Had a great experience purchasing a entertainment center. Bruce was very helpful and made sure I was happy with the selection I made. He kept in constant communication with me from the time he ordered it until it was assembled and delivered. Great customer service and very good folks to deal with. I was happy I found this place and will definitely be back. read more

I was on a very specific mission: a grey sectional. I went to a LOT of discount furniture stores, really not finding anything and the ones I did find were overpriced for the quality. I stumbled upon this place and instantly liked the grey sofa they had, which I was told comes in a sectional! Yay me! Bruce and Terry got me a great deal on the sofa. They told me it was a brand new product. And I had asked about when it would be delivered. It was Memorial Day weekend so they told me it might take a little longer, up to a week. I then did not hear from them for a week, so I called to check in. Bruce told me that the date they were supposed to get the couch was not until June 18th. I was shocked and upset. Bruce informed me that he was not aware I was given a delivery date of a week, because it was a new product and there was no way to guarantee that. He apologized profusely and wanted to accommodate me best he could. He asked me if there was anything else I needed, and I still needed a dinette. So he encouraged me to come in and he would give me a great price and free delivery if the table and couch could be delivered together. I went in and found a great dinette and again a price incomparable to anything I had seen at other stores. My couch ended up coming in June 13th. Bruce called me as soon as he got it and asked if I was available that day to get it delivered to me. I said yes yes!! So upon delivery, turns out they forgot the table. Bruce assured me they would bring it to me the next day (it was already the end of the day and he didn't think they could make it back out to my area in Montrose). They brought back the table next day as promised. Overall, the furniture is great quality for the price! But I unfortunately had some bumps. They did do everything possible to make the process less painful. I would for sure return to this store! read more

I am not surprised that this store is rated SO high.. their customer service is as good as it gets! They really work hard to get what you need for a reasonable price! Sales are not pressured and the owner is just so personable and really listens to your needs and wants. Will be back! read more

I am very happy with my purchase! I recommend this furniture place to everyone. Fair prices and great customer service!

I had been looking at several different furniture stores for new living room furniture. I finally decided on what I wanted, but realized I could get this same furniture at just about any store. I checked several reviews from several retailers. And then I saw this one. I hadn't even heard of this place before. The reviews were great, so I checked them out...and I'm glad I did! Not only did they get the same furniture I wanted, they beat everyone's price! And, they worked around our busy schedule to get it delivered! I will definitely go back for future purchases! Thanks! read more

Bought a sofa from them. They are a family owned business and the employees are all incredibly friendly, not over priced and a pleasure to do business with. I highly recommend them to anyone! read more

Great place. We found this place by accident but it's a diamond in the rough. The owner was kind, the furniture is high quality. And best of all you can put stuff on layaway without a charge. That saves so much money on finance charges!!!! You can put as much money on the furniture and for however long you need too. Me and my fiance are able to furnish our apartment now. Highly recommended. read more

I didn't know true customer service still existed until we purchased a bedroom set at Pasadena Furniture Bargain Barn. We went in with a few photo of a set we liked from a chain store (with the initials PB) and Terry found two sets nearly identical to our photo. After mentioning it was for a child, Terry actually recommended the less expensive set saying the quality was more than adequate to last her through adult hood (and yes, the set is as good of quality as the more expensive sets from the big stores). It's obvious from the way they treat you, they are looking to rebuild repeat customers. The set was delivered around our schedule -on time and the deliverers set it up making sure it was placed where we wanted it. The set arrived with a scratch which can happen during delivery. We emailed Terry on Friday at about six o'clock, not expecting a response until Monday. We got a response within about 15 minutes and a reply that they would have a new head board to us within the week. Once again they honored their word. We have since bought a second bedroom set from them. The price of both sets was significantly less than the big stores for the same quality. We will buy all of our future furniture from this store because service like this doesn't exist anymore and it's a bonus to support a local, family run small business. read more