleaning to remedy our earlier experience. So glad Ed, the manager, was able to…read moreconvince me to give them another try. Carlos, the technician, was detail oriented, professional and focused on ensuring I was aware of each step in the cleaning process. There were several steps he completed that were not completed first round. He shared the steps were all expectations of a typical carpet cleaning. Plastic protection for the door frames, stain pre-treatment, dry cleaning, steam clean and raking were all part of the process. The carpets looked as good as older carpets could after the cleaning! Ed followed up after the cleaning to ensure I was satisfied with the service. I appreciate honest people making things right. I highly recommend the Grover Beach Stanley Steemer.

I couldn't figure out what to do about the dirt on my outdoor furniture cushions. I was afraid…read morethat if I unzipped the covers and took them to the cleaners - I might never get the covers back on the cushions. San Luis Carpet Cleaning enthusiastically accepted the job, sent Rodrigo to clean about 20 pieces for only $150. I was very amazed by the results.....for the very dirty pieces, I was sure I'd have to live w/ some residue but Rodrigo kept going over the stains until they were invisible. Feel like I rec'd great customer service and great results from this company!

4 months ago a water line to my washer broke and caused a flood to the downstairs of my house. This…read moreincluded 2 bedrooms and a bathroom, laundry area and hallway. I found David Ibarra after putting in a search for flood mitigations. Him and his wife arrived quickly but the entire time he was here, he was on the phone while his wife did all the work with the water suction machine. She was very careless with my belongings and broke two stained glass windows and left the wood frame on the wet rug to hide the damage, I guess she thought the frame would swell up and hide the damaged glass, she also left a $4,000 silk throw rug rolled up in the closet where it got wet & damaged. David's response was to say just charge your insurance company. He then proceeded to put as many fans in my house and garage as he could, of course these fans and dehumidifiers tripped my circuit breakers and he needed to return several times. When he found out that my insurance company did not pay for more than 5 days of fans he cornered me in my garage and said I would be paying the rest. He said "I'm not in the business of giving money away, I'm in business to make money." That's a quote! He threatened to put me in a collection agency or take me to court all the while pointing his finger at my face. I told him to go ahead and try! When workers started to show up to tear up walls, most did not speak English. They would leave after 3-4 hours of work without saying adios, with my garage door wide open and doors unlocked. After they tore out the plumbing in the bathroom I discovered they had cut the pipe to my water softener. If my water softener had been set to run that night, I would have had an even worse flood. This was incompetence at its finest. Luckily I bypassed the water softener. Then he said I had mold in my garage, he'd spoken to his mold expert. No mold expert ever showed up at my house and this mold issue was never addressed in the final estimate he gave, I did not have him do the repairs. He showed up at my house unannounced with workers assuming I would use him for the repair work. It hadn't even been approved by my insurance company. So basically what I'm saying is this man and his family may be hard workers but they're only working to make money from your insurance company, he damaged woodwork in my house, damaged objects that were precious to me, and was rude to a 70 year old woman on a fixed income. I'm so thankful I did not have him do my repairs. He wanted to charge extra for everything the insurance didn't cover. So if you have a flood, don't panic like I did and take the first mitigator, or the second, because he called twice. Second time was a different company name called San Luis Environmental. Turn the water off and call your insurance agent. When my insurance company investigated his work and took a month to pay him he sent almost daily letters demanding money with horrible misspelling. He never even sent his flood mitigation report for a month and that was the first thing my insurance demanded. Maybe this company is good at cleaning carpet but they know nothing about flood mitigation. My plumber said it's rare to have mold in this area unless water has been leaking a long time. My leak only lasted 30 minutes. But they kept coming in with moisture testers. I bought my own and it didn't show moisture as high as their's only slight dampness that would dry with the fans. He charged over $6,500 for fans and dehumidifiers. My house was dusty, dirty, and over heated the entire time the fans ran plus I had a $500 PG&E bill. One thing I'd like to add was even when the water removal was done, my carpets were still soaking wet and I got even more water out with my wet/dry shop vac. So long story short, do not use San Luis Carpet or San Luis Environmental unless you don't mind wasting your insurance companies money and have plenty of your own to waste.

Caught Oscar doing my neighbors house, asked him to give me a price. He was reasonable and…read moreprofessional, so we had him come and clean our carpets and our couch. He showed up on time, was professional, courteous, and even Covid safe. The carpets and couch came out amazing. If you want your carpets cleaned with a minimal amount of fuss, call Oscar. You'll be glad you did.

Oscar is honest and does great work. I highly recommend Extreme Steam. I have never been…read moredisappointed.

This is the second time we have used their carpet cleaning services. So thorough, efficient and…read moresuper attention to detail. I am impressed & think you will be as well!

Brandon did a great job cleaning our carpets. I am grateful for his service and attention to…read moredetail. I would highly recommend Deep Steam Carpet Cleaners if you are looking to get your carpets cleaned. They gave us a good value for their service. I was impressed with the equipment being used to clean with hot deep penetrating steam and strong extraction equipment lifting the dirt out of our carpet. Glad we scheduled with Deep Steam Carpet Cleaners and will do so again when needed. Thank you!

Someone may have access to this account that is not Victoria or Delia. I used the yelp project…read morefunction and asked about cost for cleaning a house I had just moved out from. The account replied $20 and when I asked for clarification (since that is unreasonably low) the reply was sarcastic and unhelpful.

Didn't show up, 2 times! Frustrating, especially when in the middle of a move to have additional…read morestress of time wasted.