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    Passages Hospice

    3.3 (3 reviews)
    Open Open 24 hours

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    9 months ago

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    1 year ago

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    3 years ago

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    Compassus

    Compassus

    3.0(14 reviews)
    3.9 mi

    I was always against hospice because of what happened 20 years ago to my grandparents however we…read moreused hospice for my dad this past week and I had the best experience that could be had in the situation we were in Brenda Jackson one of the RN nurses was amazing. She came and helped me get my dad all cleaned up and comfortable so he could rest and the Social Worker went above and beyond his duties to help me, I just want to give the whole team a big thank you. You help me in a time of need and I will forever. Be grateful to you. I feel hospice has come a long way and it has a made a better name for their self with the team. They have working now again thank you guys for your compassion in this difficult time.

    The administration with this company has been dreadful. The nurses themselves have been great but…read morethe communication with administration is abysmal. I was supposed to have nursing visits five days a week which were scheduled and I had no help over the weekend and no nurses showed up. We made five calls in one day and still no one showed up or returned to any of the calls. My supplies were ordered and what came wasn't even anything that was ordered. I clearly received somebody else's order. That was a week ago and I still have not received my supplies and the supplies that came are still sitting in my home. I called the Medline company as well as compasses and nobody has resolved the problem. A supervisor my husband spoke to was actually rude and basically told us to find help elsewhere when my husband said that if we couldn't get some response, he would file a complaint with the Department of managed-care. This has been so frustrating. Another reason why I can't stand Providence. Their doctors and nursing staff are wonderful, but the administration is terrible.

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    The Carpenter House Facilities

    The Carpenter House Facilities

    3.0(2 reviews)
    4.7 mi

    I brought my father here as an interim solution while I was getting my home ready for home hospice…read more The nurse and aid had a horrible attitude! They also had a terrible bedside manner was supposed to give my father his meds and instead told me they're not giving him his medicine they had not fed him and left him soiled in his bed. He had a stroke and was a bit out of it and could not speak up for himself until my mother got there. I immediately pulled him out and brought him home where he passed with love and kindness. I understand this is a place to pass however, for God sakes please do as the family requests or go find another profession. Karma never sleeps!

    I write this because you are in my situation and you need to hear from someone who has gone before…read moreyou and has nothing to lose by telling you the truth. I was in the hospital with my 98 year mother for 3 weeks (for the last time) and was told that she needed to be moved to a hospice facility. They handed me 3 sheets of paper with 12 names on each sheet and said please choose and we cannot make a recommendation. So, I looked up reviews to help and there is really nothing of substance except typical fake 5 star reviews with "lovely place" or a 1 star stupid reviews with things like "bad sofa". Not helpful when I need to know that the woman who brought me into this world 62 years ago needs me to help her leave this world. Take your loved one to Carpenter House in River Ridge. Trust me. Do not think about it anymore. Don't worry that you might make the wrong decision. Take them to Carpenter House and your burden will be lifted. Mine was. I won't bore you with the 4 other places I met with their representatives, listened to their bs, visited their facilities, blah, blah, blah. Carpenter House is THE only one you should consider. From the moment the ambulance took mom there at 9:00 at night from East Jefferson Hospital they were wonderful, supportive, eager and capable to ease her discomfort. We spent 3 days there and I was there 22 hours a day (I went home to shower). I watched them with my mom; they explained everything I wanted and needed to know...what is happening with her, why it's happening and what I could expect. Their level of care was unlike anything I have ever seen in a medical facility and I could not have been more impressed with Terrence, Lourdes, Daphne, Ahsaki, Cathy and Carol. I truly believe that hospice is their calling and I thank them from the bottom of my heart. The facility is tucked away from traffic, dramatically clean, spacious and the absolute perfect place for your loved one who cannot make this decision for themselves. Carpenter House is the right decision. Good luck and may God bless you.

    Passages Hospice - hospice - Updated July 2026

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