I have been a patient at Park Nicollet for over three decades. Awhile ago I lost my job and needed…read moreto cash pay for medical help. The most recent example of the exploitation of those who are without insurance is a 10 minute phone call "virtual visit" I requested for some antibiotics to be prescribed for bronchitis. The doctor who called me (Dr. Kim) was helpful and issued a prescription for the antibiotics, but I was SHOCKED to see the bill for $512 for a 10 minute phone call... And that, ladies and gentlemen, is a perfect example of all that is wrong with Big Pharma and their ruthless control over the Medical-Industrial-Complex today...

I recently had a colonoscopy with Dr. Oliver Cass. I was dreading it for years but I had an…read moreabsolutely wonderful experience with Dr. Cass. I typically do not take the time to complete surveys or give feedback, but I feel compelled to share my experiece with him. Dr. Cass was a wealth of knowledge, kind, compassionate, and took the time to walk me through the entire process. He answered all my questions prior to the procedure and sat with my husband and I after to explain his findings. I have never had an experience with a physician like this. My husband continues to randomly remark about what a wonderful man he was. And he truly is. I ended up having several polyps and he suggested I come back in six months. I will have no anxiety about going through this proceedure again because I trust him 100% and know the experience will be painless. He should teach new doctors what exceptional health care looks like. The man is truly a gift. Stephanie J

I use Mill City Clinic as my primary care clinic since 2020. I've been there perhaps 15-20 times…read moreover 6 years, for annual wellness check-ups, whenever I've had infections or minor problems of any sort, when I need a referral, etc. The usual run of issues that happen to an older (early-to-late 60s) person. I've never had a problem getting a quick appointment, getting help from the nursing staff, or other delays. No problems whatever with my visit summaries going immediately to MyChart. As they're associated with the UM doctors' network I know I'm getting great care and when referred, will also be receiving superior treatment (I've had colon surgery and a hernia operation through their referrals. Overall one of the best clinics I've experienced over might lifetime.

DO NOT use this clinic. They have a ton of doctor turnover. I had one of my doctors actually…read moretell me they were leaving because she wants to be able to provide better care for her patients and the clinic is only focused on making money. I have also had a ton of issues with them coding my visits wrong, so my insurance does not cover the appointment. Example: during my annual physical exam which is covered by my insurance 100%, however, the DOCTOR asked me additional questions regarding my overall health and because of that they didn't code this visit as an annual physical exam so it was not covered. They did the same thing with my annual Mammogram. They mis coded this visit so it was not covered 100%. They are only focused on making money and not on the patient care. It's actually unethical.

An update to the handicap parking problems…read more The only handicap spots are still only in a parking lot you have to pay for. The clinic told me there was "plenty" of street parking. There is not. On either side of the building that is no parking on the street. There are parking spots in front of the building on the street. Those spots are limited because of competition with customers to about a dozen business and several apartment buildings. This location is between two bus stops so you'll have to walk at least a block to get to the building.

Overall great staff. They are attentive, kind, and very knowledgeable. I love my doctor there and…read morethe nurses, techs, lab techs, and front desk staff are all wonderful. It's a little bit of a drive for me to go here but I don't mind because of the quality care I receive here.

Billed my insurance incorrectly and no one picks up the phone to correct it. Yet they are not…read moredelayed in continually sending me text reminders.

I have been coming to this clinic since 2014. HCMC has been a good hospital to me…read more My doctor is Ayham Moty MD he has been very thorough all these years. People come here because they have excellent doctors. Immigrants come here and they are treated nicely. Parking is always available. The place is always clean and the pharmacy always super busy. They ship it to you if you need to.

The very best Physician care Anywhere. A place to go where " Everyone knows your name"…read more Medical care that can't be matched.

I saw Dr Jacob Liston for helping me to find the cause of my anemia. He has a great and genuinely…read morecaring bedside manner. He takes the time to address all your concerns and doesn't make you feel stupid for asking. You can typically get in to see him in a reasonable time. The ladies in the office are nice but it took one of the nurses 4 times to get my blood and lots of brusing later. If you go, ask for the russian lady with short brown hair she is the one who knows how to draw blood, otherwise good luck. **Edited, Dr Liston helped me deal with thyroid and Hpylori problems, He truly listens cares and is the best internal med dr around! Super bedside manner, TOP DOC!!

Allina Health Wellness Visit Good personal attention…read more Staff was professional. After Visit Review is comprehensive.

After seeing my regular doctor for over 10 years, the downtown Allina Clinic closed, and I had to…read morefind a new clinic and a new doctor. I went to see Dr. Martinez for my annual physical for the first time, anxious and excited to meet the new doctor I picked. I made the mistake of assuming that my time with her would be similar to the many physicals I had before.Unfortunately, things turned sour the moment I saw her. My experience with my previous doctor was always about my care, and her full attention was on me to examine me and answer all the questions I had during the ~30 minute physical exam every year. There was nothing I couldn't ask her in that time that would trigger a different billing code other than an annual physical.Dr. Martinez immediately made my visit's focus about billing, wanting to change my appointment to an acute visit instead of a physical because I had questions and updates about my health--which was just standard practice between my previous doctor and me. I didn't have any new symptoms that had not been discussed with other doctors before, but somehow I got billed for both a physical and also an acute 30-minute office visit.My whole visit was 30 minutes long, which included my wait time while she was running in and out, wait time for labs, and the lab work itself. So even if she interpreted my general health questions and updates as something outside the scope of a physical, I'm not sure how she could bill me for a full physical and a 30-minute consult when I saw her for 20 minutes max--and I'm being very generous with that estimate.She was mean, argumentative, completely unhelpful, condescending, and used split billing as a predatory billing practice. She is the definition of how to take care out of healthcare.

Most people don't like going to the doctor but they know it's necessary and very important to do…read moreso. When I visited this clinic for my annual check up I felt like the cleanliness of the facility, the modern design, patient -doctor and medical staff treatment, and ease of maneuvering through the different clinics were phenomenal. It was a combination of going to the airport without the hassle and the customer savvy style of the Apple Store. I literally had my mind blown because I was very impressed that staff were required to wear uniforms like airline staff. I was assisted at check-in by the staff who took my picture with the Microsoft surface and then gave me a badge to wear while I waited to be seen. As I waited - which was not long at all, I noticed that they had a complimentary refreshments station with coffee, tea, hot chocolate etc. At every turn I was impressed. Then when I went to get labs done I received a buzzer, similar to what you get at red lobster or Applebee's when you wait get notified that your table is ready. I was in and out of this place in no time. Loved the efficiency and hope they maintain this high level of service. P.s. They also have a cafe!

What an outstanding organization. My mother is battling myeloma and underwent a stem cell…read moretransplant. She's been doing daily visits to this clinic to have her blood drawn and checked. It is so clean, easy to navigate and the staff is AMAZING! So friendly, so patient and so helpful. They are never rushing any patient so sometimes may be running a few minutes behind BUT they truly value your health so they are just ensuring everything is right before sending you off. They also have shuttle service to nearby apartments. Beautiful artwork displayed by prior patients. All around it is just a great place to be if you need to have something like this done!

U was a longtime patient, as well as many family members. The alcoholic ex family probably still…read moregoes there. My first provider retired, I saw another that treated me through multiple illnesses and injuries. Referred for therapies like PT and a fantastic chiropractor to help with a back injury. I'm now dealing with needing another surgery with the same surgeon he sent me to. It's pretty ridiculous that some complain of the wait time for new patients. I worked elsewhere, the wait times were well over 6 months for some senior staff members and education classes we provided.

Always a great experience! They are kind, take their time and really listen. They are very…read moreknowledgeable and I never have to wait long to get in!

I had a urgent health issue come up and the nurse practitioner clinic was able to get me in the…read morenext day with an appointment. All of the staff were very friendly and very helpful. The Head Nurse truely gave me a very professional assesment and was able to get my a high priority to the next specialist. I would highly reccomend this clinic and will most likely return when needed.

Was called in promptly from the waiting area and had two very good nurses. They were friendly,…read morelistened well and gave helpful suggestions - all I could ask. Some of the reviews are disturbing. During COVID, many staff eventually quit due to exhaustion from months of long hours, grief and discouragement, and an atmosphere of abuse from some patients and family members. Now there aren't enough nurses. It's a very real problem, but badgering those who stayed on sure won't help. Best to take complaints to administration.

I like the one stop nature of this facility. There is parking available, a pharmacy inside, and…read morethey can do labs. The check in process was easy and the ladies at the front desk were lovely. Rae got me settled it and she was just honestly the best. She was so kind and patient and really made me feel confident in my choice to come here to get established. I chose this facility because many of the providers were listed in a recent article of the best physicians in Minneapolis. It's a teaching facility so I was able to see a second year resident. I was able to read their bio ahead of time which was really nice. There was a med student in my appointment which was hard for an initial appointment (though I did consent). It would've been nice as an initial appointment to just be with the physician. Dr. Christianson was thorough going through my medical history and getting things updated. I feel like they really care and inspired confidence in them as a provider.

Overbooked and understaffed. I don't bother showing up 15 minutes early because they call me in 30…read moreminutes late anyway. The doctors don't feel any sense of urgency but they are nice enough. Not the best clinic but I'm sure there's worse.