I have only great things to say about Doctor Musha he was my doctor for many years while I lived in…read moreNJ, He recently performed surgery on my mother, he is so professional, knowledgeable, patient I would recommend him 100%

Please Ladies: wipe down equipment before use (blood and residue is not cleaned after each…read morepatient), bring condom (covers are not replaced with gloves and are not individually wrapped), beware of the metal duck lips (not being cleaned properly) and expect to wait for at least an hour. The positives: he has bedside manner, is a smart man, accepts Medicaid, and low cost IVF.

By far the most unprofessional and frustrating new patient experience I have encountered while…read morearranging care for my elderly mother. How do you justify calling a patient **two minutes before their confirmed appointment**--an appointment that was reaffirmed just a day prior--to request a **two-hour reschedule**? Even worse, while in transit to your office, she was left on hold for **15 minutes** just to determine whether she would even be seen. If this were due to an emergency or an unforeseen issue at the office, it would be understandable. But your reason? **Closing for lunch.** You chose to inconvenience a patient--an elderly one at that--purely for your own scheduling preferences. To deflect responsibility, you blamed the appointment system, citing an alleged mistake in selecting "new/existing patient." Fine. Let's assume that error occurred. But **your office called to confirm the appointment.** The **appropriate, professional, and ethical** response would have been to honor it--then worry about lunch later. I cannot speak to the doctor's medical abilities, but a practice is only as strong as its leadership. If this is the level of judgment exercised in staffing and patient management, one must seriously question the standard of care throughout the office.

My teenage son has suffered from severe asthma and allergies for most of his life. We have visited…read morenumerous doctors including paediatricians, ENT specialists, allergists and dermatologists but none of them were really able to help my son. He had skin tests where his back was scratched and various allergens were applied to his back in an attempt to determine what he was allergic to and what triggered his asthma. He also had blood drawn to conduct tests on it for the same purpose. He even had an endoscopy to find out why he vomited often when he coughed. None of those tests were conclusive so we remained in the dark for years about his asthma and allergies. He used a nebulizer, steroids, inhalers, allergy and asthma medication etc. to treat the symptoms but no doctor helped us to find out the cause of his asthma and allergies. It became really serious when his asthma and allergies became so bad that he had a hacking cough for a while. The school kept calling me to pick him up and take him home since they thought he had covid or some other contagious illness. All his covid antigen test results were negative. Still, we had to get forms filled by his doctors explaining that he was cot contagious but that he had severe asthma and allergies. At one point, after he had missed 2 weeks of school and visited the latest paediatrician many times during the course of those 2 weeks, the paediatrician informed that she had done all she could do so we should find another doctor. The doctors on the list emailed to us by Empire Blue Cross Blue Shield PPO either were not taking new patients or were no longer accepting Empire Blue Cross Blue Shield PPO. My doctor's office referred us to an allergist who had 38 years of experience only to find out that, when we called the number my doctor's office gave us, said allergist, Dr. Ziv Harish, had already retired 2.5 years ago. We called other doctors and they were fully booked until June 2023! Finally, just by chance, I happened to mention our predicament to one of the kind doormen in our building. He informed me that his girlfriend also suffered from severe asthma and allergies. She had also tried many, many doctors before she finally found one that she was happy with since he genuinely cared about treating the root causes of her ailments. That doctor was Dr. Mathew Varghese, MD, of the Northern Valley Allergy and Sinus Center. Usually, our experience in visiting doctors is that, after getting over the initial hurdle of getting an appointment, we wait for at least an hour but often much longer in the waiting room filling out many forms and then are whisked into an examination where a doctor asks a few questions and does a cursory inspection for all of 10 to 15 minutes. Then we are whisked out where we actually spend more time paying the co-payment than we did during the consultation with the doctor. Not so with Dr. Mathew Varghese, MD, and his Assistant, Elianey, of the Northern Valley Allergy and Sinus Center, where our doctor's visit lasted 3 hours! After filling out detailed forms asking many questions about my son's condition and about his/our family medical history, we met with his Assistant, Elianey, who asked us more questions while reviewing the forms we had completed. She performed skin and breathing tests. Then, Dr. Varghese looked at the results of his Assistant's tests on my son. Whereupon, after checking my son's back to see which allergens had caused a reaction, he took a long tube with a light on the end of it and inspected my son's nostrils and concluded that my son was indeed allergic to many things since his nostrils were inflamed. His Assistant used swabs to get specimens from my son's nostrils to do a nose culture test. Thereafter, Dr. Mathew Varghese, MD, prepared customised inoculations to give my son to build up his resistance to allergens and strengthen his immune system. Finally, doctor and his team willing and able to treat my son's asthma and allergies by identifying and tackling the root causes of his ailments with weekly allergy and asthma shots by Elianey. - Thank you so very much, Dr. Mathew Vargese and Elianey! - Thank you also to our wonderful and helpful doorman, Stephen and his girlfriend, Francesa, for referring us to Dr. Mathew Varghese and his team at Northern Valley Allergy and Sinus Center!

Great doctor and I was happy when I went for annual checkup last 3 years. However the…read morereceptionists never seem to know what's going on and it is so hard to make appointments unless you call 2 months in advance. I switched the office now because I wanted to reschedule my appointment ( I called 3 weeks before ) and they simply told me there is no opening whole next month and I could just go to different office. Also there was always a long wait time.

Every appointment is greeted with over 1 hour waits. Doesn't matter if you check in 5 min or 20…read moremin before your appointment. Then it's another 30 min wait for your 20 min talk with the doctor. All in expect to spend 2 hours in the office for your annual check up. The doctor is very professional and great to talk with. I

Dr. David Chen (one of the doctors at this medical care center) is really attentive and…read moreknowledgeable. He'll have you in and out within 10 minutes of seeing you and the wait times are generally very short. He's really nice, speaks perfect English and he makes everything very easy to understand. The staff is very accommodating and super-nice. Their office even offers late nights (Tuesdays & Thursdays until 7:30 PM) and on Saturdays (until noon, I believe) for the working individuals who get out at 5 PM or have weekends off. I recommend Dr. Chen based on the positive experiences I've had with him so far.

I feel bad for leaving a low score since Dr. David Chen himself is an excellent doctor. First off,…read morehe spent quality time explaining things, did not rush visits, was knowledgeable had great bedside manners. However, to see this great doctor you must unfortunately deal with his staff who are rude and have an attitude problem. When I call, or speak to the receptionist for David Chen, the lady always sounds like I am bothering her and interrupting her day. Every visit, I left with an overall negative experience because of the staff. The final straw was his office staff refused to provide me the results of my blood work and insisted I come in for a full office visit just to get the results of my blood work after a physical. I ended up moving myself and recommending my parents to switch practices.

I had a very positive experience with the doctor and his staff. He made an unpleasant (routine)…read moreexperience tolerable and reassuring. I appreciate his expertise!

Dr. Rotoli is like the old fashioned doctor in Norman Rockwell paintings...only in a young, modern…read moredoctor's body. He really is a "family" doctor. I feel really confident that my elderly parents are in good hands when they visit him. He's helped them many times throughout the years by making helpful recommendations that even their specialists didn't think to suggest. In my experience it is not so common to find this level of compassion and thoughtfulness in a doctor anymore. He also has a wonderful staff.

Dr. Caroline Castro is very kind and knows how to handle her patients with care. I started seeing…read moreDr. Rotoli here at his practice and have always felt right at home and well taken care of.

Their helpdesk is terrible ! They didn't buzz us in for 30…read moremin another time they said they scheduled our appointment but they didn't .. and good luck getting their attention if the baby is sick .. they don't respond

Amazing clinic with compassionate doctors and a great team!! The Doctors are excellent and take the…read moretime to listen to patients, go over concerns throughly, and are truly wonderful. I must also mention Daniya who is a gem, and always very kind, reassuring, organised, and helpful. It's rare to find a clinic that combines this level of professionalism with genuine warmth. I wouldn't hesitate to recommend this practice to any family wanting the very best care and support