This store is my go-to for all things medical, be they first aid, bandages/dressings, mobility aids…read moreand other health and wellness needs. The staff are all also knowledgeable and helpful. I needed to return an item today and they were able to guide me to the appropriate item This establishment is now known as Wellwise.

Do not go here one staff member in particular is exceptionally rude (Debbie) doesn't offer ANY…read moreassistant speaks down on you scolds you to lock the chair but doesn't explain how to lock it my first time in here and my LAST!!! Absolutely disgusting place to treat seniors the way they do!

Don't recommend. As a consumer of mental health services, my family hired them to help me during my…read moretrying time of healing, due to the fact that there are no hospital beds available. They sent an inexperienced caregiver who was inept, rude, and texted as much as she could. When I complained to Shane, her behavior got worse this time she started locking herself in the bathroom ostensibly to clean but it was basically to text more. My family paid for a service that has irrevocably damaged our family unit because I feel so upset with them for not being heard about how awful the caregiver was.

This is an Outstanding company! The word "Comfort" says it all. The Coordinator Client Care is…read moreDahlia Joseph BScN She has an associate named Shane that will screen the calls, but once you are forwarded to Dahlia, she is the 'GEM." Prior to finding this 5 star company, we were suddenly 'dropped' without notice' i.e. home palliative services. You can only imagine how devastated we were. I like yourselves reading this felt outraged. What do you do? Easy.... stay calm and find a FIVE star Company that will take on a palliative patient. We were most fortunate that Dahlia through Shane doing his diligent screening, passed on our file to Dahlia. Within hours, we had services up and running once again. What a life safer! And don't kid yourself, Dahlia is a Registered RN. So you have medical advice 24/7; along with the VON; PSW; Palliative team chances are you most likely are linked with some other service. When this occurs Dahlia is always in the background guiding you and her PSW's. Most professional. If Dahlia is unable to get a shift covered, she even came out and covered it herself. I can't say enough about this company... only that Comfort Keepers is most Comforting Company right to the very end when my significant other passed away. Should you need to contact this company their number is: 905-689-2273 Comfort Keepers is located in both Kitchener ON and Hamilton ON Thanks again Dahlia for taking such excellent care of my dear Fred, and sending such caring PSW's especially Carolina :-) Patricia

eyond th…read more Excellent long-term care facility would recommend anybody. PSW's are compassionate caring individuals

The CCAC provided my dad with a visiting nurse upon his admission to palliative care. It started…read moreoff as nurse visits once every few weeks by one nurse. Then that nurse started coming every week. As my fathers cancer prognosis became worse and worse the nurse started coming more often. She ended up coming to our house every other day, to everyday (another nurse would come on the weekends). The nurses were constantly very helpful and resourceful. They provided my dad with enemas, recorded his progress, and even put us through to different connections in our neighborhood and even setup home visits (such as a Social Worker, or Physiotherapist). They made great recommendations for us and even helped us emotionally through such a difficult time in our lives.

One star reviews are not something I often give out. I have to have a really bad experience to…read morewarrant one. In this case, one star is being generous. Upon my relocation to Ontario I signed up for the CCAC service to connect me with a family doctor. I received a letter from a Care Connector by the name of Judy H. to contact the office as my phone number had changed and I hadn't updated it in the system. I contacted her straight away and she asked me some medical and preference questions. One of the questions was whether I required a male or female doctor. I told her that I prefer a female but that I've been without a family doctor for so long so if only male practitioners are available I will accept that. Judy gave me the name and contact information for a male doctor in my area that is accepting new patients. She told me that the office can be busy so I should be patient and may have to try to call a few times. No problem. I attempted to call the office EIGHT times over a 3-day period and my calls were never answered. Each time the calls went to voice mail, either directly or after a few rings. That would not have been a problem had it not been for the fact that EVERY time the voice mail message said the mailbox is full. So I couldn't even leave a message for someone to call me back. I found this to be concerning because in the future when I NEED to reach my doctor's office I expect the same situation to occur, not being able to get an appointment. So I called and left a message for Judy to enquire about being assigned a different doctor. When she called me back she was argumentative and unwilling to work with me, claiming that her job was to connect me with a doctor to meet my needs and she'd done that. I explained that this doctor is not meeting my needs - my need being to be able to reach the office to make and appointment in a timely fashion - and asked if she could refer me to someone else, preferably a woman. She continued arguing that she did her part and that I hadn't asked for a female, which I explained that I had. Basically the conversation - if you can call it that - was me asking for help and her refusing and talking over me. I was told that I can find my own doctor and that her job was done. She was the laziest, most argumentative customer care rep I have dealt with in a long time. In the end, I ended the call by saying that obviously the call was getting us nowhere and there was no point in continuing to waste my time. Looking at the website I found that the service is provided by the government which means that MY tax dollars are being used to pay this woman's salary to treat me like this. Disgusting. On the website I also saw this: "All of our employees - from your Case Manager (also referred to as a "Care Coordinator") to the administrative staff and management - are dedicated to realizing our Vision and Mission. Our Vision: Outstanding care - every person, every day. Our Mission: To deliver a seamless experience through the health system for people in our diverse communities, providing equitable access, individualized care coordination and quality health care." As far as I am concerned Judy H. did NOT meet the organization's vision and mission statements with me and unfortunately I cannot find a way to contact a supervisor to complain. Funnily enough though, there are a number of videos showing how happy community members are with the service. How about an opportunity to complain? No dice. So as it stands, I'm right back where I started without a primary doctor to access and having to go to walk in clinic if I need medical care. Well, at least Judy is getting paid.

I had such a great experience at this rehabilitation clinic. The space is clean, calm, and…read morewelcoming. My therapist was amazing, professional, attentive, and genuinely caring. She took the time to really listen and tailor each session to exactly what I needed. Honestly, she has magic hands. I felt noticeable relief after every visit. I can truly say I've never experienced this level of care and effectiveness with any other therapist. It's also the little touches that stood out, like the complimentary snacks and coffee, which made the whole experience even more comfortable and inviting. I always left feeling better, both physically and mentally. I highly recommend this clinic to anyone looking for quality, compassionate care.

Coping with eldercare for family members is daunting. My siblings are as busy as I am, and we rely…read moreheavily on Guardian for their experience locally in the Healthcare field. Nursing care, finding suitable specialists, even having Oxygen delivered in a pinch... we know they are always available to us, and they care.

Excellent service. Professional and compassionate. Highly recommend Jill and her staff.read more

My wife was cared for at Ian Anderson house for the last 10 days of her life. The treatment and…read morecare given to her was exceptional. The nurses and doctor Benjamin are top notch. The volunteers also ensure that family members are also looked after. I can't enough great things about the staff both medical and the volunteers.

Wonderful care, caring staff. Everyone I've spoken to has only good things to say about it.read more

very good customer service, the doctor gets the job done .Very positive atmosphere. I'm satisfied…read morewith the treatment care for neck and shoulder.

This clinic is amazing!! The physio therapist Amir is absolutely wonderful. I am suffering with a…read moreherniated disk and I tried everything. The only person that was able to help me was Amir. He used to work downtown very close to my place and now I come to Brampton (1.5 hour) away just to see him. His techniques and practice is different from other places. He really focuses on healing his patients and truly knows and understands his craft. If you are looking for a place and therapist where you will actually improve then this is the Clinic to try!!!!!