I took my vehicle to the dealership to have the wheel warranty repair a damaged wheel. They sent me…read moreto colors on parade to have the wheel repaired. Upon arrival I went back on the shop as there is no one in the front office. Not a big deal I get saving money and not having office personnel. I was meet by the employee that was going to repair the wheel and gave him the key to the vehicle. He took me to a waiting area and took the vehicle to the back to repair the wheel. After about an hour he came to waiting area and said it was all fixed and as close to the factory look as he could get it. We walked out side and immediately you can see lines all in the wheel from where it repaired. Upon further inspection I noticed the rough groves in the wheel all over the entire face of the wheel. When I told the guy this was not going to work he got upset and started to inform me that's the way the factory wheels are . So I showed him how smooth the factory surfaces on the other wheels are and he got rude and and really upset. At this point he told me that's it was a great job and I was being petty. He then when to get the owner to explain to me why this was a good job. At this point the owner told me the same it was the same as the factory. When I told him the factory wheel's surfaces didn't have groves in it he stated it's because they are powdered coated and that wheel would need to be powered coated . That's not a big deal could have just said in the beginning hey we got it fixed we don't want to hold you up can you bring it back to be powered coated and that would have been fine instead of telling me they did a good job and trying to leave it like it is. At this point I'm over it and decide to just take it back to the dealership and deal with them. So I set in the vehicle and called the dealership to explain my issue with the workmanship and told them I'm gonna bring it to them . While I'm on the phone with them the employee comes back out snaps a picture of the wheel and mumbles something so I roll the windows down to tell him I'm just going to take it up with the dealership . The guy gets rude again and starts cussing me and telling me how he is gonna pull me out the vehicle and beat my butt " not nearly as nice as that". The owner comes back out grabs his guy and another guy come up punches the door of my vehicle when I say hey you just hit my vehicle he yelled me if I don't leave that's not all he is going to hit. . So I was verbally assaulted , physically threatened, and my vehicle was physically hit . I believe all the are criminal acts. I'm still debating if I should press charges against the two employees at this point. . I would definitely hope these acts are not a representation of the owners beliefs how a business should conduct business as this could have been easily resolved by just saying upfront that they need to powder coat the wheel and could I bring it back another time to slow them to repair the wheel correctly. And of course I would have said no or thank you and brought it back the next day . I did wait to give the owner time to decide to the right thing and apologize for his employees actions before deciding if I wanted to leave this review or press charges or nothing at all. I hope the owners learn from this incident and treat future customers with the respect they deserve. Sorry for the crazy long review but I wanted every detail in here as I'm a business owner and reviews never tell the whole story.

From the owner: Colors On Parade is the national leader in non-collision auto appearance services. This includes…read moresmall to medium sized damage from scratches to dents. We also offer wheel restoration services and a wheel lathe trim alloy wheels back to original metal state. We also offer window tinting, paintless dent repair, touch-up and powder coating. We service dealerships, fleet companies, individuals wanting to save money and not make insurance claims. Local and Veteran owned business.

I called for information on getting help with towing a commercial truck and trailer that went down…read moreon I-49; I was pretty disappointed after choosing them for their good reviews. From the conversation and the situation, it appeared he really didn't want to be bothered with the difficulty or situation, instead of saying, "I don't want to do it," or " I'm not ready to deal with something like this," he lied and said, "Oh, we don't have anything available right now, but you can call this other place." Truly disappointing. I truly hope they edit this: "With over 50 years experience we are confident that we can handle about any job out there. We understand that if you need our services that you are already under enough stress so we make every effort not to add to it. We treat every job we do as if it's our own mother."

I run a 24 hour road service company in Texarkana and the surrounding areas called D&J Truck…read moreRepair. They have always helped me out the best they could and been very fair on their prices when the job was to big for the side of the road. I wound recommend them to anybody that needs a tow.

I would give 0 if possible. I called to ask a question about the invoice and the man in the…read morebackground was SCREAMING AT THE PHONE. I had a simple question and they freaked out. THEY LIED TO MY PARTNER AND OVERCHARGED. I have never been spoken to like that by someone who I AM PAYING. THE NASTIEST ATTITUDES IN THE WORLD. IM GOING TO BE PRAYING FOR YALL. I have already worked with multiple shops around the country and this is by far the WORST.

From the owner: 3 Bay Shop mon-fri 8am - 5pm 24/7 Road Service…read moreTruck and Trailer Repair