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    Patara Collection

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    8 years ago

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    Old Navy

    Old Navy

    2.9
    (17 reviews)
    0.2 mi
    $$

    Love the customer service got greeted as soon as we came inside. Restroom are super clean and smell…read morelike perfume. The store is clean as well easy to look through and organized and have a lot in stock in each selection. There clearance is amazing as well. Definitely will be bringing my family back as well. Shout out to the cashier for wishing us happy holidays.

    Update! Something different has happened. I think they got some new staff, maybe a new floor…read moremanager? Perhaps, but it's also possible that the store is just more put together during the weekdays. Usually the place is a complete mess, but there was a surprising new more organized look. There were also more employees around, which didn't make sense, I feel like there should be more employees during the busy times, like the weekend perhaps. Still true that it always takes a long time to do pricing and stuff like that as their little handheld devices seem to only work properly half the time. I've been here on several occasions, and now writing this review, I'm kind of glad I have it another chance. Anyway, I've only ever seen like 2 employees in the dressing room, which seems like quite the set up for burglary, but it's not my store. If anything I'd recommend the order online and pick it up, but lately they've been offering free shipping to the home address. On this occasion I returned something that didn't fit properly that I bought online, simple and quick! The guy really knew what he was doing. On my way out I got some jewelry I liked, there was one worker at the register, she was having a struggle with a customer, which wasn't her fault, but it was not being handled well. I waited over 10, pushing 15 minutes. I think that was ridiculous. Anyway, still questioning if I want to go back anytime soon. But improvements have been made.

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    H&M

    H&M

    1.9
    (7 reviews)
    0.2 mi

    The store itself was good--clean, well lit, and organized. Unfortunately there was zero help on the…read morefloor. I looked around for about 10 minutes trying to find assistance and couldn't get anyone's attention. Ended up leaving without buying anything.

    Wow -- I have never encountered a manager as rude and unprofessional as Audrina. I was in this…read morestore on Saturday, August 6th, school shopping with my oldest daughter. I noticed online prices were cheaper than in-store for several items, so I asked the cashier to price match (same exact item, SKU, etc.). She told me they weren't allowed to. I politely asked to speak to a manager, and the moment Audrina walked up, her attitude was hostile. I explained I wanted to price match and even had the policy pulled up directly from the H&M website stating they do price match in-store. She looked at me and said, "Nope, we don't do that and never have." When I pointed out the written policy, she snapped, "You can leave and go to a different store because I'm NOT price matching anything for you." I then asked for her to take my name and number so I could speak to the district manager, and she curtly said, "Nope, I can't do that." I have 10 years of retail experience as a store manager myself, and I would never treat a customer with such blatant disrespect. The way she spoke to me, using her tone to belittle me, left me feeling humiliated -- I left the store wanting to cry. This was an unacceptable experience, and I will never shop at this location again.

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    Patara Collection - womenscloth - Updated August 2026

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