Received a call back today in response to the strongly worded email sent Friday…read more I'm now told the claims offers needs me to call them because they have questions on the items my bank needs for my gap coverage claim. Pretty weird since TWICE now I've been assured everything was sent over. I've specifically asked them to contact my lender with questions. Why did no one reach out to me WEEKS ago when I made this request if they needed more information?

This review is long overdue, and since I've had a month or two to calm down to some degree perhaps…read moremy comments may be a lot "calmer" First and foremost I've been paying insurance for over twenty years and have dealt with many agents in this timeframe. John Cherry and his staff, manly speaking of Catherine and Joanne are the most unprofessional "persons" that Ive encountered in a lifetime. This agent will go to great measures including dishonesty to gain a client. I worked with Joanne over the course of a few days to get a quote affordable for my vehicle. Over the course of three or so days, I was given a quote from Joanne, she drew up the paperwork and I signed these documents. My first installment was automatically debited from my checking account for almost double what I was quoted by Joanne. I called to speak with Joanne and her attitude was "oh well, i don't know what to tell you" I couldn't believe such a large company could be this spiteful and dishonest. My account was charged I incurred fees almost double my monthly installment due to the ERROR of Mr. John Cherry's office. I must've called this agency twice a day for over a week, all to no avail....then they cancelled my policy and I ended up in the DMV outraged at not being able to register my vehicle, I called Mr. Cherry's office and SPOKE WITH HIM DIRECTLY and he was non apologetic or concerned. Joanne and Catherine have both hung up on me and put their answering machine on so I couldn't get in touch with them. NEEDLESS TO SAY, I'm completely separated with this agency after Spending about $1,000.00 to get out of this situation. PLEASE DO YOUR HOMEWORK when dealing with this agency, they are completely CLUELESS and difficult as well as unprofessional. PLEASE CONTACT ME AND I WILL GIVE YOU COMPLETE DETAILS IF YOU'RE INTERESTED, be careful with this agency!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I can't recommend Brad Riley, Chris, and his State Farm agency enough! He truly went above and…read morebeyond in handling our family matters, particularly with a complicated claim. Brad was instrumental in guiding us through the process, providing clear communication and support every step of the way. His dedication to customer service is evident, making us feel valued and heard. If you need insurance assistance, look no further than Brad and his team!

From the owner: At the Brad Riley State Farm Insurance our State Farm customers choose to work with us because of…read moreour passion, dedication, and commitment for their insurance needs. We have a genuine interest in covering your family's assets, needs, and lifestyles. We strive to make sure we do our part to better align you with your goals, and covering you from the things that could pop up. The true difference is our team! License #: NC-17482056, SC-17482056

Five out of Five Stars! If I could, I'd give her more! Tina listened to our needs and used them to…read moretailor our experience at Liberty Mutual. It was great to be heard and to speak to someone with such compassion. I had my doubts about going to a big company after an experience we had with another company, but those fears have gone away after talking with Tina. I wish we had spoken with her sooner but boy, I am glad we did! She also did a great job of promoting the company and always answered our questions with thoughtful and knowledgeable answers. It was a pleasure working with her.

From the owner: Auto | Home | Life - Licensed in North Carolina and South Carolinaread more

I have to say that Bri at Jason Colvin State Farm went above and beyond to help me switch my…read morehome/auto and boat insurance from Liberty Mutual over to State Farm. With a total savings of over $3000 a year, my mind is blown. If you need to save on your policies, just give Jason Colvin State Farm a call. Located in the Birkdale area in Huntersville. Ask for Bri...shes amazing!!

Brianna Ritchie was fantastic! I needed some changes done on some of our rental property insurance…read moreplans and level or help, communication, and quick turnaround time was phenomenal. Best service I have ever received with an insurance team.

Honestly I wish I would've learned about this company sooner! I had been looking for new car…read moreinsurance for quite some time, literally paying soooo much for car insurance with Allstate and when I called to figure out if there was a way I could lower my rate the rep said not for another 7 years! I couldn't believe that at all since I have nothing on my driving record! Then I came across Churchwell Agency, spoke to a woman named Kayla who made this whole process so simple. I gave her the info she needed and she did all the insurance shopping for me. She was able to save me $100 monthly on my car insurance!! If you need assistance with home or auto Kayla is the one you need to talk to!! Thank you over and over again Kayla for helping me save money each month and for finding an insurance company that can provide the exact same policy as my last one. Kayla, you are my car insurance life saver!!!!

Buying a home is stressful enough and then to deal with an insurance agent that you don't know…read moremakes it even more difficult. From the first phone call with Chaz, I felt very comfortable! He promised me that if I had any problems at all, he would take care of me and he has!! I will always recommend Chaz!!! He is the best!! Thank you for helping me out during all my stressful times!!! Alisha

Excellent services, truly knowledgeable and professional staff, and very friendly, too!…read more I did shop around and not just for the best price and best insurance coverage, but also seeking to bring my personal business to the Agency that values me as a customer and makes our work together beneficial as for the Agency as for me. i got a great townhouse insurance prepared for me by Elena B. , and I had a great time while doing it, too. This is how a good business operates: they do know their insurance stuff, they explain all the important details, and getting insurance with them is not a chore, but a breeze. Thank you so much, I feel so lucky that after a few attempts with other Charlotte based State Farm's Offices I found your Agency and your excellent team. You truly made my day, thank you!

I followed up on a business card received a good while ago. I was looking for a better price for…read moreinsurance our vehicles. Elena received my email and after exchanging emails and phone conversations, she provided me with an accurate quote that was considerably lower than what we were paying with another insurer. I was pressed for time and Elena stepped up to meet my schedule. The paperwork was sent, edited, resent, then approved. We now have insurance with State Farm and there have been no issues. I highly recommend this agency as they will give you a quick and honest quote. If the quote meets your approval, go for it. If it does not, let them know.

We'd been with same Insurance Company for more than 30 years. Thought our rates were really high…read more (Metlife - now Farmers). Called Scott and with almost identical policies - we are saving over $7400 annually! House, Cars, boat and an umbrella policy. Why would I say no to doing business with someone I've known and trusted for 30 years. I'm wondering why I was "giving" our money away for so long. Even if you are being told you have "employee discounts, bundled discounts, etc" - call and get a quote. Scott was very thorough and we did everything over the phone close to quitting time on Friday (before Memorial day). Everything was set up immediately. 10 STARS!!

Moved to NC and had to transfer insurance. Went with Scott and his staff and have been very happy…read morewith that decision. Through the years now they have helped me with insurance for my car, then renters, and home owners for my first home purchase. The staff here are fantastic, deserve 10 stars.

Eric is the best agent in Charlotte. He's a friendly, caring, and super cool guy who has extensive…read moreknowledge when it comes to insurance. Eric has a great way of translating insurance into English you can understand! What makes Eric so great is his communication! He's always available via text, phone call, email, etc during almost all hours of the day and night. He always follows up to make sure things are going right and is always looking for ways to save you money. I've done all kinds of business at his office -- car insurance, auto loans, renters insurance -- and it's always been a complete pleasure and a great experience. Everyone he staffs in his office is awesome as well! Plus he has free coffee and cookies so what's not to like? Simply put, Eric Getz you to better state!

From the owner: NC-1000544469 At Eric Getz State Farm Insurance agency, our…read moremission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our approach to insurance is focused on the customer. We offer a stress free insurance quoting experience.