I would definitely recommend Spring Cypress Senior Living. Everyone is very friendly. The facility…read moreis very well kept. The admissions lady was very informative and helped answer so many of my families questions.

I cannot say enough about how wonderful Spring Cypress Assisted Living is! The staff (April, Linda,…read moreDrew, Brandon and so many more) are so caring for my mother. The residents including my mom are happy and have so much to do. The activities are fun and the activities director Shelley puts her heart into keeping everyone busy. The facility is clean and does not have that clinical look. It's like walking into a luxury resort! The dining room is beautifully set where you can enjoy a true restaurant experience from a varied menu everyday! Thank you Spring Cypress for welcoming my mother and making assisted living a great experience for my mother and family.

The beautiful piano is an expensive Steinway grand piano donated to the Conservatory retirement…read morehome by Jim McGloin who lived at the Conservatory briefly. About 6 months ago, Jim passed away. The Conservatory is a luxury retirement home with an average rent of about $4500. As I walked through the hallways, there was fruit infused water to hydrate guests and residents. Near the L1 restrooms is a wall of fame of veterans as well as a Victorian looking stairway which led me to the second floor. I turned right into the hallway where table after table were the elderly residents playing games together. They were well dressed. We exchanged pleasantries and I arrived at the end of the hallway where the piano and event was. It looked like a pleasant retirement home with an expensive price tag to match. I can't help but sense the loneliness of a few residents as they return to their rooms.

My mother has lived at The Conservatory at Alden Bridge for 3 years. The staff are so kind and…read morededicated. They know the residents name and genuinely care. My mother recently celebrated a milestone 90th birthday and Lynda Brown, the Director of Celebrations (yes, that's her job title) took the stress away from our family in planning this large event. April DelValle, the Culinary Services Supervisor and Michael Sevier, the Chef were also incredibly helpful in planning a private family dinner. I'm incredibly grateful for ALL of the staff who take the time to know my mother and inform me of her well-being when necessary. I know she is in good care and continue to live independently. The facility is beautiful and there are lots of activities for my mom to participate in----even church and senior fitness classes.

I absolutely love this place. The staff is so attentive and caring…read more They have such a warm, homey feeling. The care is terrific and each resident is treated like family.

This place is terrible! My mom was there for a month and we had to move her. She developed a…read moreterrible bedsore. They were understaffed! The director, Terri lied to us. The caregivers said they did not like the director because she only cared about the money and not the staff. They were overworked and understaffed. There was one rough caregiver, the regional director said she wasn't abusive just moving fast with my mom. Please do not take a loved one to Harvest HOme and Inwood Crossing! You loved one deserves a better place than this location.

I've worked here for 8 years and all I can say is this place is beautiful and one of the best…read moresenior facilities I've worked at in my 20 years in this field. Highly recommend the village at gleannloch for all your senior needs from memory care, skilled nursing, assisted living and independent living.

My mom has lived in an Independent Living apartment at The Villages of Gleannloch Farms for 3…read moreyears and I cannot tell you what a blessing this community has been to her and to our family! The recently remodeled décor is beautiful, warm and inviting and they offer every level of care from independent living cottages and apartments to assisted living, memory care and even skilled nursing. But the staff is what truly sets VGF apart from the rest. The professional and knowledgeable office staff, the fun and creative activities directors, the friendly and accommodating dining team, the nurturing caregivers, the helpful and responsive maintenance teams, the kind and thoughtful onsite pastor, the proactive and caring nurse navigator, the beauty shop gals, the helpful drivers and everyone in between, the VGF staff truly cares about each resident and makes everyone feel right at home!

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

I have been living at Spring Creek Village for almost a year and we are moving out at the end of…read moreJanuary! The promises were wonderful when we were shopping, but the reality has been disappointing and worse. Service has been poor, meals are boring and there is little follow through on promises. They have over medicated my wife, lost some of her medicine and the red "emergency" button in the room did not work when we needed an ambulance. It is now reported that an employee was asked to repair the button in one resident's room and said that since there was a button in the bath and one in the bedroom, he did not need to repair the broken one. And, yes, the manager has heard about each of these and the problems remain. Beautiful facilities, some really nice staff and it looks fantastic, but I am truly excited about our move in a few weeks and have high hopes about improving our circumstances. AND, we are saving over $1,000 a month!

Moved my mother in April 2019 and recently left. Our 500.00 pet deposit is considered…read morenon-refundable despite the unit was left in immaculate condition. The carpet was completely replaced a few months ago from damages resulting from the freeze. She had to move to another unit for several weeks and the cat was never a problem. So now we lose our lease because of a existing policy while we have made adjustment to major things like COVID and broken water pipes. The existing carpet is not in bad condition and any supposed pet stains are minor.

This place is AMAZING. the people are wonderful. An absolute gift from God that my mother can live…read morehere. Where can I find two more stars for my review? Never expected a Senior Living place to be nicer than a Marriott!!

Wanda, Aunt Wanda to some, has resided at Grace for almost a year. The leadership and staff are…read moretaking great care of her. This is the third assisted living location for Aunt Wanda. The other locations simply did not provide the expected and advertised care. Grace Residential Care Home does. I'd even go so far as to call it "overwhelming support and care." We are confident that Aunt Wanda is taken care of - no worries. The facilities are sharp, clean, well appointed, with a beautifully manicured patio and yard area with wonderful blooming plants. The staff are friendly, professional, and know how to care for our loved ones there. I couldn't be more pleased. Check them out.

I can't emphasize enough what a blessing Grace has been for my mother and our peace of mind. Lidia…read moreand her staff are caring, attentive and kind. My mom is always clean and content. The food is homemade and the residents all say it is delicious. Our experiences at the past two memory care facilities were disappointing at best, and we never felt 100% comfortable. With Grace, I never have to wonder what is going on, because Lidia texts or calls me regularly if I need any information. I know my mom is extremely well cared for, and is shown love and affection daily. She went through a short combative phase and they were patient and helped us find a plan that alleviated her stress. She has really enjoyed the musical groups, crafts and special events. They even make sure she has her favorite gospel music on her tv! I really can't recommend Grace Residential highly enough and am so thankful to have such wonderful people care for her during this difficult stage.

This senior living center was my parents' home from 2017 to 2022. I cannot say enough wonderful…read morethings about the facility, the staff, the amenities, the complete comfort I felt for my parents every time I was there.

First impressions are good, elegant lobby areas, nice dining room and apartments, but once you get…read morepast the built environment to things where people are involved, things plummet quickly. I have a relative and know of others living here. First the food quality is mediocre at best. It fluctuates as they tend to cycle thru chefs. Secondly, don't ask them to go out of their way on anything, especially the entitlement Becky in charge of the transportation. They are supposed to provide transportation to doctor's appointments and the like, but often times leave elderly people, sometimes on portable oxygen, waiting for 30 -45 minutes or longer. If they need a wheelchair or some other reasonable accommodation, don't expect it without a fight. Customer service is not their specialty, but attitude that you owe them is. Then at the end of the year instead of the company paying their employees a Christmas bonus, they squeeze the residents for it. We're not talking $100 - $250. They "suggest" $2 -$3 a day. That's $730 - $1,095 per unit, they have 190 units, so they can rake in over $200,000 extra that they don't tell you about when you move in. They just say "oh there's no tipping!" I guess until the end of the year. If you're loved ones use oxygen, just also be aware they do NOT have any back up generators, so the next time there is a hurricane, (and one will surely come, and when it's mercilessly hot too), they will be left sweltering in the dangerous heat with no AC. The ground floor also flooded during Harvey, which knocked out most of their amenities for quite some time. Don't be fooled by the grand lobby, the service here does not live up to what you might expect at first blush.