Absolutely the worst veterinary care I have ever experienced. I have been in the equine business…read morefor 25+ years and I took my mare and foal in to be treated for what I assumed was a simple infection as my regular vet was out of town. Vet wasn't able to answer any of my questions and did nothing for my mare. Ended up persuading him to keep them both overnight as my foal was not sucking and got a call the next morning he had passed in the night. Vet didn't even call to let me know he had gotten worse I was under the impression he was improving. Diagnosed as "sepsis" without any blood work. Felt they did nothing for my foal. WILL NEVER RETURN.

Great place to board your dog or cat. Large, clean dog boarding area. Each dog has an individual 4…read more,10, run and gets walked 2x daily. AC and Heat as needed....and music!! Cats have a great Cat Condo near the waiting area where they can see everything that goes on. Really nice and clean and friendlly, professional staff. Vet on site.

Disgusting customer service. The gal that answered the phone did nothing but sigh and huff and puff…read moreon the phone and eventually slammed the phone and hung up I can't even began to describe how appalled I was after coming form out of town and listening to my mothers phone call with them.

My spouse and I have been to Family Animal Care in Ottumwa three times so far (9/21/2023,…read more10/18/2023, and 11/8/2023). Our first visit was a last-minute emergency appointment for our cat Sophie who was having stomach problems. Kaitlyn, a Veterinary Assistant, was very kind and helpful. Dr. Drew White, a Veterinarian, was extremely professional, thorough, kind, and compassionate. He expertly diagnosed Sophie's problem and gave us some medicine that helped her feel better. Our second and third visits were vaccine appointments for all three of our cats. One of our cats hates riding in the car, and she made a mess in her carrier on the way to the vet. We didn't ask or expect anyone to do this, but Chloe, a Veterinary Assistant, offered to clean the carrier for us. My spouse and I were amazed by her proactive helpfulness and kindness. We appreciate you, Chloe! Dr. Drew White and Chloe were exceptionally friendly, helpful, and attentive during both of our vaccine appointments. Dr. Drew White answered all of my questions clearly and thoroughly, which I appreciated very much. He has a great "bedside manner". The high quality care our cats have received (as well as the high quality service we have received) influenced my spouse and I to switch from our old vet to Family Animal Care. Even though it's a longer drive, it's totally worth it for us. In my experience, Family Animal Care's prices are fair and reasonable. We're so grateful for their awesome staff and facility. Thank you, Family Animal Care!

My local vet recommended here and I am extremely impressed. Great building, smiling happy employees…read morewho are quick to assist. I am confident in switching here permanently even if I have to drive as far as I do. I am 100% sure they will take every action to keep my animals healthy.

I took my dog there to get his nails trimmed. I told them that he needs to be sedated because he…read moregets very aggressive at the vet, and I didn't want him to bite anyone. He's a pit mix so his bite would definitely do some damage. When I checked in I said I was there for a nail trimming appointment and that my dog needs to be sedated. The lady at the front desk said "Well, we can try without it." I said "I'd really prefer that he be sedated because he gets aggressive around people he doesn't know." She said something along the lines of "We'll see." So she takes me back to the room and we wait for the vet. The vet comes in and says "Ok, I can take him." I sat there confused because any time he's gotten his nails trimmed before at a different vet, they do it in the room. So I said "He needs to be sedated." He said "We can try doing it without." I was really frustrated at this point and said "He gets really aggressive during nail trimmings and I don't want him to bite anyone. He needs to be sedated." The vet said "I can handle him.", and took him out of the room. The whole time I'm sitting waiting in the room, I can hear my dog in another room screaming. I was very tempted to go back there, grab him, and leave. When the vet came back in the room with my dog, his paws were bloody. They had cut him down to his clique of his nails. I only noticed this because he had gotten out of his harness and I had to put it back on him, which goes to show how much of a fight he was putting up. I feel horrible for my baby that he had to go through that and come back to me with bloody paws. Had the vet listened to me and sedated my dog, I feel like a lot of this could've been avoided. I will not be returning.

This is a tremendously outstanding group of young veterinarians. They are also great with small…read moreanimals such as dogs and cats. They are the best in south central Iowa.

I called at the last minute to re-order my Sasha's eye ointment. Kari took my payment over the…read morephone and put Sasha's ointment in the mailbox. Excellent excellent veterinary. Dr. Judkins and his staff are absolutely amazing!!! They've been there for me for 22 years now!

I love this Vet office! I had gone with my daughter, who lives in the area, when she took her dog…read morein. And everyone there was so wonderful. So much so, that when my cat needed to be seen, I gladly drove the 50 minutes it took to get there from my home. I highly recommend them for all your furry pet needs. :)

There was an accident and unfortunately are a long time family pet family pet was killed. I was out…read moreof town the decision was made to Garvers to be disposed of once I learned of this decision. I did not agree and wanted to bury my best friend on the farm where she belongs. After I returned home from my business trip I called them and said that I would like to pick up my dog. I picked her up the lady at the front desk was very nice and understanding. I asked about a return of the $120 that was paid. They did not want to return the money I told them that no services were rendered and that was Not acceptable. I left my phone number. They checked with one of the owners. They charge me $60 to put my dog in the freezer. We've done business with them before but I will never do business with them again. I could understand possibly thirty dollars but Sixty dollars is outrageous for nothing.

My partner has used Garver's for years and is extremely happy with their care for all of his dogs:…read morepuppies and adults alike. The staff is always friendly and extremely helpful, even when called out in the middle of the night for an emergency.

Clearview Animal Hospital worst vet clinic in Bloomfield Iowa…read more You want a horrible vet to take your pets to then take them to Clearview Animal Hospital in Bloomfield. They will change their prices without letting you know until you go to pay. I have two dogs one is under 60lbs & the other is under 25lbs they get kenneled in the same kennel. We kenneled them for three days and they charged us over $84! What! That's more then we have ever paid in Des Moines when we lived there. I called to discuss it and was told they sent letters out(I NEVER received this letter, I did get a shots reminder) and they had a sign in the office(the office no one was allowed to go in, they made you call and they came out and got the animals) I was told "well we did our footwork for this". What!

The staff is very professional, they have the equipment needed for testing and diagnostics, fair…read moreprices, and a very nice, and clean environment. I have been taking my dog here for many years. Thank you

Having used about all the vets in town over the years Pipestone is the only one will use.Service…read morehas been great always and they take time to explain what are going to do along with possible options. I get grooming done every 6 weeks on 2 Poms mainly because I cant or scared to cut their nails ,they always look great when pick them up.Only complaint have is think prices are increasing a little fast since got new building but my babies are happy and any health problems that I have missed are always brought to my attention.Medication refills call in the day before and they are ready usually the same day and have never had to wait. Great Job Pipestone