I have been in the military 18 years, and moved 8 times in that time frame. When the military moves you, a company is contracted on each end... one to pack it up and then one on delivery on to unpack it. Of the companies I have had to deal with (approx 15), Park is the worst. By far the worst. 1st off, only 80% of our stuff made it to the delivery agent (Park). They knew this when they came to start the unpack but did not inform me. So as I am trying to keep up with inventory as they unpack a ton of stuff is missing, obviously. This made for confusion between unpack team and me for obvious reasons. I called to ask why, and was informed they didn't want to tell the laborers so they didn't get lazy w/ inventory and just assume something may be in the missing crate. Shows how much they trust their workers. Employees were late on all 3 occasions they came to the house. On day one, at 730 pm - after 12 hours of unpacking I told them it was time to finish up for the day, that they would have to come back. This is within the right on the property owner and in the agreement they sign.... when I told them to find a spot to pause and pack up team leader became aggressive and rude and tried to bully his way into finishing. They then were unable to come back the following day so we were stuck with an unpacked house until 3 days later. During the move in process quite a lot of damage was done to the house. I got the complete run around trying to get it taken care of, took me 2 weeks of constantly calling to finally get the owner to acknowledge something would have to be done. It then took him 2 weeks to mail me a check for the agreed upon amount. If I had the choice, I wouldn't use Park for anything, ever. read more

I am writing this because after 6 months after moving in and SEVERAL attempts to contact the company regarding our claim and issues we have received NO response. Unfortunately we had no choice in our moving and storage company because this was a military move, and happened quite suddenly so we were in need of long term storage. We paid almost $300 a month to have our goods safely stored for 2 1/2 years. Upon unloading the crates ( I guess I should also mention they were late & messed up our yard with the truck) Several large items were NOT EVEN wrapped. My childs crib and ivory glider chair just came off not wrapped in any sort of protection and was filthy. A bed was demolished. Barstools cracked. A large corner desk trashed. A dresser was placed upstairs covered in mold and broken. One of my huge concerns with our items is there was SO MUCH mold and damage. That alone should be addressed. We have been living out of plastic storage drawers because we have no furniture or reimbursement to replace it. Due to the mold my family has been sicker than usual all winter. ( We were told to keep the items until contacted by the company for them to examine ) Not only that, but while my husband was out to grab lunch one of the movers followed me upstairs. I had my back against a wall unpacking a box in front of me. He said he would help me unpack so we could get rid of some of the paper and boxes. He then picked up a bra I had pulled out of the box and made a comment about it. I laughed it off and then he put both hands on my shoulders and put his mouth on mine. I pushed him away and then I heard a friends voice downstairs. Because the mover heard the strange mans voice too he backed off. Thank goodness that friend randomly stopped by otherwise who knows how far that guy would have tried to go. Because of this incident my husband would no longer let the movers in the house. All goods had to be stored in the garage because he no longer trusted the company inside. The company had to send out a SECOND crew to move the items to where they were supposed to go. After several calls and following the proper channels we have STILL not heard back from anyone. Maybe now the owner will acknowledge and address the situation? Many pictures of molded and broken goods to follow..... read more

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I contacted this moving company for an estimate on an upcoming local move that would require my belongings to be in storage for several months. They were doing estimates virtually due to COVID, which was fine, except that it took a significant amount of time for me to video all of the contents of my home so that an accurate estimate could be given. Despite completing the virtual estimate with an agent and receiving several emails from the company that the written estimate would be forthcoming, they never even bothered to send one. Very disappointing. read more

Had a very good experience with this company and the crew they sent out. Very professional and hard working. I never felt like they were rushing and they took care of our stuff too. We had a treadmill that was unable to fit down to the basement and the company arranged for a contractor to come out disassemble and move it to the correct area. Definitely would recommend to people in the Delmarva area. read more

If I could give zero stars, I would. DO NOT HIRE THIS COMPANY. The movers BROKE the banister in our brand new home and the company is refusing to pay because, "We talked to the crew and they said they didn't do it." Seriously??? That's hundreds of dollars in repair work on a house we've owned for less than a week and had lived in for exactly 3 hours at the time of the incident. Unacceptable. Not to mention the fact that one of the crew members took me aside and said quite frankly that there had been theft issues with certain members of the crew currently inside my home and to watch out for them pocketing things and cash. Omg!!! What a mistake we made in hiring these losers!! read more

High customer service- ownership that actually cares. Good communication and responsive with phone calls and emails. Great company overall for moves. All issues are addressed in a timely and professional manner. read more

Moving is always a stressful time, but these people made it a breeze. Their estimate was quite a bit off, but it wasn't a problem for me, as I knew it was our fault. A friendly staff member came out to give an in-house estimate, but was misled to believe we would be doing a lot of the packing. Trying to save money, but overestimating what we could actually do, had them there an extra four hours. They worked very hard to get it all packed in a very professional and careful manner. Communication was great if they had a question about what, how, or where to place each box in it's proper room once unloading at the new house. There were three guys, but literally did the work of several more. They were so nice and even considerate of our two cats who were a little stressed and let us have five minute breaks if we needed it to feed or console them. All in all it was a great experience that I had to share., I'm eternally grateful for the whole staffs professionalism, courtesy, concern and care. They worked very hard to make us have a great move. read more