I have nothing but good things to say about Bryan and Tami and their crew. They weren't the lowest…read morebid, but the wide variety of shingle choices, colors and coatings were better than everyone else. Most places that came in around their price used the cheapest shingles with a shorter warranty period. That coupled with the conversation I had with Bryan sold me. He was knowledgable and seemed to really care about what he does. The roof looks fantastic. They used high quality materials and what I asked for is what I got. Can't say anything better than that. They were on time every morning (much to the teenager's vexation) and cleaned up every day. My driveway was actually cleaner than when they began. They completed the job on time and dead on the budget. I repeat, ON BUDGET. The quote was what they charged me. And to me, that means a lot. Please keep in mind that this is a family business. If they don't call you back straight away they will get back to you as soon as they can. To the review that commented about another roofing company saying they had a bad reputation... They're the competition, probably not an unbiased opinion. Also... We have a structure covering our front porch that always looked like an afterthought. Like it didn't really belong. It was glass and it was always dirty. It was very close to the roof and was clogged with moss and leaves. Bryan and his crew did an excellent job of moving it up, putting plywood down, painting and roofing it. Now it looks like part of the house and I couldn't be happier.

We called for a bid to clean our roof in August 2024. We got the bid quickly and wanted to…read moreschedule. We were made aware it would be a while before they could get out due to other obligations. We were fine with that. The roof was cleaned November 2024, and they did a good job. Come March 2025 we had a leak. It took quite a while to get them out for a fix. Come holiday time 2025 the leak which had been fixed was back, so we called. The person we spoke to said they weren't sure if someone could come out that day. We waited three weeks while water was coming into our living room every time it rained for a call back. We had to hire another roofing company to fix the leak. They fixed it in three days. We still have to fix the water damage. Then we got a text in January 2026 asking if we still needed to have someone fix our leak....seriously?!

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

I hired Charlie Roofing in August. His crew showed up a couple of days later and replaced my 30+…read moreyear old roof. There were leaks and several roof boards that had to be replaced. The roof I have now is beautiful! The quote matched the work that was done to the penny. I did my research! I got 5 quotes. I then researched the roofing material brands that were quoted. The material Charlie uses was #2 in quality and there was very little difference (except price) between the #1 and the #2 brand. Reading Charlie Roofing reviews I found only highly positive reviews including one who said if he could give more than 5 stars he would. Well, that is exactly how I feel! If I could give Charlie Roofing more than 5 stars, I would!! I very highly recommend Charlie Roofing!

I called Charlie Roofing to set up a bid and left a voice mail, Carlos called me back in the next…read morehour to set up an appointment. He arrived exactly on time for the appointment and provided a bid the same day. I selected his bid out of three because I believe in supporting local, small businesses plus his bid was much more reasonable than the other small business. I also referenced checked the heck out of his company, and the products he uses, and was pleased with my results. When I accepted the bid, he called me right away to set the start date and time. On the day we scheduled, his crew showed up on time, on the dot, and began working. They were pleasant, respectful of my property and cleaned up at the end of each day. It was fun watching them work, they were like a well oiled machine. At the end of the second day, Carlos called to let me know they'd be back for a couple more hours in the am to finish up and to make sure everything was cleaned up. We then arranged a time for me to pay him the balance owed and he showed up on time again. Such a great company and business model, I highly recommend Charlie Roofing, Carlos was very respectful, appreciative, and a pleasure to work with. He made the whole process pleasant.

we've hired Whitman to do two roofs for us and they have completed one. They did excellent work…read more Afterwards, the gutter-cleaning company said that the shingle overhang made it difficult to clean. I spoke with Whitman and they sent someone out to make the correction free of charge and then cleaned out the gutters to boot.

This is a terrific and responsible company to work with. They provided us a reasonable bid on a…read morevery complex job, and they executed it timely. But the best part was when a problem arose, Sometime later, they returned to the job and made it right. Terrific service.

The owner, David McLaren, submitted a contract to build a breezeway roof between the house and the…read moredetached garage. He conveniently forgot to mention that a permit, architectural drawings and engineering would be needed. Once I found out these were needed, he mentioned that the cost of these was on me. I requested he cancel the contract and refund the deposit. He declined requesting he do the project without a permit or change the specs. He also mentioned that he believed the project as he proposed would not be approved if we got a permit. He has declined to refund the deposit even though the contract does not say that such a deposit is non refundable. I have opened a complaint with BBB to start the legal process. I would not recommend this business.

I feel compelled to write a review. Following a recent big wind storm, we had water dripping in…read moreour bedroom. I called numerous roofing companies early in the morning, and many did not pick up, more did not return my voicemail, or reported they did not do repair work. The Black Diamond folks also noted that they generally don't do emergency repair work, but said that if they were anywhere near by, they'd stop by and check it out. Within 45 minutes of placing the call, our roof was patched, and the actual repair was soon completed for a very reasonable cost. I will call them when I need a replacement. Amazing service!

Very professional on every level. Excellent work on the roof & it looks great. The job went just as…read moredescribed in the bid proposal. Clean up & crew was excellent. Hand nailed all the way with an outstanding long term warranty on the work. This seems to be a company & owner who stands behind their work. No hesitation to recommend them. We had a "cheaper" roof done 10 years ago, it only leaked 5 times.....no response from previous roofing company/owner re any "alleged warranty" or repairs. Again, you get what you pay for. Black Diamond was excellent !!!!