I've been a patient of Dr. Faugno for just over 40 years. He is a man that is truly there for…read moreother people. As a child, I could remember him actually coming to my house when I was ill, not because he had to, but because he truly does care. Fast forwarding to 2025, the office experience is still seamless with Dr. Faugno and his staff. I would highly recommend him for anyone looking for an honest and intelligent general physician.

I've been going to Dr. Faugno every since I moved to North NJ. I never had an issue with his care…read more He was helpful to me when I had some serious health issues and I feel bad about this review, but do hope he sees it. The last time I went for a visit, I was told to wait in my car until it was my turn for my scheduled appointment. I was there for 2 hours and the office staff was rude whenever I'd call for an update. Dr. Faugno apologized when he saw me. Just a few weeks ago, I called to schedule my annual physical. I was told I could not see the doctor until November (I called in May). I even mentioned that I had some health concerns, but the person who took my call didn't care. I even said I'd have to find another primary care doctor and she just says, "OK," and hung up. It's very hard to find a primary care provider these days. Even though he's a good doctor, his office staff lacks the decency to make his practice sufficient. If you actually can get an appointment, I'd still recommend looking elsewhere as you'll likely be disappointed at some point. I do respect the medical profession, but I do expect more care as a patient. Our lives are their hands.

I have been to this urgent care a few times since they opened. The service there is excellent from…read morereception to exam room. Everyone there is very professional and polite. May I mention that this place is very clean. They have ample parking in the rear and an X-Ray room. This is a plus as many facilities do not have an X-Ray room. Dr. E. Sassoon is very professional,polite and attentive. I have been there for flu and foot injury. I would definitely recommend him to anyone. One flaw, I do recommend to save your paid receipt,I have been billed for a co-pay charge 2xs by billing. Good thing I take pictures of my receipts.

Although the front desk staff were nice and professional, the same cannot be said for the clinical…read morestaff. I first encountered "Liz" who I believe is a medical assistant. Liz was impolite, arrogant, and acted like she was working in the Bronx. She had an overall unapproachable demeanor and such an unpleasant attitude. She made me very uncomfortable, so much so that I asked her to leave the exam room because I didn't feel safe or comfortable in her presence. Initially when I was brought back to the exam room, Liz began to ask questions about why I needed to be seen but asked in a manner that was not to simply data collect, and more focused on prying and probing into my health. This was highly inappropriate. Liz even began to proceed to tell me what the plan of care was and what the provider was/wasn't going to prescribe. Again, this is highly inappropriate and not within the scope of a medical assistant. When I suggested that the conversation be terminated, Liz regarded me as "sweetheart" in a very condescending and patronizing manner and stated that I didn't have to be "rude." This was her response to me after stating that I would speak about the details of my reason of visit with the provider. Liz then proceeded to storm out of the exam room and began to openly and loudly discuss my reason of visit at the clinical staff desk. The provider who was a Physician Assistant could be heard saying "well I'm not going to prescribe him anything unless he has proof of his results, and I thought he was here for a car accident anyway." This was being said in a manner that demonstrated disregard and judgment for my reason of presentation. Following this, they relaxed my door was not completely shut, and they began to speak of me in a hushed manner. in tae. One stan acrually came over to ensure that the door to my exam room was closed. I'm almost certain this was Liz. This conversation being had was outrageously inappropriate and made me feel unwelcome, and it made me concerned that I would receive subpar medical treatment. How can you trust clinical staff that is trashing you to a provider, and for that same provider to allow those biases to dictate his clinical decision making PRIOR to even meeting the patient? SCARY! If you want to experience inappropriate sassiness, judgment and condemnation and condescension, then I recommend visiting this MedRite, however if you'd like to be treated with compassion and concern in a therapeutic and healing environment, then this is NOT the place to visit. I recommend against visiting this urgent care. I also recommend that Liz be terminated as I am afraid she does not possess the skillset necessary to perform the functions of her job in a professional capacity and she is an extremely off putting and disrespectful presence which ultimately represents this urgent care so poorly. The details of my claims cannot be refuted as it was actually captured on audio recording. (Which speaks to the level of speaking volume the clinical staff were engaging in at the desk)

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

I contacted this urgent care after experiencing significant stomach pain from a medication that was…read moreprescribed to me and called to ask about alternative options. After multiple delayed callbacks, the physician eventually spoke with me by phone. When I asked reasonable follow-up questions about medication side effects, the conversation escalated. The physician became verbally aggressive, stated there was nothing further the urgent care could do, and originally refused to provide her name. The call was then handed over to the manager, who immediately raised her voice, spoke over me, accused me of demanding medications, and continued escalating the interaction. When I stated that the call was being recorded, she incorrectly claimed this was illegal in New Jersey, used profanity, and abruptly ended the call. I was calling as a sick patient trying to discuss side effects and treatment options. The way this situation was handled was unprofessional and disappointing. The fact that this is how they treat sick patients who are just asking a few questions is very telling about the "care" they provide.

Staff courteous and friendly. The doctor is very professional and knowledgeable. The office is…read moreclean.

First time coming to this building for a procedure and was extremely impressed. The ease of parking…read moreand the surgical center is all one floor so no need for elevators or a parking garage. They gave me ample text notice prior to my appointment what my copay would be and to bring a form of payment. From check in to pre op prep, and physically going into the OR all the staff were extremely pleasant. My pre op nurse Beverly was awesome. She was patient and walked me through the whole process as I was nervous for this was my first colonoscopy. My anesthesiologist was great too and I was in and out from 730am and done in recovery by 1030am. The care was great and when the nurse called the following day to check up on me she took the time to listen to my symptoms and worries and I did not feel rushed at all.

The center is nice. However you are told to Be there at 7:00…read morefor your procedure and you will wait until 9:00 pm before you are called. The receptionists are not friendly and seem overwhelmed. In addition in the recovery room is another area that needs to be improved. The nurses are rushed and you feel uncomfortable. Not a nice place. I won't go back.

Dr. Pavlou has been my pulmonologist for about a year now and I have no complaints. There seems to…read morebe a lot of doctors there and a lot of staff as well. so far I've had no bad experiences there in the waiting room, reception or anything else. In my opinion it seems to be a very professionally run establishment.

Office is badly run. No personalization of communication. Nobody could refill rx till dr got…read moreback from vacation. It was a simple inhaler and there are at least 8 doctors there. Nurses can be rude at times

I was recently cared for by the Advance Medical Group team while admitted at Hackensack University,…read moreMedical Center. The nurse practitioners as well as Dr. Roman Prager were outstanding in their communication follow up transparency and desire to make me better. They went above and beyond to make sure I was comfortable and addressed all of my concerns. specifically, Dr. Roman visited me twice while I was in the hospital to make sure that his orders were being followed and I was feeling better. He even offered to help me find a ride home on discharge!! Dr. Roman is a real nice guy! Highly recommend this group!!!

Well known medical team. I had excellent experience with them. They check you up, listen, care,…read moreexcellent and prepare there.

Excellent doctors who are responsive, caring, thoughtful and leave no stone unturned. They have…read morebeautiful modern offices that smell like a five star resort with superb efficiency and easy, flexible scheduling.

IZ medical is great! The office is very nice and well kept (love the decor). The staff is great…read morealways attentive and helpful, but the best thing about this office is Dr. Baker!! You never feel rushed or dismissed and he is very informative! The best!