I've worked here for 8 years and all I can say is this place is beautiful and one of the best…read moresenior facilities I've worked at in my 20 years in this field. Highly recommend the village at gleannloch for all your senior needs from memory care, skilled nursing, assisted living and independent living.

My mom has lived in an Independent Living apartment at The Villages of Gleannloch Farms for 3…read moreyears and I cannot tell you what a blessing this community has been to her and to our family! The recently remodeled décor is beautiful, warm and inviting and they offer every level of care from independent living cottages and apartments to assisted living, memory care and even skilled nursing. But the staff is what truly sets VGF apart from the rest. The professional and knowledgeable office staff, the fun and creative activities directors, the friendly and accommodating dining team, the nurturing caregivers, the helpful and responsive maintenance teams, the kind and thoughtful onsite pastor, the proactive and caring nurse navigator, the beauty shop gals, the helpful drivers and everyone in between, the VGF staff truly cares about each resident and makes everyone feel right at home!

I absolutely love this place. The staff is so attentive and caring…read more They have such a warm, homey feeling. The care is terrific and each resident is treated like family.

This place is terrible! My mom was there for a month and we had to move her. She developed a…read moreterrible bedsore. They were understaffed! The director, Terri lied to us. The caregivers said they did not like the director because she only cared about the money and not the staff. They were overworked and understaffed. There was one rough caregiver, the regional director said she wasn't abusive just moving fast with my mom. Please do not take a loved one to Harvest HOme and Inwood Crossing! You loved one deserves a better place than this location.

The care staff at PHC is exceptional. I've spent some time volunteering here, and always leave…read moreknowing that there are still places that care. The leadership team is the cream of the crop and the Executive Director Mandi has great interpersonal skills. Her unparalleled level of compassion shines through her motivated approach to caring for the residents. She's never too good to help in any capacity. I'm proud to know this collection of amazing people.

Parsons House has been home to my sister for over five years. I can't say enough about this…read moreAssisted Living. I wouldn't trust just anyone to care for my sister, but I can sleep at night knowing she is well cared for and in a loving environment. The staff is superb. Steevie has been the director since we have been there, and she has become a friend, she goes above and beyond and is caring and professional in every aspect. Michell is also a long time employee and always has a quick smile for the residents and is very professional and kind. Her daughter is now working there! It is hard to place your loved one in a home, but Parsons makes it a easier. They have many activities, and the dining room is very pleasant with very good food. If you are looking for an Assisted Living, I highly recommend Parsons House.

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

I have been living at Spring Creek Village for almost a year and we are moving out at the end of…read moreJanuary! The promises were wonderful when we were shopping, but the reality has been disappointing and worse. Service has been poor, meals are boring and there is little follow through on promises. They have over medicated my wife, lost some of her medicine and the red "emergency" button in the room did not work when we needed an ambulance. It is now reported that an employee was asked to repair the button in one resident's room and said that since there was a button in the bath and one in the bedroom, he did not need to repair the broken one. And, yes, the manager has heard about each of these and the problems remain. Beautiful facilities, some really nice staff and it looks fantastic, but I am truly excited about our move in a few weeks and have high hopes about improving our circumstances. AND, we are saving over $1,000 a month!

The entire staff at Southern Knights has made the transition for our family seamless. They have…read morebeen kind, caring and involved while taking care of our dad. The facility is well staffed, is always clean and odor free. We started with our dad at independent care and recently moved him to memory care. They are always having activities or socials that include family members to participate. For Valentines they held a Sweetheart dinner cooked by the staff and the food was excellent, the decorations, live music and crowning of kings and queens made this event festive and fun for everyone. I'm proud to tell people Southern Knights Is where our dad is living. It's a smaller facility and that has been a blessing. The staff/resident ratio is above and beyond.

My mother lived at Southern Knights from 2018 through December 2020. It is a great place for your…read moreloved one. They have independent cottages as well as memory care. My mom enjoyed her time in Assisted Living and she enjoyed being around people. They had a lot of activities and crafts also. She went there because she was living alone after my dad died and had fallen several times. It did take her time to get used to calling someone for help instead of just trying to get up and do it herself. The meals were good and they continue to improve life for the residents. I went by the other day and saw many of the same staff members I had known before.

The beautiful piano is an expensive Steinway grand piano donated to the Conservatory retirement…read morehome by Jim McGloin who lived at the Conservatory briefly. About 6 months ago, Jim passed away. The Conservatory is a luxury retirement home with an average rent of about $4500. As I walked through the hallways, there was fruit infused water to hydrate guests and residents. Near the L1 restrooms is a wall of fame of veterans as well as a Victorian looking stairway which led me to the second floor. I turned right into the hallway where table after table were the elderly residents playing games together. They were well dressed. We exchanged pleasantries and I arrived at the end of the hallway where the piano and event was. It looked like a pleasant retirement home with an expensive price tag to match. I can't help but sense the loneliness of a few residents as they return to their rooms.

My mother has lived at The Conservatory at Alden Bridge for 3 years. The staff are so kind and…read morededicated. They know the residents name and genuinely care. My mother recently celebrated a milestone 90th birthday and Lynda Brown, the Director of Celebrations (yes, that's her job title) took the stress away from our family in planning this large event. April DelValle, the Culinary Services Supervisor and Michael Sevier, the Chef were also incredibly helpful in planning a private family dinner. I'm incredibly grateful for ALL of the staff who take the time to know my mother and inform me of her well-being when necessary. I know she is in good care and continue to live independently. The facility is beautiful and there are lots of activities for my mom to participate in----even church and senior fitness classes.

Wanda, Aunt Wanda to some, has resided at Grace for almost a year. The leadership and staff are…read moretaking great care of her. This is the third assisted living location for Aunt Wanda. The other locations simply did not provide the expected and advertised care. Grace Residential Care Home does. I'd even go so far as to call it "overwhelming support and care." We are confident that Aunt Wanda is taken care of - no worries. The facilities are sharp, clean, well appointed, with a beautifully manicured patio and yard area with wonderful blooming plants. The staff are friendly, professional, and know how to care for our loved ones there. I couldn't be more pleased. Check them out.

I can't emphasize enough what a blessing Grace has been for my mother and our peace of mind. Lidia…read moreand her staff are caring, attentive and kind. My mom is always clean and content. The food is homemade and the residents all say it is delicious. Our experiences at the past two memory care facilities were disappointing at best, and we never felt 100% comfortable. With Grace, I never have to wonder what is going on, because Lidia texts or calls me regularly if I need any information. I know my mom is extremely well cared for, and is shown love and affection daily. She went through a short combative phase and they were patient and helped us find a plan that alleviated her stress. She has really enjoyed the musical groups, crafts and special events. They even make sure she has her favorite gospel music on her tv! I really can't recommend Grace Residential highly enough and am so thankful to have such wonderful people care for her during this difficult stage.

Severely understaffed nursing to patient ratio. The place is dirty and a/c doesn't work. A few of…read morethe nurses were great and majority of CNAs were wonderful however again severely understaffed. The therapy team were kind except the head guy. He was flippant and ignored the fact my loved one needed speech therapy for swallowing even though we chose this location for this specific need. No one ever did speech therapy the 23 days my loved one was there which made his swallow issues worsen and lose weight due to lack of eating. The head of nursing was rude and ignored concerns. My loved one failed swallow testing and still she was covering for the nurse one day and brought my loved one pills to swallow and one got stuck and after that he refused to eat or drink even though we had started to make progress. My loved one ended up with a pretty severe uti due to lack of changing him and I had to push for testing to prove this was going on. They were dehydrating him significantly with 3 different types of stool softeners. We had to request Iv hydration due to how dehydrated he was. My loved one ended up with bruises on his toes from pushing against the bed as they are horrible cheap beds that aren't long enough for taller residents. If you are considering this facility go on the weekends. The place reeks of urine and fecal matter because the one wonderful cleaner they have doesn't work weekends. Also, request a camera in the room so you can verify care for your loved one no matter what facility you choose. My loved one was never taken out of his room to socialize or take to the lunch room. He was left in his room alone. Getting older is hard. Our loved ones deserve respect, nurturing and healing. Do better.

Type of Care-Excellent, Care Quality-Excellent, Office Experience-Excellent, Thank You for Caring…read moreRespite Care Team Everybody showed CARE. M.Mc