Office staff very helpful on the phone to take my booking and explain the pricing…read more Therapist was skilled and communicated well to gauge pressure. Explained to me that, although my discomfort was in my shoulder, other areas on my body needed to be addressed.

Newest review: Phillip no longer works here. I need to find myself a new RMT elsewhere…read more Not a big fan of the RMT, Simon. What should have left me feeling better after a one hour session, left me feeling nothing but "need" for a better massage after. --- early bird special here is a really sweet deal ($39 before 3pm). I felt like the rooms are perfectly fine. I can see why some people think it resembles a hospital room, but I was perfectly fine with it and the songs they played downstairs. I like how the noise level was kept to a minimal and there's the option of a room on the second floor where you can have your massage in the same room with a friend. However, I prefer downstairs over upstairs. It's a lot less quiet upstairs. My masseuse Tracy wasn't too good....in the sense that I hardly felt anything after the massage. However, I wouldn't mind trying a different masseur/ masseuse next time. Luna's not bad as a masseuse. Favourite so far would be Kelly :) (non RMT) And New favourite, but he's an RMT.... Pricier, but well worth it if you're covered :) Phillip's the name. I was 10 minutes late but he was very chill about everything and gave me my full hour of massage therapy. My shoulders feel so much better/ relaxed now. You definitely feel an obvious difference. He also explained a lot of stuff in Chinese to me and showed me some stretches to improve my problem areas. He speaks English rather well, I just prefer using Chinese. On a side note, they have 3 registered RMT's here that work from Monday to Sunday with different availabilities. I suggest you call in to make an appointment beforehand :) I think this place deserves 4.5 stars :)

Open late most days of the week! Open 7 days a week…read more Excellent massage therapists, and great front office staff!

Very calming environment, great service and friendly staff. The booking for massage is so easy also…read moreon the Jane app.

This is a must stop every time we come to Vancouver BC. I had the bugging pain on my right foot…read morefor months. I think they call it a bone spur. It was excruciating. I tried the very expensive good doctor insoles (that's for another review) for months. But coming here several times, yes it was also painful...but it helped. The masseuse are good. They listen to you and help you where you need it most. Today hubby had his lower back and shoulder problem. In 30 min he felt better. (They were fully booked today). I highly recommend coming here for your massage needs. Place is clean and everyone is really professional.

I was in the Burnaby area for work and I was looking to get a real good massage, deep tissue. I…read morefound this Gem = Foot Lounge, but even more of a gem = Arielle. Very strong hands good pressure, it did hurt during the massage, but the next day I felt like NEW! All the nods I had in the back are gone, and the cramp I had in my right calf also. Must attend. Simon

Teresa is the Best therapist in I have ever had! I walked in with a back brace and walked out…read morewithout it! She is strong and sensitive to your specialized needs I would have seen her every week this month had she the availability. She is busy for good reason, she's fantastic! She has an electric table to goes up and down, and it felt like myofacial release she performed that got painful knots out of my shoulder. Unbelievable! She doesn't take credit card and you better tip her a lot because she deserves it!

I started going to see Lionel at Pacific Massage Therapy after I received a referral from my doctor…read moreto start massages after I was in a car accident in 2010. I walked out of my doctor's office and Googled the closest RMT and Pacific appeared right next door! They were able to fit me in right away and after a year's worth of massages to solve my soft tissue damage issue, I remain a loyal client. The office is very clean, the staff is extremely friendly, and they are never running behind. The prices they charge are no more than the recommended fees set out my their regulatory body which means you are getting great value. The therapists are professional and really listen to your needs and concerns. I am still a monthly client of Lionel's 3.5 years later and I would recommend him to everyone.

First time visiting this place, during COVID, so they implement extra safety protocols, such as…read morefilling out a 3-question COVID related questionnaire, and everyone wear masks in the clinic at all time. When I reserved my time online, I typed in my email address incorrectly, so they called and let me know. I appreciated the reminder. When I met my therapist the first time, Michelle, she asked which part of my body needs attention, then had me stood up to check on my posture and providing feedback. The evaluation was very short, so she could start working on me. Once I was on the massage table, Michelle started working, her voice was calm while guiding me to take deep breathes. She made very little conversation during the session so I can relax, but she did point out on the major issue on my body that is causing problems, so I can notice. Michelle's massage technic was exceptional, very solidly strong but gentle, not the kind that dig into the muscles causing pain, her pressure was very consistent throughout the session. She used forearm pressure instead of the elbow to apply more pressure, I appreciated that because the pressure from the forearm is more gentle comparing to sharp pressure from elbow. Michelle used very little oil so I wasn't all greased up at the end. She had a good playlist with more loungey Jazz lo-beat music than those water running zen music makes me wana go pee all the time. It's best to call the clinic to make reservation if you like to book with Michelle, since her schedule changes. The receptionist was very helpful when booking my next appointment. I look forward to my next session.

My boyfriend and I have both gone to Travis and Chris and they were fantastic!! Chris really…read moreattends to my trouble points and there is such an improvement almost immediately after my massages. You really just have to communicate exactly what you need and they take care of it for you!

Excellent massage place right off 4th Ave! Booked a 90 minute massage with RMT Kathleen Brownlee…read moreand she was great! She knew the muscle groups and exactly the right places to apply pressure to. Easy on-line booking. Comfortable, clean and relaxing massage set-up. Smaller location with a couple massage therapist working at a time. Will definitely be going back again soon. Important things to take note of: since it's a smaller clinic they do not have a receptionist, so don't go too far advance of your appointment because they lock the main door if all therapist are in the middle of their treatments. Prices are according to the regulated BC pricing guidelines. THEY DO NOT ACCEPT CREDIT CARD - so be sure to bring cash or a cheque.

I have been going to Synergy for what must be 10 years. Allison Petroff has saved my life on more…read morethan one occasion. I find that any kind of body/energy work or healing practices only work when you trust the practitioner, and I trust Allison 100%. Her anatomy knowledge is incredible, and she remembers every detail of her patients' physical history. I wouldn't go to anyone else. The centre as a whole is lovely. Clean, conveniently located, and lots of free street parking around. The new online booking system is so easy to use. In pain? Get in there. Now.

I have been coming here during the past couple years since I live in the neighbour and this place…read morehas pretty food reviews. A big plus here is they submit your insurance expenses directly so you don't have to worry about anything. However, i'm not sure if they do it for every insurance company though (mine is with Blue Cross). The schedule is usually filled up quickly as they are quite busy so book your appointments way in advance. Sometimes you can get lucky when people cancel their apppointments. I recommend Michelle and Kevin Kim. They are both knowlegable and give very good massages.

Dr. Jaspreet Kalsi is a very kind woman, I booked an appointment with her to help heal my spine…read morefrom something. It was my first visit. When speaking with her I noticed she seemed a bit out of her body as though she maybe had had too much coffee or something, she was not grounded and present. We spoke for a bit then as instructed I laid face down on the table and she went to my right lower leg to move it and pulled it sideways in the opposite direction it naturally goes - I felt a warm sensation and knew in that moment something was wrong. For two months after that my right knee was in pain whenever I would walk anywhere. That was a few years ago, and I still at times upon walking too much (not often but it still happens) I feel there is a pocket of air in my right knee or very extremely subtle discomfort. I'm very grateful it's so very subtle, but it's still there when it wasn't at all before I went to see this practitioner. I didn't even go in for my legs or knees, it was for my spine. It just felt like it was sloppy service which has resulted in some sort of permanent injury. A reminder to anyone who reads this - if you notice any practitioner you meet does not seem present and in their body, cancel the appointment. Even if you're in the room. That is your right and okay to do. Not in a mean way, be kind about it but do what you feel you need to do.

I've been a regular customer here for a few years so obviously I like the service. Good foot…read moremassage in a communal room, great place to bring a group. For me & family, owner Jeff will accommodate short notice group requests. I use Lisa for back etc. massage and she's great. (6 years there and counting). Prices are very reasonable, reflecting the fact that it's not a hush-hush super-tranquil atmosphere and the decor is down-to-earth, so I'd use the term no frills; the staff speak mostly Mandarin; so, if those are turn-offs, it's not for you, but if you want top-notch service at a good price, this is a great place.

Excellent reflexology/foot massage! My friend and I called to make an appointment after a long…read moreworkday and were pleasantly surprised to get two seats adjacent to each other for the most relaxing massaged. The people working here were very energetic and had good humor. They talked and laughed with us throughout our time there. As others have said this is not a quiet massage place, so if you're okay with that you will have a great experience. They really worked hard to get the swelling out of my foot and it felt 100x better when I left. Will return the next time I'm in the area for sure!