We're new in town but the entire family has seen been in. They're located on the second floor in a…read moreolder building so immediately as you enter there are stairs or you can ride their chair elevator. I'm not sure about any other elevator in the building - FYI! The waiting room is a couple of chairs, a water fridge, and the front desk. Mel will greet you and she's very warm. But I've talked to her a lot when I scheduled our entire family AND scheduling my gum regression surgery. So, I've been seeing a lot of them lately. One thing I love love love is that I went in the day after my surgery and all the staff who has worked with me ALL came by to check on me. All of them! That's greatcustomer service. It really made me feel special! My sons are teens and needed to switch from a pediatric dentist to an adult dentist, since they have all their adult teeth. I couldn't be happier that this is their first adult dentist experience. As with any doctor or dentist, check with your insurance to see if they're a primary provider so you maximize your benefits.

**I strongly recommend staying away from this dental office.**…read more Unfortunately, I have now had **two very negative experiences here in less than a year**, both involving billing issues and the way my mom and I were treated as patients. The first issue was with my Invisalign treatment. **Before starting treatment, I specifically asked and confirmed that my retainers would be included in the total price. I was told that they were included.** This was not something that was implied or assumed -- I made sure to ask about it before committing to treatment. At the end of my treatment, however, I was charged **an additional +$300 for the retainers**. When I questioned the charge, they did not honor what I had been told when I signed up for the treatment. I gave them the benefit of the doubt at the time and thought perhaps it was a miscommunication. Unfortunately, I am now dealing with a very similar situation again, which makes me question whether this is actually a pattern. My mom recently had surgery at this office. **We paid for the surgery in full upfront, and we were specifically told that appointments related to the surgery would be included in that price.** Now, they are trying to charge us separately for a post-surgery consultation. On top of that, my mom previously had a cleaning there that cost **$70**, and now they are charging **$109 for the same type of cleaning** without clearly explaining the significant price increase or warning us beforehand. I am refusing to pay for services that I was explicitly told were included in the price we already paid. Rather than making a reasonable effort to resolve the situation, they have taken a position that may leave us having to go to court over it. What makes the situation even more frustrating is that **the front desk staff member is now refusing to speak with me directly about the issue.** Instead of trying to communicate with me and resolve the billing dispute, I am essentially being shut out of the conversation. The treatment experience itself has also been extremely disappointing. I have left this office feeling sore and in significant pain because one of the dental assistants was extremely rough and showed very little care toward me or my mom as a patient. I specifically complained about her behavior and explained that she was hurting my mom. Despite this, they continued bringing her into the treatment room even after we explicitly asked that she not be involved in my mom's care. I have never been someone who leaves bad reviews, but I feel this experience is important to share as a warning to other patients. And if the owner is reading this, I strongly recommend taking a serious look at your administrative management. The manager I dealt with was extremely unprofessional. Instead of actually listening to my concerns or trying to find a solution, she repeatedly said the same things over and over again. It felt like talking to a wall. There was **zero effort to actually make things right**. The most basic principle of customer service is to listen to the patient, understand the concern, and make a genuine effort to resolve the problem. Unfortunately, that did not happen here. After two negative experiences in less than a year, I will not be returning to this dental office for new treatments. Patients deserve to know exactly what they are paying for, to have agreed-upon prices honored, and to feel respected and properly cared for during their treatment.

I unexpectedly broke my tooth while vacationing in Park City. Dr Dingham and his staff especially…read moreYas and Tricia were beyond kind and helpful. They saw me quickly ....did all the right things in regard to Covid-19 so I felt safe. It is a very professional, light airy office and Dr Dingham was awesome.

I've been coming to Canyon Dentistry for 16 years. I am very pleased with the amazing service and…read morequality of care Ive received from Doctor Dingman and his staff. They are very professional and simply the best dental care I've ever had. I moved to Los Angeles 4 years ago and still make the trip to Park City to have my dental services done at this location.

I am writing this review regarding my experience with Platinum Dental of Park City due to concerns…read moreof misrepresentation of dental necessity, unprofessional conduct, unauthorized appointment cancellation, and failure to refund a deposit. On January 15, I was seen at Platinum Dental for a standard cleaning. During this visit, Dr. Bell informed me that I needed a crown on a filling that had originally been placed when I was a child. Dr. Bell stated that my tooth was "rotten" and that failure to get a crown as soon as possible would result in the need for a root canal. During this discussion, Dr. Bell's demeanor was extremely condescending and unprofessional. During this appointment, multiple X-rays were taken despite my insurance having already noted that Platinum Dental took excessive X-rays at my prior cleaning only six months earlier. At the end of the appointment, I scheduled a crown procedure for February. The receptionist, Sevi Torrez, told me the cost of the crown after insurance would be $1,477.50 and required a $50 deposit to hold the appointment. I paid for the fluoride treatment from the cleaning and the $50 deposit. Ms. Torrez stated that the deposit was fully refundable as long as the appointment was canceled at least 48 business hours in advance. During this interaction, she also asked if I wanted to cancel because I was "just looking for the cheapest place," stating that their office would not be the cheapest. Later that same day, I scheduled a second-opinion appointment with another dental office in town. When I called Platinum Dental to request that my X-rays be sent to the new office, I was told that the X-rays had already been sent per the new office's request and that my upcoming crown appointment had been canceled by the new office. When I asked the new dental office, they confirmed that they did NOT cancel my appointment. On January 27, I was seen by the second dentist, who performed multiple tests and took new images. This dentist determined that there was NO structural damage or health issue with the tooth in question. I was informed that I did NOT need a crown, did NOT need to replace the filling, and did NOT need a root canal. The tooth was simply stained. The new dentist polished the tooth, and the issue was resolved. I never needed a crown. Additionally, prior to attending this second opinion appointment, the second dental office quoted $700 for a crown, if needed. Over 50% less than what Platinum Dental intended to charge for a procedure I did not need. After this appointment, I immediately contacted Platinum Dental to ask why they stated that the new office had canceled my appointment and to request the refund of my $50 deposit. Ms. Torrez stated that she canceled the appointment herself when the new office requested my X-rays. She also stated that the deposit could not be refunded until my insurance paid for the January 15 cleaning. I contacted my insurance company immediately, and they confirmed that payment for the cleaning had already been processed and provided an Explanation of Benefits. Despite this, Platinum Dental has failed to refund my $50 deposit. I have called and emailed multiple times. When I am able to reach someone, I am told they "have to wait for accounting," but accounting has never returned my calls. As of today, I have still not received my $50 deposit refund. The way this dental office operates is absolutely disgusting. 0/10. DO NOT GO HERE. They should be ashamed of themselves.

They don't care about their clients being affected for unexpected charges I spoke with the front…read moredesk person to check for me before the service if my insurance don't cover I don't want to do the service she said she checked with my insurance and they willing to pay some money and I owe some money for them I paid the money they asked me and after month they send me another surprising bill over 1.000$ and forcing me to pay and not being even professional to discuss about it good luck if you go with them professionalism zero.

I had a problem with a tooth while vacationing in Park City. Luckily I found Dr. Smith on the…read moreinternet. He was able to see me the same day. He checked out the problem and gave me appropriate recommendations. He is very caring and knowledgeable. I would not hesitate to recommend him. Great office staff too.

Dr. Smith is extremely knowledgeable. He was very kind and answered all of my questions. I…read moreappreciate that he explained every step that he was taking. The receptionist is probably the most friendly person in town and his staff is great. I highly recommend you visit this office.

They focus on patient comfort, necessary work and privacy. Their care is top notch and very…read moreindividualized. The paraffin hand wax is the best and I highly recommend it before your cleaning so you can just lay there and relax while you get your cleaning!

I would not recommend this place. They did a poor job of doing a crown for me. It fell off within…read moremonths of them doing it. Over the following years I have attempted to get it reattached because it won't stay on costing more money. Finally it came off again and now I have to bite the bullet to buy a new one. There are better dentist in the area. Use one of them so you don't end up in a money pit for one tooth on a routine job.

Excellent staff and Dr Kimche is great. I live in Park City-where everyone is trying to upsell you…read moreand charge crazy fees. Very honest dentist-reviews all your options and let's you make your decision. Had a minor cosmetic issue with an older crown-didn't affect its functionality. It was brought to my attention and no scare tactic to repair. I don't look forward to go to the dentist---but I always look forward to this visit. Thank-you for your honesty! Very highly recommended.

Dr Kimche is amazing!! I really hate the dentist and all but this man is a miracle worker. He…read moretreats you with respect, he tells you everything that you need to know and he is extremely knowledgeable and compassionate when he works on you! He is such a valuable asset to the dentistry program and medical field. I have called him totally random at times and he has no problem making time for you to come and take care of your needs before his. What an exceptional dentist. I highly recommend this doctor and his practice, you will not be disappointed!

Right as you enter Rose Dental you feel calm. They have done a great job making the place look…read moreclean and feel clean. It's very spa like and their goal is peace of mind and comfort in world that stereotypically stresses or fears the dentist. My whole family (4 of us) have all been to see Dr. Osorio for a maintenance cleaning. My husband probably being the most fearful. But Dr. Osorio has a calming demeanor and speech you even just the initial "hello" helps to take every heightened sense down a notch. In addition to a cleaning you can have a weighted blanket, an eye mask, a jaw massage, or splurge and have a facial by their in house aesthetician afterward.

Dentistry meets wellness on a whole new level !! Wow -Best experience I've ever had at a dentist…read moreoffice ( I even had a cavity !!) The staff was so accommodating. They thought through everything covering all the senses from noise cancellation to watching movies to soothing sounds to weighted blankets -all meant to distract and soothe and provide an enjoyable experience... I didn't think that was possible at a dentist office!! Dr Ryan truly cares about his patients and goes the extra mile to make sure he is providing the absolute best care. He is so patient and walks you through everything step by step and is so mindful about your comfort! And the best part -a complimentary facial for being a new patient- and it was fantastic!! Highly recommended the entire Rise Wellness crew!!

Going to the dentist has alway been something of a chore for me. I have had extensive dental…read moretrauma, which cause even the simplest of cleanings to be filled with guilt and discouragement. Dr. Vanessa and all of the staff were super nice and really supportive. But at the same time they care about my teeth and how I took care of them. So if I couldn't seem get a routine down that would help my teeth, we would have a conversation. While it may have felt like a lecture at the time, I know that they care and wanted what was best for my teeth. Because of that attention, the two dentists that I have gone to since seeing Dr. Vanessa have said nothing but praises about the work that has been done. When I ended up having to move out of the area, they helped me find a dentist that was in the area I was moving. Unfortunately that dentist was not longer in practice. But it felt great that they were willing to help. Now months later and still struggling to find a dentist and the specific mouth rinse that Knight & Knight carried, I called out of the blue and they helped me find a dentist that carries the mouth rinse.

I was reprimanded for not making an appointment for something Dr Knight mentioned in a previous…read morevisit. I was under the impression it was just being watched, otherwise my previous and now current dentists tell the receptionist what needs scheduled since they know how much time is needed. When I did see Dr Vanessa for the procedure she told me in early January that she was "sick of winter" I wanted to tell her the winter season is what pays for my dental visits, but I simply found a new dentist. They moved here by choice, winters are part of the package. When I mentioned the crown that they put in felt like it might not stay Dr Mike scoffed saying "it's not going anywhere". It fell out in six months. My new dentist put it back in, and it's stayed for several years now.

I'm so glad I found Dr. Innis. He practices sound dentistry and seems very trustworthy. Adrian the…read moredental hygienist is very thorough, and the tech who took X-rays was very sweet, patient, and gentle. I have a very strong gag reflex, but she persisted and did not give up. And the updated camera technology made it easier for her to get good xray images.

Simply the best treatment over many years with great support staff, highly n recommended,read more

Dr. Peterson has been a godsend! As a new resident to Park City, I needed to find a cosmetic…read moredentist asap as I had a front tooth bonding chip. I asked about teeth whitening too and the final results were natural seamless perfection. The teeth whitening was painless and 100% worth it. A couple years later my bonding looks the exact same as when I first got it. To my delight I learned about his extensive facial aesthetics. He is a perfectionist with Botox and can fix any issue. His customized placement is impressive (and this is coming from a seasoned Botox user!). Recently I tried a lip lift with lip threads and a half syringe of filler. The definition of my lip border and smoothing of lip lines is exactly what I needed. My husband also sees Dr. Peterson for cleaning and bonding. We are pleased to say the least!

This review is based on my personal first hand experience with the Dental practice and/or office of…read moreAdvanced Cosmetic Dentistry. My personal experience with this dentist office has been one that I'll never forget. I'll also never suggest this dental practice to anyone I know due to my personal first hand experiences. I had previously been a patient at Advanced Cosmetic Dentistry. Unfortunately, I again needed work done on two separate teeth, one that Dr. Peterson had previously worked on and another that required more immediate medically based attention, etc... Simply stated, after an initial appointment was made, a medical treatment plan was set into motion. I then returned for my prearranged appointment. During the follow-up appointment, the wrong tooth was repaired, and I was sent home with an apology from Dr. Peterson, with the promise of a quick repair on the tooth that was not repaired, etc etc... During further discussions with Dr. Peterson's office about the wrong tooth being repaired, the incident was blamed on a, "Communication miscommunication issue". Ultimately, I decided to give this dental practice anther opportunity to repair the original tooth, and follow-through on the repair work they had already started. As such, I made several phone calls to the dental office regarding my medical affairs. During one of these discussions, an employee of Dr. Peterson willingly and openly divulged and/or admitted that they had been recording our telephone conversations regarding my medical affairs. Since the employees admission possibly violated my HIPAA rights, I obviously reached out to the Utah State Health Department, and Dr. Peterson directly, etc... During this process, I returned to Dr. Peterson's office for another consultation (in person) to discuss the events that had transpired with the employee and to address my untreated tooth, etc... During this appointment, once Dr. Peterson learned that I had spoken to the Heath Department, I was then told by Dr. Peterson directly, "Any further medical treatment at his facility was contingent on weather I continued, or discontinued speaking to the Health Department about his employees actions". In other words, in short, this dental provider has literally tried to silence me from speaking with the Utah State Health Department regarding the actions of his employee by withholding further medical treatment, etc... Now I'm stuck with the most horrible dental experience I've ever had to deal with in my life time. I've literally been left with a deteriorating temporary tooth needing a crown, while the original tooth has still remained damaged and untreated for months due to what they have described as a "Communication miscommunication issue". Simply put, due to the situation I'm now having to seek out the services of an oral surgeon to review the dental work that was done. I'm also stuck in the position of having to locate another professional dental specialist to finish the uncompleted dental work and/or uncompleted repairs, in addition to completing the required forms for the proper Utah State agencies. Again, this review is based off my personal experiences with this dental provider... As such, I simply will not, and cannot recommend this dental provider's services, etc...