We booked our rooms 5 months ahead for a group of 12 cyclists. 4 days before we arrived they emailed to *ask* us if we could take three of our rooms at another hotel. They said "OK, we will fix it." After a long day of cycling we arrived and they tell us that " three guests in three different rooms had an accident and are in the hospital. So, the rooms were still occupied." Isn't that amazing?! They knew four days before the accident! We call that a lie! And this lie is from the owner's daughter-in-law.
We missed some prearranged seeing and now our group is split in two and we are on bikes so it is very inconvenient. What a mess. What a lie.
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