I went in for throwing up blood and I had a seizure and one of the nurses said wake up and quit…read morefaking it wasn't my nurse it was an other one my nurse was very sweet and nice and she told me that she knew I wasn't faking it.

The emergency room is horrible. The staff looked miserable. Was sent there by doctor due to…read morepossible rupture disc.? Got there at 9:30 am and was not seen until 3:00. Sat in a chair all day long. Not one person came out to tell any of us a thing. Most of staff look miserable. Got a cat scan and was told to find a neurosurgeon. Was given a shot of morphine, zofran and benadryl. The doctor and nurses were respectful. Emergency room needs a complete overhaul and additional beds. How about some of the top people make less money and get the Emergency room redone and get staff that has compassion.

I had the pleasure of being serviced by the most caring staff at Women's and Childrens center…read more From security Tammy, intake Terrilyn and being escorted by wheelchair by the Technician Ashley and free parking valet. I aapreciate the professionalism exuded by the whole staff. They all should be acknowledged for the care and concern exhibited. THANKS TEAM. A happy patient!!

The horses and doctors were so helpful and nice not dismissive at all. They actually listen to you!!read more

Emergency Room visit on 10/21/25 was a nightmare. Arrived ER first in AM. By evening nurses were…read morein a frenzy. Did not leave until 9:30 PM. Nurse who took care of us was nice but hardly available. When I called on numerous occasions for nurse because of pain had to wait from 30 min to 1 hour. Yall need to hire more qualified and caring staff. We realize ER is super busy but all nurses on computers with little hands on and attention to patient directly.

I went to the ER for severe abdominal pain. I waited around 20 minutes to be seen and received…read moreexcellent care. The staff was very polite and efficient. Thank you!

I'm a disabled veteran,and this hospital is the worst hospital I've ever been to. I was put in the…read moremental Ward. I went to ER because I heard a pop in my back after I cough. I was in a lot of pain. The doctor did a X-ray and he said he didn't see anything. I'm not stupid like a doctor, I'm wondering why a CT was not ordered. I'm a black man and I hate the way I was treated at this hospital. Never again and I advise you if you are black do not go there

Probably one on the worse experiences ever. 5 hours..., no doctor, no test results, nothing…read more Horrible.

I'm sitting in my hospital bed as I wrote this review. I've been waiting for my nurse to come help…read moreme for almost 30 minutes now. I have three broken ribs, a pneumothorax and pneumonia. I can barely breathe, yet, here I am reviewing a hospital on Yelp at 5:00 in the morning. Extreme incompetence in the Med-Surg Unit. They didn't even know how or where to stick the heart monitor leads on me when I got up here from the ER. I was told I would have 2 chest x rays yesterday and only had one. I was told I would have a maintenance medication to replace my own prescription that I brought with me to the hospital. Three days later and I'm still waiting on that maintenance med. I'm lucky I haven't stroked out or gone into a coma, as this medicine is a benzodiazepine and isn't to be stopped cold turkey. Sunday night, my oxygen tube fell off my bed and I called the nurse to help me out because I couldn't breathe (pneumonia), and it took her about 10 minutes to get back with me. I'm told not to drink anything, but hydration is a great way to help heal pneumonia. Nobody has collected a urine sample once since I've been here, yet every time I go to the bathroom I have to urinate in a plastic container that sits between the toilet lid and rim. They dump it every time I go to the bathroom so I'm assuming I'm not getting any bloodwork done while I'm here. I'm experiencing extreme swelling of my knees and feet, but I have to wait until a doctor starts rounds here shortly. I'm told within 30 minutes, but their 30 minutes seems to be closer to a couple of hours. If I make it out of here alive I will never come here again. I usually love this hospital, but this has been the worst experience ever, for me. There's so much more that I could say, but I've covered the main issues so I will close this up now. The only good thing about my stay thus far is my LPN, Gerri, and nurse Linda, who came up from telemetry yesterday. The respiratory therapist is nice, too. I feel like I'm in a negligent environment and advise you to get to a different hospital if you want quality treatment and to feel like your voice matters. All the best.

Called to set up an appt with a certain doctor, was told it was a walk in clinic and an appt…read morecouldn't be made, she was very rude about it too. Arrived to the main campus to get directions to said walk in clinic and the black security lady in the front was so rude. She told us very rudely that since Covid is a thing that we don't have a walk in clinic. Took all that back talk to finally tell us that it's called an urgent care not a walk in clinic. Hospital itself is good but the black female security guard needs to be fired. She shouldn't be representing this place. So I'm giving her a 1 star. Not the hospital itself. Lady if you're seeing this, go get a job you actually like. No one Is making you be a security guard. Do better sis

We had a great experience here for day surgery. The staff took excellent care of my husband. I was…read morewell informed in the waiting area. Nice place & free coffee & water!

If you ever need eye surgery, this is the place to have it! From the moment you walk in, someone…read morewill help you, and that service continues even after you leave. Someone will call to check on you a day or two after you go home. This is how it must feel to be rich and important!

Terrible customer service. Unprofessional and lack of communication amongst registration staff…read more Took 20 minutes to get registered for a scheduled xray and it was not due to long lines or lack of staff. It was the result of lack of communication which caused unnecessary stress for my 78 year old grandmother recovering from surgery where she had four chest tubes. So the walking back and forth between registration stations and the front desk caused her to have increased trouble breathing. Do better. Communication is simple.

Amazing medical service and cardiac care. Very pleased with the faculty and staff. Extremely…read moreskilled in the procedure and pleasant environment.

My boyfriend recently had CABG surgery there. His surgeon was excellent and the nurses I saw who…read morevisited him during the daytime in the ICU were excellent. I want to especially commend Baylor for his prompt attention and excellent skills. I do want to say, however, that I could hear several nurses gossipping about "problem patients." However, at night, when care should be more compassionate and attentive, he was paired with a nurse who first admonished him for calling out even though the call button on his bed wasn't working and the remote wasn't within reach, but less than 48 hours after he had CABG surgery, he asked for a urinal to go to the bathroom in the ICU. When he spilled some on the floor, the nurse was incredulous, like, how did you do this? My boyfriend is a former Army Ranger. He has been through many things and trust me, that was more humiliating for him than a lot of things he has been through. He does not have time to make things difficult for someone whose only job is to have a certification for people who are mostly asleep. Honestly, if he would have told me this while he was in hospital, I would have addressed it then, but I am addressing it now. He claims not to know this nurse's name because he's a nice guy, but I am not that nice.

Not a good hospital they would not let my brother and I in the ac on a 101 degree dayread more

The staff for the most part are very compassionate and friendly. There were no fights or patients…read moregetting out of hand. The adult inpatient unit is clean and they make it a point to keep everything as low key as possible. The food was above average during my stay

Had a seizure here after being prescribed seizure drugs, and not having any seizure disorder. Pre…read morecovid. Was insulted here and treated very cruelly by staff.