I can't say enough good things about this balloon company! She arrived on time, handled the entire…read moresetup, and created the most gorgeous balloon display. Everything was arranged beautifully and truly exceeded our expectations. It turned out perfect and added such a special touch to the event. She even added a balloon with our customized logo on it! Highly recommend her if you want quality, creativity, and great service!

Balloon Connection is a fantastic co and ran by some really nice people. Good prices and excellent…read moreservice, I'd highly recommend.

There is no other place that can beat this service. Wow! Less than a week out from a wedding I…read moreordered balloons and boy did Roxanne deliver. She listened to my wants and needs, made suggestions​ and the arrangements were perfect. We had intended for​ an outdoor service but the rain changed our plans, so we kept the balloons inside. Roxanne delivered everything we discussed.

Wonderful service from the north suburb store and fantastic ballon bouquets. Called in the morning…read moreand the balloons were delivered promptly. Great service!! Would definitely use them again. Guests were asking where the balloons came from - they were so impressed as was I. Thanks, Balloons Express!

Horrible customer service. Flat out rude on the phone. No showroom. Questioned the size of balloons…read moreI wanted for my party in my house. Honestly don't know how this place says in business. Took my large order elsewhere.

I guess customers are an annoyance as I wasn't even greeted and two workers talked non stop to each…read moreother. I walked out. Go spend your money elsewhere!

Hallmarks make me feel cozy inside, like some sort of calm feeling. Weird I know, and this place…read moremade me have a quiet vibe. It's pretty big but not too big of a store, some Hallmarks I've been to are kinda small. Every time I come here, they always have a lot in stock, never once have a seen a shelf or display that is empty or misplaced. Not going to lie it makes me feel like I shouldn't touch anything just because it's just so neatly placed and clean, they got that art display going on type feel. I like the employees very sweet and easy going. I am the type of shopper that wonders around silently for a good hour, makes employees suspicious of me, I know this, but I swear its just because I am so indecisive especially when it comes to gifts. Well, never once has an employee made me feel uncomfortable or felt rushed. When I have asked for assistance, they always had an answer or a suggestion. Really recommend coming here I always find what I am looking for and there never out of stock

First time user, I was skeptical because of their low prices. Wow did they deliver! Prompt,…read moreprofessional and they made my event something special. I highly recommend them.

Watch out! Do not use Pop-Up Party Rental! We were wrongly charged, and they REFUSED to give a…read morerefund for items we ordered but were not delivered. We ordered a 15 x 15 tent with sandbags for an additional $120 (noted on our order confirmation and invoice). They showed up with 55 gallon blue barrels which would not work for our situation. BTW, they charge $0.00 (zero) for the blue barrels on their website. When challenged, they first cited their "cancellation policy", which makes no sense considering I didn't cancel anything rather didn't receive what I ordered. With no rational reason defend the cancellation policy claim, they turned to stating that the sand bags were inadequate (why they charged me for them???) and that the barrels were required. I immediately challenged them on "no charge" on their website for the barrels and they now reassert I cancelled the barrels at time of delivery (I never ordered barrels). Ridiculous! I'm being charged for rejecting something I didn't order (which has zero cost on their website) and was left to secure tent stakes and my expense. And, don't bother calling them.... they send all calls to voice mail and wear you down with email.

Overall great communication and was able to accommodate our changes throughout the process. Pick up…read moreand drop off were super easy. The only downside was the equipment showed up very dirty and required us to wipe down all the chairs and tables. The tent was also extremely dirty which we were unable to clean due to the lack of time. Some of the equipment was also damaged and in poor condition. Options to fix the damage were limited given the timing, so we had to revamp some of our plans--very thankful for our resourceful wedding party who pitched in to resolve these issues as best we could! They didn't make the process of having a backyard wedding easy. We were reimbursed for the broken equipment but due to the timing and lack of inventory, we were unable to get the equipment replaced.

We got married February 2019. I went with the 20 inch length wedding sparklers, and they were…read moreperfect for our "fake exit". I suggest buying a few of the torches (we had 85 guests and had 4 torches), it will speed things up lighting everyone's sparkler. Shipping was CRAZY fast, like within 3 days of my order. Definitely recommend the business! (Photo credit to Coastal Sun and Surf Photography)

I ordered sparklers over the weekend for my October wedding that was still a few weeks away…read more Because we were having our wedding in California, we waited to order closer to our event to make sure that we would be allowed to use them (minimal risk of fires). The following Monday, I got confirmation from Wedding Day Sparklers that our order would be shipped to our billing address, not our shipping address. Per the email they sent, I immediately emailed within 5 minutes to correct the address and also called the number and left a message. I assumed that it was taken care of until later that day I got confirmation from FedEx that my shipment was headed to the wrong destination. After several more emails and a bunch of phone calls that never received a response, I did some more research and was able to contact the brick and mortar store that they share space with. After talking with the shop owner there, I was able to get a response by email. In the end, they were able to redirect my package and I received it in time for my wedding at the correct address and for that I appreciate their help. The frustrating part was the lack of initial response and generally poor communication. It's clear to me now that they do not answer the phone or respond to voicemail. Response by email was often delayed which just added a lot of unnecessary stress leading up to my wedding day. I was satisfied with the product, but not with the customer service.

I was in contact with them for almost a month making plans around using they're services and asking…read morequestions I had about their services. I was sent an invoice. And the invoice had a 2 day window to put done a security deposit. So we made plans around them with hiring a photographer. And the first day of the window we had for our window to put down the security deposit. I get an email in the afternoon stating they gave our date and time to someone else because we didn't put down our security deposit faster, even though our invoice stated we still had 2 more days to put down a deposit. So unprofessional. And so disappointing. I don't recommend.

Great service, easy to work with! 360 Booth was fun at our event!!read more