I lived here for about 18 months. In that time I was never late on rent nor had a single complaint ever filed against me. Being an Army Vet, I'm used to living in apartments as I moved around from post to post with my family.
Never have I lived in an apartment complex with a staff that seemed to care so little. In the 18 months I was there, I've seen 3 different Managers. One of which (the current one), tried to convince me that the tar streaks running down the bathroom walls were in fact yellow water. (We've been told by multiple maintenance staff and other occupants that the last tenant had been a smoker, which was why they replaced the carpets, and supposedly deep cleaned the apartment. Neither I or my husband smoke). Now that I've moved out, cleaning costs were deducted from my deposit, leaving me with $25. I wish I could say it was deserved, but I've never been a dirty person. Perhaps it was the military conditioning, perhaps it's just something else that's a part of my personality, regardless, that apartment was in no way dirty when we left. It just sickens me that they siphoned money from the last tenant for "cleaning fees" when they obviously never touched the apartment. Large globs of tar pooled up on the window sills and running down the walls.
As far as maintenance is concerned, it took me some time to finally get someone in to repair the light in our kitchen (~6-8 months). The manager told us it was our duty to do so. Keep in mind this isn't your typical screw in lightbulb, but the long florescent tubes. Which come to find out, once someone finally came to look at it, was jerry rigged and burned out the ballast.
The manager never seemed easily reachable. The times he was supposed to be in office he wasn't. They seemed to care more about the outward appearance more than ensuring it's tenants had the things they needed.
All in all, this is by far the worst apartment complex I've ever lived. The staff didn't really ever seem to be around when you had an issue. I've never felt like just a paycheck more than this place. read more