Stace Rader and the Rader group are very knowledgeable, straight forward , honest and very…read moredependable. Do not get caught in the rut of not knowing your coverage- call Stace and protect yourself against mayhem!!!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Winchester, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I had been a customer of Allstate and the Bresnahans for 30 years and had rarely made any claims on…read moremy home or multiple auto accounts. When it became time to make a claim, the office staff was very rude every time I called them with questions and they acted like I was bothering them. I expected to at least be treated kindly and not as just an inconvenience to them.

Allstate has now been taken over by Michael Bresnahan. He is my agent. He is thoughtful, kind and…read more polite. He looks out for my best interest. He's a wonderful agent I would recommend him to anybody.

I am very grateful to have found Marcy's office for Allstate Insurance. She has basically been…read moreapart of my family from the very beginning. Helping me obtain renters insurance as a young adult. To helping me insure my husband and children's needs as our family grew. Helping our family obtain life insurance to cover our personal and professional assets. And now helping cover our first child as she heads off to college. I am grateful to have someone to offer support and guidance for all of life's phases Her office has always been helpful with any questions I have had and that is a top priority for me.

Allstate customers for almost 40 years. When we moved we started dealing with Marcy Obenchain's…read moreoffice. Her way of doing business is time consuming and not completely honest. We happily switched agencies. After being with her office for a few years she started insisting that we needed to spin off our young adults to their own policy. Every year she wanted to do this and when finally my husband was ready to consider it, she was manipulative and deceptive in how she handled it. In order for their cars to be on our policy, I or my husband had to be on the title. Which one of us was or she wouldn't have been able to insure it on our policy for the years previous!! Manipulatively, she asked my husband if we were on their titles (duh, she wouldn't have been able to insure them the previous years). He said he didn't know so she insisted they had to get their own policies. She must get some incentive for doing this or she wouldn't have been so persistent all those years. beSo she badgered him to have the children call to get their own policy before ours renewed. Some of them did and she made their own policy and made them pay before they would be dropped off our policy (knowing that 30 days before renewal we would not be reimbursed for them leaving the policy early). She could have made them active the day our policy renewed to save them some money. She harassed my husband about them doing it in advance (to make more money????). Kept calling him almost daily. Then after knowing that she skimmed more money by making them pay early, we all decided to seek other quotes and are extremely happy that we all pay nearly half what Marcy charged for the same coverages (especially auto, home was less but not quite half). Also, she refuses to send you quotes via email or prepare quotes and send them to you. You can ask and ask and she will ignore it and keep calling you. It is a big waste of time because most of it is her scanning through computer options or waiting for her system to update. She should do all this on her time and just email you or call you with quotes. She will keep calling you and insisting you have to do it over the phone waisting a lot of your time! Other agents (we have recently discovered) ask questions and record your preferences on a form and then take that and figure options and quotes on their own time. They then contact you with the resulting options. Not an hour plus long phone call. Save time and save money and look elsewhere for insurance!

Hands down the best insurance agency!!!!! Jenn and Kathy really go the extra mile to help you out…read more These women are truly amazing

This agent is not friendly at all, esp not to Senior citizens. We were with Allstate for many, many…read moreyears. When Allstate made an error on one of our many accounts with them, Jennifer Brady Smith was arrogant and argumentative. She did not want to fix her own problem!

Worked with Ashely Lachmund today to secure a better rate on my auto and homeowners insurance…read more Ashley was patient and very helpful with this 70 year old. I have conducted many many business transactions via telephone and this one was the best.

Harassment and Bullying, far beyond what one would expect from any professional entity, especially…read morean insurance agency. I am utterly dismayed by my experience with Michael Angles Agency under Allstate. Not only was my complaint disregarded, but the responses I received were extremely harsh and entirely inappropriate. Direct quotes from our transcript include: Customer: I am... (as soon as customer try to speak, owner talks over the customer) Agency : No! Listen, listen to me. We're not having a conversation. This is a one sided conversation. You've taken up way too much of my staff time. (note*: only 3 emails and 1 short phone call prior to this call) We're not having any more conversations with you. We're not answering any more questions for you. If you'd like to leave,(Allstate) That's fine. That's your prerogative. Everything was done on the up and up. I don't appreciate the accusations that it wasn't. I don't appreciate the lack of knowledge and pushing us to continue answering those questions. We're not answering any more questions. Customer: I just ... (as soon as I try to speak, he talks over, never let customer talk) Agency (now shouts): END OF STORY!! END! OF! GOOD-BYE!! (CLICK!) (call ended) Such behavior can only be described as harassment and bullying, far beyond what one would expect from any professional entity, especially an insurance agency. This is the most severe mistreatment I have ever encountered in dealing with any insurance provider in my entire life. It strongly suggests that those involved might benefit from professional training in customer relations and conflict resolution, possibly including anger management classes. Prospective clients should be aware of this severe lack of professionalism and the potential for negative interactions. Choosing this agency could expose you to similar disrespectful treatment.

Excellent customer service! They will always work with you to ensure you have the right amount of…read moreinsurance for your needs. They go above and beyond what is expected of an insurance agency! (they even have a notary) If you want insurance explained to you in terms you can understand then this is the agency for you.

From the owner: As a Personal Financial Representative in Stephens City, I know many local families. My knowledge…read moreand understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. For product disclosures and other information visit my website.

Be wary of switching to Allstate. I was sent a proposal to switch insurance for a better rate…read more After canceling my old homeowner's insurance and switching, I was told that they could no longer honor the proposal due to 2 zero-dollar claims/inquiries in my history. I never knew a zero-dollar claim/inquiry counted against me. Regardless, they should have checked their claims database BEFORE sending me the proposal instead of after. I then had to scramble to find another insurance company and to add insult to injury, Allstate charged me for the time they had "covered" me. To fail to honor their proposal and cause many hours of effort and frustration is unprofessional and poor customer service. To be billed for their error is (in my opinion) unethical.

I was recently calling around for home/auto bundle as we're buying our first home next month. I had…read morea million questions & this was all so new to me for home insurance. I spoke with Michelle Gasparis here at Allstate: Christine Angles office & I cannot say enough great things! She was extremely friendly from the start & made everything SO easy. She answered ALL 123208 questions of mine & explained everything to me. I went back & forth a bunch comparing & making changes & she was always very quick to respond & always so friendly & personable. Thanks Michelle!!!

The Sengpiehl Insurance Group continuously goes above and beyond for my family and for my clients!…read more The patience they show in explaining coverage options and comparing plans is unmatched, and in my experience, they won't try to win your business if they can't improve your situation or if a switch doesn't make financial sense. In a world where we're constantly being sold things and marketed to, Jason leads a team that maintains the highest ethical standards and always puts the clients first. We refer all of our real estate clients to him for this reason, and can sleep easy knowing that we all have a local representative to help with the chaos if we ever need to use our insurance. I was shocked by how much we were paying before for inadequate coverage, and so grateful that we're in good hands now!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a lifelong resident of this area and happy to be able to give back to the community that has given me so much over the years. I love working with customers and helping them with their insurance and retirement needs!