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    Particular Painting

    5.0 (1 review)

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    Services - Particular Painting

    Exterior staining

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    3 years ago

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    Strawberry Painting & Drywall

    Strawberry Painting & Drywall

    3.0
    (2 reviews)

    I feel compelled to add to my previous review. On Wednesday, they were supposed to show up at…read more9:30Am and didn't. So, I spent FIVE hours cleaning the mess they made, putting everything away, and reinstalling the light switch figures that they removed. Then, at 2:30pm Estik's partner showed up, not even able to speak one word to me. I asked, "What happened to you?" And he called Estik, then spoke into his translator App. and Estik typed into the phone message that he was on another job in Tennessee and his car broke down. I told him I didn't want them to come back because alot of what they did has to be done over. Then later around 3:30pm Estik showed up at my door and asked my to take down the review. Then he was confused about a payment he received from another client and said he didn't want to double charge me. I told him that his $500.00 deposit cleared and the $250.00 cash payment that he asked me for on the first day was processed. He offered to give my money back if I take down the review. On the first day he was here I typed my name and phone number into his phone and he obviously deleted it and blocked me because he asked me again what my name was and for my phone number. One last thing, he left a pile of paint pieces on the floor next to the water heater. I didn't notice until my puppy came to me with pieces of it in his mouth! I was upset and tried to return the paint to Sherwin Williams because they gave me the wrong shade of green. While online I was venting to the person next to me and the worker at the counter overheard my conversation and accused me of being "racist" and refused to help me. In conclusion, Estik showed very poor judgement and a lack of respect. I have never had anyone ask me for cash in advance, abandon the job and leave everything a mess!!!!

    Amazing service! I called Strawberry Painting and Drywall for an estimate, and they came on time…read moreand completed the job. They were friendly and professional.

    CertaPro Painters

    CertaPro Painters

    3.6
    (8 reviews)

    Used them to paint the exterior of my home. Will recommend them. They are very responsive and good…read moreat what they do.

    If I could, I'd give them ZERO STARS!!…read more DO NOT HIRE THIS COMPANY (CertaPro Painters of Asheville and Western NC) if you want a professional job done. It was the WORST PAINT JOB AND WORST EXPERIENCE I've ever had. CertaPro's contractor made a complete MESS of the outside of my house. They left it splotchy and there are still spots that are missing paint. They destroyed 4 light fixtures and painted over 2 doorbells that no longer work (I was reimbursed for these). NOT A PROFESSIONAL JOB! For specifics, read below. When I hired CertaPro, I didn't realize they subcontracted out the work. I assumed they had people that worked directly for them. Not so. On painting day, I got a call at 9 am that the painter was at Sherwin Williams and the color I picked was interior only. So, I drove down and found a that would work. While there, I was told the paint CertaPro was going to use was 4-steps down from the best. I called CertaPro and told them I wanted the good paint instead, which I realized would cost more. The salesman was with a client, so I got a call back later about how much more it would cost. It was now 11:45 am. I'd been told the painter was on standby and ready to pick up the paint once my decision was made. HOWEVER, it was 2 1/2 hours before they showed up at my house (20 minutes from store). It was now after 2 pm. I had requested 2 coats of paint and discussed this with Marvin, the owner of the subcontract firm. He said he sprayed on both coats at once. I should have asked him to leave at that point. Coats of paint are supposed to be sprayed on separately! I told him I was worried about him doing both at once, but he assured me it would come out great. Unfortunately, it DID NOT! I had drip spots, weird textured sections, and bugs stuck in the paint all over the house because the paint didn't dry fast enough; he missed some places completely and sprayed others only once. There was overspray on my foundation, white moldings, and fixtures, and paint drips all over my two porches. It was an ABSOLUTE MESS! Marvin said they would be back the next day to do some final work. However, he did not come. He sent two workers that only spoke Spanish, and I only speak English. I was already upset about the mess, but when I couldn't communicate with them, I called CertaPro. The office manager, April, was the only good thing about this entire transaction. She was empathetic, patient, and calm. She said she'd get in touch with Marvin and the salesman, and make sure they came up to the house. I really wanted the owner, Mara, to come, but she was not available. They showed up a while later and instead of Marvin apologizing, he just said they would fix it. Even though the salesman (who also did not apologize) agreed there were problems and that the paint should have been sprayed on in two parts, he said the standard is if a paint job looks fine from 6 feet away, it is acceptable. I DISAGREE! After 3 days of dealing with a crew that only spoke Spanish, and having to point out all the things they kept missing, they left. A customer SHOULD NEVER have to supervise a contractor's crew, nor show them what they missed! The owner of CertaPro finally called me nearly a week later, on speaker phone from her car, with her child yelling in the background. She also did not apologize! She just asked what it was I wanted. Instead of telling her I wanted the house completely redone, which I should have done, I just said that I wanted all the overspray and paint on my porches cleaned up, and things that had not yet been fixed, fixed. Marvin and the salesman showed up the next workday and left shortly after, AGAIN leaving me with the crew that only spoke Spanish! This whole process was INSANE. The painter AND the owner clearly don't care that a job is done well - just that it's done and over with. SHAMEFUL! To top it off, I was painting the foundation this week and looked up. I guess I should have sat on the ground before I sent them packing, because there are SO many missed spots that I will now have to paint myself.

    Particular Painting - painters - Updated August 2026

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