White Felt Casino Events is a great company for personal or corporate events! From planning to set…read moreup to tear down, they take care of everything! I've attended everything from 1 table blackjack parties to 90 table corporate events! The dealers are professional and help you learn how to play craps, roulette let it ride, blackjack, 3 card poker, and Texas hold em! Don't forget to tip your dealers! They appreciate it! The team arrives early and transforms your space into a casino play area and is ready to play when you are! The manager helped with raffle tickets and poker tournaments! Call Sheila to help you get set up!

If you are looking for a fun and lively casino night, they are it. I've hosted 4 events with them -…read more2 for my neighborhood community and 2 for my ladies golf tournament. They are professional and guests LOVE this theme! Highly highly recommend!

Stopped by for a few hours while in Dallas for a wedding. Had a great time playing poker and eating…read moresome surprisingly good Indian food here. The butter chicken was amazing and the prices for membership/time seemed pretty fair. Definitely will be coming back.

Visited everyday for 60 days Extremely poor membership experience this establishment cheats…read moreThey try to scam you into buying time twice They will on purpose leave your time running so you have to buy it more often Even when you buy time at the front door they will immediately harass you about buying time again when you sit down to play poker They will let you play 2 or 3 hands then they will exclude you from the next couple hands until you buy time a second time or spend your time and energy trying to figure out why they won't give you the time you paid for when you first entered the building Then the dealers will yell and scream at you because the whole establishment is poorly trained and disorganized The girls who work at her front door will steal from you when you ask to buy time they will pocket some of your money it's extremely shady the way this establishment operates and cheats so much fraud going on and now I'm banned because I didn't feel like buying my time after I already paid for time once.. for some reason I need to buy time twice once at the front door and again at the poker table because the front door girls love to steal from members and the management helps people cheat by excluding you from certain hands for no reason when most nights they are super cool and will let my time run down to negative one hour with out harassing me Please get better management please train staff better Please hire better door girls clerks counter peoples who don't steal and can actually do their job properly Please hire better dealers who don't stand up and yell floor like a giant toddler having a tantrum because my clock says I'm negative 1 minutes after I just paid for 60 minutes and you refuse to update my time Clock This happens all The time the poor mismanagement at the Dallas location of TCH I hope they hire a competent manager who can hire staff who actually cares about doing their job and not stealing from members

We stayed here recently for a "staycation" at it was just ok. Our check-in experience was good. I…read morewaited about 15 min in the main line, but I forgot I have elite status through Marriott, so my wait could have been shorter. Carlos was friendly and upgraded our room after discussing we were staying there for our anniversary. Very unexpected and very kind. Our room was on the 8th floor overlooking the atrium. The room was huge, with a living room, separate bedroom, and a gigantic closet. There were a lot of noises in the room (popping and drill noises). We were close to the elevator, so not sure if it was that. Part of the hotel is currently in the renovation process, so it could have been that too. The drill noises stopped, but the popping noises didn't really seem to go away overnight. There was also a bright green light (smoke detector?) that flashed every 12 seconds or so. The rugs in the room were coming up at the edges so you had to be careful where you were walking. We had several near misses and one fall. The main issues we had were with dining. We started at the outdoor pool and ordered a few drinks. My parents arrived after us and ordered some drinks as well. Since we had the same last name, the bartender didn't ask for their room, they just went off of the last name and put everything on mine. A manager came by and got it situated fairly quick. We wanted to try the riverwalk cantina for dinner Saturday night. They didn't take reservations so we showed up around 5. They were buffet only, even though the menu scanned from the QR code in our room and on the Gaylord app showed a full menu. While we enjoy Mexican food, paying $110 for 3 buffets seemed too much, so we went to the Texan Station. The amount of time we spent waiting for the bills to be corrected really put a damper on what should have been an stress-free anniversary celebration "staycation". It definitely doesn't make us want to come back for a staycation anytime soon.

we stayed at the Gaylord for a conference and I booked a couple of receptions at the onsite dining…read moreto host colleagues and business partners. the accounting department at the Gaylord is a nightmare! They made us all pay up front but they charged us all completely inaccurate deposits, and then when we actually dined we actually spent than the deposits (Go figure) So they were going to refund us but they got the refunds completely messed up as well. Ive been dealing with them for over a month trying to sort it out. I would strongly recommend not dining onsite Or even staying at the Gaylord. The food is not good at all, and the billing is inaccurate to boot..! They cannot figure out onsite dining, the hotel was a nightmare with kids running completely loose acting crazy with no parental supervision and super noisy at all hours of the night. It was a truly bad experience all around, I cannot say anything good about the Gaylord

It's official, I'm a fan! I have done two corporate events with them and both were a smashing…read moresuccess. They were super responsive via email, I really like not having to get on the phone for every detail that comes up. As any event coordinator will tell you, the best feeling in the world is when you show up early to start setting up the event and the people you have contracted are already there and ready to go. The dealers were fun and silly, just what you are looking for to make your card novice guests feel comfortable. Thanks guys! We will see you again.

"Always a Winner Casino Parties" is honestly the best in the business…read more David Petersen is Top notch in everything he does. Very professional company that isn't uptight and profession but FUN and professional.

After having attended multiple casino parties provided by this company I hired them for a party and…read morewas extremely happy with their service. Dealers were friendly and professional and very helpful teaching guests how to play the games. I hired them for 3 hours of game play but we were having so much fun I asked them to stay another hour. Out of 7 dealers only 1 wasn't able to stay. I don't understand some of the reviews I've read because this company was stellar from start to finish. I highly recommend them and will absolutely use them again!

I would NOT recommend this business at all. We booked for a company party and one of the dealers…read morejust didn't show up. No call, no communications just a no show! The table I paid for was never worked and it made the other tables over crowded and not enjoyable. I tried calling that evening to see what was going on and no one would answer. The other dealers also tried to call and they wouldn't even answer them. I have made several attempts to get a refund and I only asked for refund if the one table and got a complete run around and promise of call backs that was never received. This has been since January. I finally had to contact American Express for fraudulent business and have reported them to the BBB. Do NOT use this company. Unreliable and will not refund you. The only reason they even got 1 star from me is because it was required to submit

Hi smiling faces go get out of the sun go play and have some fun at winstar. Just do it.read more