Oh my. I am a massive movie and cinema fan. I visit the movie theatres a lot. I can safely say this…read moreis one of, if not the worst movie theatre I have ever encountered. Not on one visit, but every visit. It is shameful, embarrassing, a rip-off, a punch in the face to all that pay to go there, and a crime against the movie industry.
If there was any other theatre in the Comox Valley I would not visit here at all, sadly there is not. I urge people to write to guestservices@cineplex.com and ask them to come to the Comox Valley and build a decent theatre.
Service: What? The 12 year old kids that work here don't know the about the offers, don't know how to be polite, serve efficiently, look you in the eye, assert any kind of customer service, or generally look presentable. They don't know what showings are 3D or not, and don't always tell you, or hand out glasses even.
Price: If this cinema was $2 a ticket, it would be a rip off. So when they charge so much for tickets, and snacks, it's a real slap in the face.
Screen: A bed sheet and a projector from Best Buy would look better. The main screen has a hole in it that has not been patched or replaced! C'mon.
Sound: Has it's ups and downs, literally. It's as though they gave the volume control to senior couple with different hearing aid settings.
Seats: Take a boulder with you - it would be more comfy than whatever you sit on in there.
Cleanliness: Kids aren't that clean, so makes sense the cinema isn't.
Experience: There isn't one. Every time we go here we vow not to again. But it's the only place in town! Argh. That's why people go there, not because they enjoy the experience of Landmark Cinemas.
If other businesses were this bad, in all aspects of their service, they would be out of business. Unfortunetly these clowns are the only business in a large area, and they know it, and just don't care.
Going to the movies should be an experience. It should be a joyous night out. It should be a fun event, a great date, a great kids day out, an event, something to talk about for days after.
Landmark Cinema is incapable of providing what people deserve for their money, how Hollywood artists deserve their work to be seen, and what can help prevent piracy and ensure that the medium continues for generations.
Stay at home, download something instead. Watch paint dry. Pick your nose. Take a walk around the block at dusk. Just don't go here.